Oct 20, 2021  
2021-2022 College Catalog 
    
2021-2022 College Catalog
Add to Portfolio (opens a new window)

BCT 105 - Professionalism in Service, Construction Math, Basic Rigging

3 Credits, 3 Contact Hours
3 lecture periods 0 lab periods

Concepts, procedures and techniques in service, construction math, and rigging. Includes an introduction to professionalism, self-evaluation, service routine, addressing dissatisfied customers, and problem situations. Includes basic mathematics concepts and employability in the construction industry. Also includes how to safely handle and use rigging equipment.

Information: Equivalent to BCT 100 , BCT 112 , and BCT 115 .
  button image Prior Learning and link to PLA webpage

Course Learning Outcomes
  1. Describe and explain professional mannerisms and behavior.
  2. Work with fractions and decimals, and apply basic geometry to measure the basic shapes used in the construction industry.
  3. Interpret information and instructions presented in both written and verbal form, and describe effective communication and professional relationship skills.
  4. Identify and describe the use and proper inspection procedures for rigging equipment.
  5. Discuss proper handling techniques for hazardous materials.

Outline:
  1. Introduction to Professionalism
    1. Professionalism
    2. Knowledge
  2. Self Evaluation
    1. Proper uniform
    2. Neat and clean
    3. Offensive behavior to a customer
    4. Company vehicle clean and properly identified
    5. Tool organization and repair
    6. Respect the customer’s property
    7. Criticizing a competitor
    8. Being professional and courteous
  3. Service Routine
    1. Scheduling service calls
    2. Courtesy
    3. First impression
    4. Respect for a customer’s property
  4. Dealing with a Dissatisfied Customer
    1. Show concern
    2. Listen to the entire problem
    3. Apologize for any inconvenience
  5. Problem Situations
    1. Sell yourself first and the service or product second
    2. Be an equipment consultant to the customer
    3. Build a bond with the customer
  6. Whole Numbers
    1. Parts of a whole number
    2. Adding whole numbers
    3. Subtracting whole numbers
    4. Multiplying simple whole numbers
    5. Dividing whole numbers
    6. Using the calculator to add, subtract. multiply, and divide whole numbers
  7. Measurements
    1. Using the standard ruler
    2. Architect’s scale
  8. Fractions
    1. Finding equivalent fractions
    2. Reducing fractions to their lowest term
    3. Comparing fractions and finding the lowest common denominator
    4. Adding fractions
    5. Subtracting fractions
    6. Multiplying fractions
    7. Dividing fractions
  9. Decimals
    1. Reading a machinist’s rule
    2. Comparing whole numbers with decimals
    3. Comparing decimals with decimals
    4. Adding and subtracting decimals
    5. Multiplying decimals
    6. Dividing with decimals
    7. Rounding with decimals
    8. Using the calculator to add, subtract, multiply, and divide decimals
  10. Conversion Process
    1. Converting decimals to percentages and percentages to decimals
    2. Converting fractions to decimals
    3. Converting decimals to fractions
    4. Converting inches to decimal equivalents in feet
  11. Metric System
    1. Units of weight, length, volume, and temperature
    2. Using the metric ruler
    3. Converting measurements
  12. Construction Geometry
    1. Angles
    2. Shapes
    3. Areas of shapes
    4. Volume of shapes
  13. Reading and Writing Skills
    1. Reading on the job
    2. Writing on the job
  14. Listening and Speaking Skills
    1. Active listening on the job
    2. Speaking on the job
  15. Employability in the Construction Business
    1. Entering the construction workforce
    2. Entrepreneurship
  16. Critical Thinking Skills
    1. Barriers to problem solving
    2. Solving problems using critical thinking skills
    3. Problems with planning and scheduling
  17. Computer Skills
    1. Computer terms
    2. Basic software packages
    3. Electronic mail (email)
    4. Computers in the construction industry
  18. Relationship Skills
    1. Self-presentation skills
    2. Conflict resolution
    3. Giving and receiving criticism
    4. Teamwork skills
    5. Leadership skills
  19. Workplace Issues
    1. Harassment
    2. Stress
    3. Drugs and alcohol abuse
  20. Rigging Safety
    1. Rules
    2. Procedures
  21. Rigging Equipment
    1. Wire rope
    2. Eye splice
    3. Thimbles
    4. Shackles
    5. Sockets
    6. Wedge sockets
    7. Wire rope clips
    8. Wire rope slings
    9. Bridle slings
    10. Choker hitch slings
    11. Basket hitch slings
    12. Synthetic web slings
    13. Choker slings
    14. Basket slings
    15. Fiber ropes
  22. Inspection
    1. Wire ropes
    2. Synthetic web slings
    3. Hooks, shackles and sockets
    4. Equipment to be rigged
  23. Crane Hand Signals
    1. Crawler and telescoping boom cranes
      1. Raise load
      2. Raise load slowly
      3. Lower load
      4. Lower load slowly
      5. Raise boom
      6. Raise boom slowly
      7. Lower boom
      8. Lower boom slowly
      9. Raise boom, lower load
      10. Lower boom, raise load
      11. Raise boom, hold load
      12. Swing boom
      13. Stop
      14. Other
    2. Tower and Gantry Cranes
      1. Travel bridge
      2. Travel trolley
      3. Stop
      4. Emergency stop
      5. Select trolley
  24. Estimating an Object
    1. Size
    2. Weight
    3. Center of gravity
  25. Common Rope Knots
    1. Bowline
    2. Running bowline
    3. Timber hitch
    4. Half hitch
    5. Square
    6. Clove hitch
    7. Barrel hitch
  26. Types of Derricks
    1. A-Frame
    2. Gin pole
    3. Guyed
    4. Stiff leg
    5. Chicago boom
  27. Types of Cranes
    1. Crawler
    2. Truck mounted
    3. Truck mounted hydraulic
    4. Gantry mounted
    5. Tower mounted
    6. Hammerhead
    7. Cherry picker
    8. Drott
  28. Rigging and Moving Equipment Use
    1. Safety rules
    2. Procedures
  29. Material Handling
    1. Hazards
    2. Safe Techniques and procedures
    3. Equipment


Effective Term:
Full Academic Year 2019/20



Add to Portfolio (opens a new window)