Jan 25, 2022
2021-2022 College Catalog
 Select a Catalog 2021-2022 College Catalog 2020-2021 College Catalog [ARCHIVED CATALOG] 2019-2020 College Catalog [ARCHIVED CATALOG]
 HELP 2021-2022 College Catalog Print-Friendly Page (opens a new window)

# BCT 105 - Professionalism in Service, Construction Math, Basic Rigging

3 Credits, 3 Contact Hours
3 lecture periods 0 lab periods

Concepts, procedures and techniques in service, construction math, and rigging. Includes an introduction to professionalism, self-evaluation, service routine, addressing dissatisfied customers, and problem situations. Includes basic mathematics concepts and employability in the construction industry. Also includes how to safely handle and use rigging equipment.

Information: Equivalent to BCT 100 , BCT 112 , and BCT 115 .

Course Learning Outcomes
1. Describe and explain professional mannerisms and behavior.
2. Work with fractions and decimals, and apply basic geometry to measure the basic shapes used in the construction industry.
3. Interpret information and instructions presented in both written and verbal form, and describe effective communication and professional relationship skills.
4. Identify and describe the use and proper inspection procedures for rigging equipment.
5. Discuss proper handling techniques for hazardous materials.

Outline:
1. Introduction to Professionalism
1. Professionalism
2. Knowledge
2. Self Evaluation
1. Proper uniform
2. Neat and clean
3. Offensive behavior to a customer
4. Company vehicle clean and properly identified
5. Tool organization and repair
6. Respect the customer’s property
7. Criticizing a competitor
8. Being professional and courteous
3. Service Routine
1. Scheduling service calls
2. Courtesy
3. First impression
4. Respect for a customer’s property
4. Dealing with a Dissatisfied Customer
1. Show concern
2. Listen to the entire problem
3. Apologize for any inconvenience
5. Problem Situations
1. Sell yourself first and the service or product second
2. Be an equipment consultant to the customer
3. Build a bond with the customer
6. Whole Numbers
1. Parts of a whole number
3. Subtracting whole numbers
4. Multiplying simple whole numbers
5. Dividing whole numbers
6. Using the calculator to add, subtract. multiply, and divide whole numbers
7. Measurements
1. Using the standard ruler
2. Architect’s scale
8. Fractions
1. Finding equivalent fractions
2. Reducing fractions to their lowest term
3. Comparing fractions and finding the lowest common denominator
5. Subtracting fractions
6. Multiplying fractions
7. Dividing fractions
9. Decimals
2. Comparing whole numbers with decimals
3. Comparing decimals with decimals
5. Multiplying decimals
6. Dividing with decimals
7. Rounding with decimals
8. Using the calculator to add, subtract, multiply, and divide decimals
10. Conversion Process
1. Converting decimals to percentages and percentages to decimals
2. Converting fractions to decimals
3. Converting decimals to fractions
4. Converting inches to decimal equivalents in feet
11. Metric System
1. Units of weight, length, volume, and temperature
2. Using the metric ruler
3. Converting measurements
12. Construction Geometry
1. Angles
2. Shapes
3. Areas of shapes
4. Volume of shapes
2. Writing on the job
14. Listening and Speaking Skills
1. Active listening on the job
2. Speaking on the job
15. Employability in the Construction Business
1. Entering the construction workforce
2. Entrepreneurship
16. Critical Thinking Skills
1. Barriers to problem solving
2. Solving problems using critical thinking skills
3. Problems with planning and scheduling
17. Computer Skills
1. Computer terms
2. Basic software packages
3. Electronic mail (email)
4. Computers in the construction industry
18. Relationship Skills
1. Self-presentation skills
2. Conflict resolution
3. Giving and receiving criticism
4. Teamwork skills
19. Workplace Issues
1. Harassment
2. Stress
3. Drugs and alcohol abuse
20. Rigging Safety
1. Rules
2. Procedures
21. Rigging Equipment
1. Wire rope
2. Eye splice
3. Thimbles
4. Shackles
5. Sockets
6. Wedge sockets
7. Wire rope clips
8. Wire rope slings
9. Bridle slings
10. Choker hitch slings
12. Synthetic web slings
13. Choker slings
15. Fiber ropes
22. Inspection
1. Wire ropes
2. Synthetic web slings
3. Hooks, shackles and sockets
4. Equipment to be rigged
23. Crane Hand Signals
1. Crawler and telescoping boom cranes
5. Raise boom
6. Raise boom slowly
7. Lower boom
8. Lower boom slowly
12. Swing boom
13. Stop
14. Other
2. Tower and Gantry Cranes
1. Travel bridge
2. Travel trolley
3. Stop
4. Emergency stop
5. Select trolley
24. Estimating an Object
1. Size
2. Weight
3. Center of gravity
25. Common Rope Knots
1. Bowline
2. Running bowline
3. Timber hitch
4. Half hitch
5. Square
6. Clove hitch
7. Barrel hitch
26. Types of Derricks
1. A-Frame
2. Gin pole
3. Guyed
4. Stiff leg
5. Chicago boom
27. Types of Cranes
1. Crawler
2. Truck mounted
3. Truck mounted hydraulic
4. Gantry mounted
5. Tower mounted