Course Descriptions

HO 818 - Anatomy, Physiology, and Microbiology

1. Define, identify, and discuss microbiology and human disease including methods of control of microbes, pathogens, as well as airborne, contact, and droplet precautions.
2. Identify the locations of the organs of the human body.
3. Define, identify, and discuss organization, structure, and functions of the human body including the anatomy, physiology, and pathophysiology of each body system.
4. Define, identify, and discuss the interrelations among the system and their impact on homeostasis.
5. Define, pronounce phonetically, and use proper microbiological and anatomical terminology.

HO 819 - Healthcare Fundamentals

1. [Leadership] Identifies the behaviors that facilitate the achievement of shared goals within the classroom environment.
2. [Teamwork and Collaboration] Establishes supportive relationships with individuals and instructors in the learning environment by participating in learning activities and sharing knowledge.
3. [Professionalism] Demonstrates professional behaviors that support a positive learning environment.
4. [Communication] Utilize professional communication strategies in the learning environment.
5. [Evidence-Based Practice] Define evidence-based practice in relation to drug-dose calculations and pharmacology.
6. [Informatics] Demonstrate the use of electronic resources and tools to apply and learn drug-dose calculations and pharmacology content.
7. [Patient-Centered Care] Identify how individual actions impact patient care.
8. [Quality Improvement] Identify how data is used to monitor the patient pharmacological outcomes.
9. [Safety] Demonstrates behavior to minimize risk of harm to patients, self, and providers.
10. [Systems-Based Practice] Identify the inter-professional teams that enhance patient safety and improve patient outcomes related to pharmacology.

HO 855 - Practical Nurse Proficiency Evaluation

HRP 100 - Success in Health Professions

1. Demonstrate effective methods of preparation for success in a health-related profession [quality improvement].
2. Describe effective communication strategies using industry-driven communication models [communication].
3. Describe professionalism in the healthcare industry [professionalism].
4. Describe soft skills and their application to teams [teamwork and collaboration].
5. Describe various health professions and interprofessional dynamics [systems-based practice].
6. Discuss the concept of safety as the primary goal in healthcare [safety].
7. Use evidence-based practice to support decision-making [evidence-based practice].
8. Discuss how behavior impacts patient care outcomes [patient-centered care].
9. Discuss how knowledge is developed and augmented through information technology [informatics].
10. Discuss various leadership styles and their impact on other members of the team [leadership].

1. Module One - overview of the course.
   1. Orientation to the course and expectations.
   2. Overview of professionalism in health professions.
   3. The Theory of Knowing and developing wisdom.
2. Module Two - self-exploration of learning styles.
   1. Learning styles.
   2. VARK and Myers-Briggs Type Indicator (MBTI) assessment.
   3. Kolb Model of Experiential Learning.
3. Module Three - metacognitive science.
   1. Triangle of success (skills, attitude, knowledge).
   2. Methods of study using metacognitive science (i.e. deep processing).
   3. Concept mapping.
4. Module Four - resources for student success.
   1. Tour of resources available through Pima Community College.
   2. External resources for daily living support.
   3. Library.
   4. Financial aid and counseling support.
5. Module Five - time management.
   1. Time assessment.
   2. Program pathway demands and time budgeting.
   3. Developing time management skills.
6. Module Six - program pathways and career exploration.
   1. Pathways explained.
   2. Career exploration in the health professions.
   3. Advising and support.
   4. Application, selective admissions, prerequisites and corequisites explained.
7. Module Seven - critical thinking.
   1. Defining critical thinking.
   2. Developing critical thinking through evidence-based practice.
8. Module Eight - teamwork and collaboration.
   1. Characteristics and challenges of effective teams.
   2. Interprofessional collaboration exploration.
   3. Developing trust.
   4. TeamSTEPPS framework.
   5. Comprehensive Unit-Based Safety Program (CUSP).
9. Module Nine - note-taking strategies.
   1. Matrix, outline, mind mapping, and Cornell methods.
   2. Application strategies in the pre-lecture, lecture, and post-lecture environments.
   3. Effective note-taking using textbooks.
10. Module Ten - adapting to the Lecturer.
    1. Review of different lecture styles.
    2. Adaptation to lecture style methods.
    3. Application of non-lecture resources to augment the lecture experience.
11. Module Eleven - test-taking strategies.
    1. Preparing for the exam.
    2. Strategies to employ during the exam.
    3. Methods to adjust the study plan post-exam (using the feedback loop).
12. Module Twelve - effective communication in health professions.
    1. Verbal and non-verbal communication strategies.
    2. AIDET, the Four-Ps, and SBAR.
    3. Communication methods and applications.
13. Module Thirteen - biomedical ethics.
    1. Four principles of biomedical ethics.
    2. Application to healthcare practice.
14. Module Fourteen - stress management.
    1. Effective stress management techniques.
    2. Resources to support stress management and anxiety.
15. Module Fifteen - soft skills for the healthcare professional.
    1. Defining soft skills expected in the health professions.
    2. Developing soft skills for empathetic and compassionate patient care.
    3. Caring versus care.
    4. Leadership styles.
16. Module Sixteen - the future and business of healthcare.
    1. Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS)
    2. Quality assurance.
    3. The Iron Triangle in healthcare: access, cost, and quality.
    4. Digital literacy and informatics.

HRP 102 - Anatomy and Physiology for Practical Nursing Students

1. Apply scientific inquiry to make measurements on and interpret data of physiological processes in living systems. [evidence-based practice]
2.  Communicate using fundamental terminology of anatomy and physiology as it relates to the eleven organ systems and levels of organization of the human body.[evidence-based practice]
3.  Describe the chemistry and biochemistry related to structure, function and physiology of gene regulation, energy metabolism of cells, tissues and organ systems.[evidence-based practice]
4. Describe the basic principles of homeostasis and integration with basic anatomical structures of cells, tissues and organs of the following body systems: integumentary, nervous, musculoskeletal, joints, nervous, respiratory, cardiovascular, endocrine, urinary, reproductive, lymphatic and immune, and special senses.[evidence-based practice]

1. Explain the scientific method and demonstrate the ability to safely perform biological laboratory techniques including light microscopy.
2. Explain the levels of organization of the human body, the general functions of the 11 organ systems, the importance of homeostasis, and the homeostatic mechanisms involved in maintaining normal physiological limits.
3. Describe chemistry and biochemistry as it relates to the structure, function, and physiology including energy metabolism of cells, tissues and organ systems.
4. Describe cell biology, including function and gene regulation as it relates to physiology.
5. Use anatomical terms to describe body regions, sections, cavities, and relative positions. 
6. Identify the structures of the integumentary system and describe their functions.
7. Identify the structures of the musculoskeletal system and describe their functions.
8. Classify the joints of the body and describe their structures and functions.
9. Identify the structures of the nervous system and describe their functions.
10. Identify the structures of the special senses and describe their functions.
11. Identify the structures and functions of the cardiovascular system.
12. Identify the structures and functions of the respiratory system.
13. Identify the structures and functions of the endocrine system.
14. Identify the structures and functions of the lymphatic and immune systems
15. Identify the structures and functions of the urinary system.
16. Identify the structures and functions of the reproductive system.
17. Discuss fluid, electrolyte and acid-base balance.

HRP 104 - Practical Nursing Introduction to Pharmacology

2 Credits, 2 Contact Hours
2 lecture periods 0 lab periods

Application of the nursing process to the safe administration of drugs within major pharmacological classifications. Included mechanisms of action, therapeutic uses, routes of administration, contraindications, adverse drug effects, drug interactions, and relevant client teaching. Also includes basic pharmacologic principles and lifespan considerations.

Corequisite(s): HRP 102  
Information: Students must be admitted to the PCC Nursing program and obtain consent of the Nursing Department before enrolling in this course.
  

1. Interpret the relevance and application of pharmacologic principles to professional nursing practice.
2. Describe the relevance and nursing practice implications of client age and developmental level to safe and effective drug therapy and drug administration.
3. Apply the nursing process and principles of safe administration of drugs within the major pharmacologic classes, including knowledge of relevant pathophysiology, mechanisms of drug action, therapeutic drug effects and uses, drug routes, adverse drug effects and contraindications, drug interactions, specific drug-related administration information and procedures, and relevant client education information.

II.      Lifespan considerations.

III.    Applying the nursing process for administration of drugs affecting the:

A. Autonomic nervous system.

B.   Respiratory system.

C.   Heart, blood vessel, and blood systems.

D.  Renal system.

E.   Endocrine system.

F.   Gastrointestinal system and nutrition.

G.  Bone and joint disorder drugs.

H.  Anti-infective drugs.

I.     Anti-inflammatory drugs.

J.    Immunologic drugs.

K.   Central nervous system.

L.    Ophthalmic drugs.

HIS 101 - Introduction to Western Civilization I

1. Describe the transition from the pre-historic era to the historic era.
2. Examine the features of the Greco-Roman world.
3. Describe the Early Middle Ages.
4. Analyze aspects of the Central Middle Ages.
5. Describe the events of the Late Middle Ages.
6. State developments of the Renaissance and Reformation.
7. Engage in historical inquiry utilizing methods appropriate for the Discipline of History (e.g. source selection and evaluation, written historical analysis, qualitative and quantitative data collection, artifact analysis and interpretation, etc.).

1. Intensive Writing and Critical Inquiry.
   1. This course will involve the production of written discourse in more than one assignment through papers, reports, quizzes, tests, etc., which include a minimum word standard of 3,000 words.
   2. It will include written assignments that emphasize critical inquiry, which includes the gathering, interpreting, and evaluation of evidence.
   3. It will include a formal out of class paper of at least 1,500 words, which requires critical inquiry and where the writer develops and supports the main idea.
   4. It will also include explicit writing instruction with timely feedback to help students improve their writing and critical inquiry skills as part of the course content.
   5. The evaluation of written assignments must include the overall quality of the written work and critical inquiry, as measured by a rubric.
   6. At least 50% of the student’s grade must be based upon the written work and critical inquiry assignments.
2. Transition from the Pre-Historic to the Historic Period
   1. Paleolithic and Neolithic cultures
   2. Invention of agriculture in the Fertile Crescent
   3. Civilizations of the Ancient Near East
      1. Peoples of the Ancient Near East
      2. Social and religious elements of the Ancient Near East
      3. Political and economic developments of the Ancient Near East
   4. Invention of writing
3. Greco-Roman World
   1. Pre-Hellenic Civilizations of the Eastern Mediterranean
   2. Homer and the Greek “Dark Ages”
   3. Hellenic Civilization
      1. Rise of the Greek Polis
      2. Greek intellectual achievements
      3. Gender roles in Greek society
      4. Persian Wars
      5. Peloponnesian War
   4. Hellenistic Period
      1. Conquests of Alexander the Great
      2. Hellenistic science, math, and philosophy
      3. Ptolemaic, Seleucid, and Antigonid empires
   5. Roman Republic
      1. Etruscan civilization
      2. Development of Roman political system
      3. Punic Wars
   6. Roman Empire
      1. Imperial dynasties
      2. Territorial conquests and the imperium
      3. Artistic, religious, and societal institutions
      4. Barbarian invasions and collapse of the Roman system
      5. Diocletian, Constantine, and the beginnings of the Byzantine Empire
4. Early Middle Ages
   1. Development and structure of the Christian church
      1. Church fathers
      2. Monastic system
      3. Rise of the papacy
   2. Barbarian kingdoms
   3. Golden Age of Byzantium
   4. Muhammed and the Rise of Islam
      1. Umayyad caliphate
      2. Abbasid caliphate
   5. Charlemagne and the Holy Roman Empire
   6. Viking invasions
   7. Feudalism and manorialism
5. Central Middle Ages
   1. Invention of new agricultural techniques
      1. Increase in population
      2. Revival of European towns
   2. Creation of the university system
   3. Mendicant orders
   4. Crusades
      1. Four major crusades
      2. Albigensian crusade
      3. Creation of the Inquisition
   5. Rise of the Nation-State
   6. Artistic, architectural, literary and intellectual contributions of medieval thinkers
   7. Social and religious structures of Middle Ages
6. Late Middle Ages
   1. Hundred Year’s War
      1. Joan of Arc
      2. Development of new warfare techniques
   2. Bubonic plague
   3. Peasant uprisings
   4. Babylonian captivity
   5. Great Schism
   6. Collapse of the Byzantine Empire
7. Renaissance and Reformation
   1. Establishment of humanist concept
      1. Visual artists
      2. Literary artists
   2. Scientific revolution
   3. Voyages of “Discovery”
   4. Martin Luther and the 95 Theses
      1. Diet of Worms
      2. Formation of protestant denominations
   5. Council of Trent
   6. Religious warfare
      1. Peace of Augsburg
      2. English Reformation
      3. Thirty Years War

HIS 101HC - Introduction to Western Civilization l: Honors

1. Describe the transition from the pre-historic era to the historic era.
2. Examine features of the Greco-Roman world.
3. Describe the Early Middle Ages.
4. Analyze aspects of the Central Middle Ages.
5. Describe the events of the Late Middle Ages.
6. State developments of the Renaissance and Reformation.
7. Engage in historical inquiry utilizing methods appropriate for the Discipline of History (e.g. source selection and evaluation, written historical analysis, qualitative and quantitative data collection, artifact analysis and interpretation, etc.).

1. Intensive Writing and Critical Inquiry.
   1. This course will involve the production of written discourse in more than one assignment through papers, reports, quizzes, tests, etc., which include a minimum word standard of 3,000 words.
   2. It will include written assignments that emphasize critical inquiry, which includes the gathering, interpreting, and evaluation of evidence.
   3. It will include a formal out of class paper of at least 1,500 words, which requires critical inquiry and where the writer develops and supports the main idea.
   4. It will also include explicit writing instruction with timely feedback to help students improve their writing and critical inquiry skills as part of the course content.
   5. The evaluation of written assignments must include the overall quality of the written work and critical inquiry, as measured by a rubric.
   6. At least 50% of the student’s grade must be based upon the written work and critical inquiry assignments.
2. Transition from the Pre-Historic to the Historic Period
   1. Paleolithic and Neolithic cultures
   2. Invention of agriculture in the Fertile Crescent
   3. Civilizations of the Ancient Near East
      1. Peoples of the Ancient Near East
      2. Social and religious elements of the Ancient Near East
      3. Political and economic developments of the Ancient Near East
   4. Invention of writing
3. Greco-Roman World
   1. Pre-Hellenic Civilizations of the Eastern Mediterranean
   2. Homer and the Greek “Dark Ages”
   3. Hellenic Civilization
      1. Rise of the Greek Polis
      2. Greek intellectual achievements
      3. Gender roles in Greek society
      4. Persian Wars
      5. Peloponnesian War
   4. Hellenistic Period
      1. Conquests of Alexander the Great
      2. Hellenistic science, math, and philosophy
      3. Ptolemaic, Seleucid, and Antigonid empires
   5. Roman Republic
      1. Etruscan civilization
      2. Development of Roman political system
      3. Punic Wars
   6. Roman Empire
      1. Imperial dynasties
      2. Territorial conquests and the imperium
      3. Artistic, religious, and societal institutions
      4. Barbarian invasions and collapse of the Roman system
      5. Diocletian, Constantine, and the beginnings of the Byzantine Empire
4. Early Middle Ages
   1. Development and structure of the Christian church
      1. Church fathers
      2. Monastic system
      3. Rise of the papacy
   2. Barbarian kingdoms
   3. Golden Age of Byzantium
   4. Muhammed and the Rise of Islam
      1. Umayyad caliphate
      2. Abbasid caliphate
   5. Charlemagne and the Holy Roman Empire
   6. Viking invasions
   7. Feudalism and manorialism
5. Central Middle Ages
   1. Invention of new agricultural techniques
      1. Increase in population
      2. Revival of European towns
   2. Creation of the university system
   3. Mendicant orders
   4. Crusades
      1. Four major crusades
      2. Albigensian crusade
      3. Creation of the Inquisition
   5. Rise of the Nation-State
   6. Artistic, architectural, literary and intellectual contributions of medieval thinkers
   7. Social and religious structures of Middle Ages
6. Late Middle Ages
   1. Hundred Year’s War
      1. Joan of Arc
      2. Development of new warfare techniques
   2. Bubonic plague
   3. Peasant uprisings
   4. Babylonian captivity
   5. Great Schism
   6. Collapse of the Byzantine Empire
7. Renaissance and Reformation
   1. Establishment of humanist concept
      1. Visual artists
      2. Literary artists
   2. Scientific revolution
   3. Voyages of “Discovery”
   4. Martin Luther and the 95 Theses
      1. Diet of Worms
      2. Formation of protestant denominations
   5. Council of Trent
   6. Religious warfare
      1. Peace of Augsburg
      2. English Reformation
      3. Thirty Years War

HIS 102 - Introduction to Western Civilization II

1. Examine the causes and results of the Wars of Religion
2. State the developments and characteristics of the Enlightenment and the Eighteenth century.
3. Describe the aspects of the Nineteenth century.
4. Examine the era of the Twentieth century.
5. Engage in historical inquiry utilizing methods appropriate for the Discipline of History (e.g. source selection and evaluation, written historical analysis, qualitative and quantitative data collection, artifact analysis and interpretation, etc.).

1. Intensive Writing and Critical Inquiry.
   1. This course will involve the production of written discourse in more than one assignment through papers, reports, quizzes, tests, etc., which include a minimum word standard of 3,000 words.
   2. It will include written assignments that emphasize critical inquiry, which includes the gathering, interpreting, and evaluation of evidence.
   3. It will include a formal out-of-class paper of at least 1,500 words, which requires critical inquiry and where the writer develops and supports the main idea.
   4. It will also include explicit writing instruction with timely feedback to help students improve their writing and critical inquiry skills as part of the course content.
   5. The evaluation of written assignments must include the overall quality of written work and critical inquiry, as measured by a rubric.
   6. At least 50% of the student’s grade must be based upon the written work and critical inquiry assignments.
2. Wars of Religion
   1. Causes
      1. Catholic and Protestant
         1. Martin Luther
         2. Council of Trent
      2. English Reformation
      3. Thirty Years War
   2. Results
      1. Rise of Absolutism
         1. French “divine right” absolutism
         2. Russian absolutism under Peter I
         3. English Revolution
         4. Hapsburg Spain and Austria
      2. Development of anti-absolutist political ideology
3. Enlightenment and the Eighteenth Century
   1. Scientific Revolution
   2. Economic Practices
      1. Mercantilism
      2. Beginnings of mechanized industry
      3. Slave trade
   3. French “Philosophes”
   4. Enlightenment and Statecraft
   5. Revolution
      1. American Revolution
      2. French Revolution
   6. Napoleonic era
4. Nineteenth Century
   1. Industrial Revolution
   2. Nationalism
      1. Unification of Italy
      2. Creation of Germany
   3. Romanticism and realism in art and literature
   4. Development of a mass consumer society
   5. Imperialism
      1. Social Darwinism
      2. European conquest and Asia
      3. European conquest and Africa
      4. Revolt in Latin America
   6. Women’s Suffrage movement
5. Twentieth Century
   1. Russo-Japanese War
   2. War in the Balkans
   3. Great War
   4. Russian Revolution
   5. Inter-War years
      1. Economic depression
      2. Rise of fascism
      3. Armenian genocide
      4. Spanish influenza
   6. World War II
      1. European theatre
      2. Pacific theatre
      3. The Holocaust
   7. Atomic age
      1. Marshall Plan
      2. Zionist movement
      3. Development of the Cold War
   8. Politics of revolt
      1. War in Southeast Asia
      2. Global student protests
      3. Civil rights movement
   9. Demise of the Soviet Bloc

HIS 102HC - Introduction to Western Civilization II: Honors

1. Examine the causes and results of the Wars of Religion
2. State the developments and characteristics of the Enlightenment and the Eighteenth Century.
3. Describe the aspects of the Nineteenth Century.
4. Examine the era of the Twentieth Century.
5. Engage in historical inquiry utilizing methods appropriate for the Discipline of History (e.g. source selection and evaluation, written historical analysis, qualitative and quantitative data collection, artifact analysis and interpretation, etc.).

1. Intensive Writing and Critical Inquiry.
   1. This course will involve the production of written discourse in more than one assignment through papers, reports, quizzes, tests, etc., which include a minimum word standard of 3,000 words.
   2. It will include written assignments that emphasize critical inquiry, which includes the gathering, interpreting, and evaluation of evidence.
   3. It will include a formal out-of-class paper of at least 1,000 words, which requires critical inquiry and where the writer develops and supports the main idea.
   4. It will also include explicit writing instruction and timely feedback to help students improve their writing and critical inquiry skills as part of the course content.
   5. The evaluation of written assignments must include the overall quality of the written work and critical inquiry, as measured by a rubric.
   6. At least 50% of the student’s grade must be based upon the written work and critical inquiry assignments.
2. Wars of Religion
   1. Causes
      1. Catholic and Protestant
         1. Martin Luther
         2. Council of Trent
      2. English Reformation
      3. Thirty Years War
   2. Results
      1. Rise of Absolutism
         1. French “Divine Right” absolutism
         2. Russian absolutism under Peter I
         3. English Revolution
         4. Hapsburg Spain and Austria
      2. Development of anti-absolutist political ideology
3. Enlightenment and the Eighteenth Century
   1. Scientific Revolution
   2. Economic Practices
      1. Mercantilism
      2. Beginnings of mechanized industry
      3. Slave trade
   3. French “Philosophes”
   4. Enlightenment and Statecraft
   5. Revolution
      1. American Revolution
      2. French Revolution
   6. Napoleonic Era
4. Nineteenth Century
   1. Industrial Revolution
   2. Nationalism
      1. Unification of Italy
      2. Creation of Germany
   3. Romanticism and realism in art and literature
   4. Development of a mass consumer society
   5. Imperialism
      1. Social Darwinism
      2. European conquest and Asia
      3. European conquest and Africa
      4. Revolt in Latin America
   6. Women’s Suffrage movement
5. Twentieth Century
   1. Russo-Japanese War
   2. War in the Balkans
   3. Great War
   4. Russian Revolution
   5. Inter-War years
      1. Economic depression
      2. Rise of fascism
      3. Armenian genocide
      4. Spanish influenza
   6. World War II
      1. European theatre
      2. Pacific theatre
      3. The Holocaust
   7. Atomic age
      1. Marshall Plan
      2. Zionist movement
      3. Development of the Cold War
   8. Politics of revolt
      1. War in Southeast Asia
      2. Global student protests
      3. Civil rights movement
   9. Demise of the Soviet Bloc

HIS 103 - World History Before 1500

1. Describe the Indus River Civilization of present-day India/Pakistan.
2. Discuss the pre-Columbian civilizations of the Americas.
3. Give examples of indigenous civilizations of China, Africa, and the Middle East, and provide examples of their historical and cultural contributions.
4. Explain the importance of the Silk Road to World History.
5. Discuss the rise of Islam and its impact on World History.
6. Describe the role of the Mongol expansion in World History.

1. Intensive Writing and Critical Inquiry.
   1. This course will involve the production of written discourse in more than one assignment through papers, reports, quizzes, tests, etc., which include a minimum word standard of 3,000 words.
   2. It will include written assignments that emphasize critical inquiry, which includes the gathering, interpreting, and evaluating of evidence.
   3. It will include a formal out of class paper of at least 1,500 words, which requires critical inquiry and where the writer develops and supports the main idea.
   4. It will also include explicit writing instruction with timely feedback to help students improve their writing and critical inquiry skills as part of the course content.
   5. The evaluation of written assignments must include the overall quality of written work and critical inquiry, as measured by a rubric.
   6.       At least 50% of the student’s grade must be based upon the written work and critical inquiry assignments.
2. Origins of Civilization Prehistory -1500 B.C.E.
   1. Prehistory.
   2. Mesopotamia.
   3. Egypt.
   4. Indus River of India.
3. Other World Civilizations 3000 - 200 B.C.E.
   1. China.
   2. Africa.
   3. Mesoamerica.
   4. South America.
4. The Eastern Mediterranean 2000 - 500 B.C.E.
   1. Egypt.
   2. Minoan Crete.
   3. Mycenaean Greece.
   4. Assyria.
   5. Israel.
   6. Phoenicia.
5. India 1500 B.C.-300 B.C.E.
6. Iran and the Persian Empire 1000 B.C.E. – C.E. 1.
7. Imperial China 300 B.C.E.- C.E. 300.
8. The Silk Road 300 B.C.E. – C.E. 600.
9. Islam C.E. 570 -1200.
10. The Byzantine Empire C.E. 600 -1200.
11. The Crusades C.E. 1095 -1300.
12. Sui and Tang China C.E. 500 -755.
13. The Americas C.E. 200 -1500.
14. Mongols C.E. 1200 -1500.
15. Ming Dynasty China C.E. 1368-1500.
16. Africa C.E. 1200 -1500.
17. India C.E. 1200 -1500.
18. The Age of Exploration.

HIS 104 - World History After 1500

3 Credits, 3.00 Contact Hours
3 lecture periods 0 lab periods

Survey of World History from C.E. 1500 to the 21st Century with an emphasis placed upon the cultural development of Africa, Asia, the Middle East, and the Americas, rather than upon Europe.  Includes the forces of exploration, colonization, industrialization, imperialism, and modern geopolitical military competition. Also includes commercial exploitation, international environmental and resource interdependency.

Prerequisite(s): WRT 101 , WRT 101HC , WRT 101S , or WRT 101SE  

 
Gen-Ed: Meets AGEC - HUM or SBS and I, G; Meets CTE - A&H or SBS and G.

1. Discuss the impact of the Age of Exploration on the indigenous civilizations of Asia, Africa, the Middle East, and Latin America.
2. Describe the major empires of the Indian Ocean region 1500-1800.
3. Explain the rise of the Revolutionary Period in World History 1750-1850.
4. Describe the impact of the Industrial Revolution on historical developments in World History.
5. Discuss European colonial and imperial efforts in Asia, Africa, the Middle East, and Latin America 1750- 1914.
6. Describe the impact of the World Wars upon the indigenous populations of Asia, Africa, the Middle East, and Latin America.
7. Discuss post-World War II independence movements and the post-colonial world, 1945-present.

1. Intensive Writing and Critical Inquiry.
   1. This course will include the production of written discourse in more than one assignment through papers, reports, quizzes, tests, etc., which include a minimum word standard of 3,000 words.
   2. The course will also include written assignments that emphasize critical inquiry, and which include the gathering, interpreting, and evaluation of evidence.
   3. Included in the class will be a formal out of class paper of at least 1,500 words, which requires critical inquiry and where the writer develops and supports the main idea.
   4. Explicit writing instruction with timely feedback to help students improve their writing and critical inquiry skills is part of the course’s content.
   5. The evaluation of written assignments must include the overall quality of written work and critical inquiry, as measured by a rubric.
   6. At least 50% of the student’s grade must be based on the written work and critical inquiry assignments.
2. Age of Exploration 1400-1600.
   1. Exploration before 1400.
      1. Pacific Ocean.
      2. Indian Ocean.
      3. Atlantic Ocean.
   2. Portugal leads the way.
   3. Spanish voyages.
   4. European expansion.
      1. Africa.
      2. India.
      3. Americas.
      4. Other parts of Asia.
3. The Americas 1500-1800.
   1. Spanish colonialism.
   2. English colonialism.
   3. French colonialism.
   4. Other Europeans.
   5. Plantations.
   6. Triangular Trade/Columbian Exchange.
   7. Connection of New World to Africa.
4. Indian Ocean 1500-1800.
   1. Ottoman Empire.
   2. Safavid Empire.
   3. Mughal Empire.
   4. Indian Ocean Trade Empires.
5. Asia 1500-1800.
   1. Japan.
   2. China.
      1. Ming Empire.
      2. Qing Empire.
   3. Korea.
6. The Enlightenment and World Revolutions 1750-1850.
   1. The Enlightenment.
   2. American Revolution.
   3. French revolution.
   4. Haiti.
   5. Latin America.
   6. Social movements.
7. Industrial Revolution 1750-1870.
   1. Impact on non-industrial world.
8. European Colonialism 1750-1870.
   1. Africa.
   2. India.
   3. Australia.
   4. New Zealand.
   5. China.
   6. Oceana.
9. Eurasian Imperialism 1750-1870.
   1. Ottoman Empire.
   2. Russian Empire.
   3. Qing Empire.
   4. Rise of Japan.
10. Continued Western Imperialism 1870-1914.
    1. U.S. and European Imperialism.
    2. Africa.
    3. Asia.
    4. Latin America.
    5. Middle East.
11. Impact of World War I 1914-1918.
    1. Ottoman Empire.
    2. China.
    3. Japan.
    4. Other parts of the Middle East.
    5. Africa.
    6. Latin America.
12. Interwar Years 1918-1939.
    1. Depression.
    2. Chinese Civil War.
    3. Sino-Japanese War.
13. Impact of World War II 1939-1945.
    1. Asia.
    2. Middle East.
    3. Africa.
    4. Latin America.
14. International Independence Movements.
    1. Africa.
    2. India.
    3. Mexico.
    4. Argentina.
    5. Brazil.
15. The Cold War 1945-1990.
    1. American and Soviet “Spheres of Influence.”
    2. Decolonization.
16. The Post-Colonial World 1975-2000.
    1. Islamic revolutions.
    2. Collapse of the Communist Bloc.
    3. Persian Gulf War.
    4. Population growth.
    5. Growth of cities.
    6. Global migration.
    7. Inequality and competition.
    8. Energy and Natural resources.
    9. Terrorism and security.

HIS 113 - Chinese Civilization

1. Describe the ancient Chinese formative period.
2. Discuss the unification and expansion of Chinese civilization.
3. Discuss the Period of Disunity.
4. Describe the flowering of Chinese culture.
5. Explain the impact of the Mongols on Chinese civilization.
6. Describe the peace and prosperity of the Ming Dynasty.
7. Discuss the Qing Dynasty.
8. Discuss Republican China.
9. Describe the People’s Republic of China.

1. Formative Period (Prehistory-221 B.C.)
   1. Neolithic China
   2. Bronze Age - Shang Dynasty
   3. Feudal Society - Zhou Dynasty
      1. Age of philosophy - Confucianism and Daoism
      2. Iron Age - maturation of warfare
2. Unification and Expansion (221 B.C.-A.D. 221)
   1. Qin Dynasty
      1. Unification and standardization under a centralized bureaucracy
      2. Influence of Legalist philosophy
   2. Han Dynasty
      1. Military campaigns of expansion
      2. Trade with the western world through the “Silk Road”
      3. Confucianism triumphs as the official court philosophy
3. Period of Disunity (222-588)
   1. Northern barbarians - invasion and assimilation
   2. Rise of the south in economic importance
   3. Impact of disunity on Chinese religion and philosophy
      1. Golden age of Buddhism
      2. Emergence of Neo-Daoism and Popular Daoism
4. Flowering of Chinese Culture (589-1279)
   1. Sui Dynasty - reunification of China
   2. Tang Dynasty
      1. China’s cosmopolitan era - height of foreign influence
      2. Civil service examination system matures
   3. Song Dynasty
      1. Commercial revolution
      2. Urbanization of society          
      3. Development of Neo-Confucian philosophy
5. Impact of the Mongols on Chinese Civilization (1280-1368)
   1. Direct contact with the west - influence of European merchants
   2. Development of vernacular literature and drama
6. Ming Dynasty Peace and Prosperity (1368-1644)
   1. Consolidation of imperial power
   2. Maritime expeditions and the tribute system
   3. Early Jesuit success
7. Qing Dynasty - The Manchu Conquest (1644-1911)
   1. Rule of the Kangxi and Qianlong Emperors
   2. Impact of western missionaries and traders
      1. Rites controversy and suppression of Christianity
      2. Canton System of trade
      3. Opium Wars, “unequal treaties,” and foreign concessions
      4. Taiping and Boxer Rebellions
   3. Failure of reform and self-strengthening movements
   4. China’s defeat in the first Sino-Japanese War
   5. Sun Yat-sen and the revolutionary movement
8. Republican China (1912 - 1949) 
   1. May 4th Movement and New Culture Movement
   2. Rise of Warlordism and Civil War (1927-1949)
      1. Jiang Jieshi and the Guomindang Party (Nationalists)
      2. Mao Zedong and the Chinese Communist Party (CCP)
   3. Japanese militarism
      1. Twenty-one Demands
      2. Establishment of Manchuguo
      3. Second Sino-Japanese War (1937-1945)
9. IX. People’s Republic of China (1949-     )
   1. Consolidation of Communist Party power - land and thought reform campaigns
   2. “Hundred Flowers” period and the Great Leap Forward (1956-1958)
   3. Great Proletarian Cultural Revolution (1966-1976)
   4. 1980’s: “Open Door” reforms under moderate leadership
   5. Democracy Movement and the Tiananmen Square Massacre (1989)
   6. China’s modern challenges     

HIS 114 - Japanese Civilization

3 Credits, 3 Contact Hours
3 lecture periods 0 lab periods

Introductory survey of the civilization of Japan from its origins to the present. Includes the Formative Period (prehistory-A.D. 250); influence of Chinese civilization on Japan (300-794); Heian Period - emergence of uniquely Japanese cultural forms (794-1185); Kamakura Shogunate - establishment of military government (1185-1336); Ashikaga Shogunate - civil war and the reunification of Japan (1336-1573); Tokugawa Period (1600-1867); Meji Period (1868-1912); Taisho Period (1912-1925); Showa Period (1926-1989); and Heisei Period (1990-present).

Gen-Ed: Meets AGEC - HUM or SBS and G; Meets CTE - A&H or SBS and G.

1. Discuss the formative period of Japanese history.
2. Describe the influence of Chinese civilization on Japan.
3. Describe the emergence of uniquely Japanese cultural forms.
4. Explain the establishment of the Shogunate during the Kamakura Period.
5. Describe the civil war and the reunification of Japan.
6. Discuss the Tokugawa Period.
7. Discuss the Meiji Period.
8. Discuss the Taisho Period.
9. Discuss the Sowa Period.
10. Describe the Heisei Period.

1. Formative Period (Prehistory-A.D. 250)
   1. Neolithic Jomon Period (ca. 10,000 B.C.-400 B.C.)
   2. Yayoi Period (400 B.C.-A.D. 250)
      1. Bronze Age
      2. Iron Age
   3. Shinto religion
2. Influence of Chinese Civilization on Japan (300-794)
   1. Yamato Period
      1. Transmission of Buddhism and Confucianism
      2. Adoption of written language
   2. Nara Period
      1. Rapid assimilation of Chinese culture
      2. Evolving power and wealth of Buddhist monasteries
3. Emergence of Uniquely Japanese Cultural Forms and Hein Period (794-1185)
   1. Fujiwara family and the tradition of “oblique control”
   2. Flourishing of literature and the arts
   3. Rise of the samurai class - Gempei War

1. Shogun - Establishment of Military Government and Kamakura Period (1185-1336)
   1. Yoritomo becomes first Shogun (Supreme Military Commander)
   2. Political system of dual authority between the Imperial court and the Shogunate
   3. Zen Buddhism introduced from China
   4. Mongol invasions
   5. Emperor Go-Daigo attempts to restore Imperial rule
2. Civil War and the Reunification of Japan and Ashikaga Period (1336-1573)
   1. Shogun Yoshimitsu - the golden age of Japanese art        
   2. Age of the Country at War’ - virtual loss of power by Ashikaga Shogun
   3. Western traders and missionaries 
   4. Three great reunifiers of Japan:
      1. Oda Nobunaga
      2. Toyotomi Hideyoshi
         1. Great Sword Hunt
         2. Korean invasions
         3. Persecution of Christians
      3. Tokugawa Leyasu becomes Shogun
3. Tokugawa Period (1600-1867)
   1. System of alternate attendance
   2. Shimabara Rebellion - Japan closes to the outside world (1639)
   3. Censorship and reform   
   4. Commodore Perry - commercial treaties enacted (1853-1858)
   5. Fall of the Tokugawa Shogunate
4. Meiji Period (1868-1912)
   1. Imperial restoration - constitutional government
   2. Modernization and westernization
   3. Satsuma Rebellion - last stand of Samurai
   4. Growth of Japanese imperialism
      1. First Sino-Japanese War
      2. Russo-Japanese War
5. Taisho Period (1912-1925)
   1. Period of “Taisho Democracy” - high point of liberalization
   2. Great Kanto earthquake stimulates rebuilding of Japan along modern lines
   3. Western influence on art and culture
6. Showa Period (1926-1989)
   1. Recession and impact of The Great Depression
   2. “Red Hunt” - loss of liberal gains of the 1920’s
   3. Backlash from western influence - growing conformity to tradition
   4. Growth of Japanese militarism:
      1. Twenty-one Demands on China
      2. Creation of Manchukuo
      3. Second Sino-Japanese War
   5. World War II
   6. Impact of Allied occupation policies on reshaping Japan
7. Heisei Period (1990 - present)
   1. Contemporary Japanese society
   2. Contemporary Japanese politics

HIS 122 - Tohono O’odham History and Culture

1. Describe the development of the Tohono O’odham culture and world view.
2. Analyze the sources of Tohono O’odham history.
3. Discuss the role Tohono O’odham played in the economic and social development of Northwestern Mexico and Southwestern United States.
4. Examine contemporary Tohono O’odham issues.

1. Development of Culture and World View
   1.    Personal identity
   2.    Explanations of culture and world view
2. Sources of Tohono O’odham History
   1. Archaeology
   2. Oral tradition
   3. Critical writing and analysis of historical sources
3. Role in Economic and Social Development of Northwestern Mexico and Southwestern United States
   1. Colonial Spain
      1.   Jesuits in the land of the Tohono O’odham
      2.   Spain and Primeria Alta
      3.   Indian revolt to1620
      4.   Expulsion of Jesuits and arrival of Franciscans
   2. Mexican Period
   3. 19^th century United States Indian policy
   4. John Collier, the Indian Reorganization Act and Tohono O’odham National Constitutional Restructuring
   5. Critical writing about economic and social developments
4. Contemporary Tohono O’odham Issues
   1. Mexico border problems
   2. National tribal laws
   3. Jurisdictional issues
   4. Indian gaming

HIS 124 - History and Culture of the Yaqui People

3 Credits, 3 Contact Hours
3 lecture periods 0 lab periods

Survey of the cultural heritage of the Yaqui people and the history of their struggles to protect Yaqui land and customs. Includes Yaqui origins, pre-Columbian Yaqui society, oral traditions and world view, early Spanish contacts, Catholic influences, economic development, rebellions, resistance and leadership, and policies regarding Native Americans. Also includes the deportation and enslavement of the Yaqui from the 17th to the 20th centuries by the Spanish and American governments and the deportation of the Yaqui by the United States in the 1880’s. Also examines acts of genocide and subjugation against the Yaqui in revolutionary Mexico, 20th century relocation and adaptation strategies of the Yaqui in the United States and the Yaqui culture of the 21st century.

Information: Same as AIS 124 .
Gen-Ed: Meets AGEC - HUM or SBS and C, G; Meets CTE - A&H or SBS and C, G.

1. Identify Yaqui Indian origin.
2. Develop and express the fundamental importance of oral, written, and customary traditions of the Yaqui people.
3. Acquire general facts regarding Yaqui Indian culture and history in order to be able to identify and discuss major Yaqui social, political, and cultural events.
4. Examine and describe the role Yaquis have had in the economic, social, and political development of Mexico and the United States.
5. Examine and discuss the development of Yaqui religious synergism and world view in order to explain Yaqui identity and future orientations.
6. Conduct research in American Indian Studies and careers in Yaqui and other Indian communities.

1. Yaqui Origins
2. Pre-Columbian Yaqui Society
3. Yaqui Oral Traditions and World View
4. Early Spanish Contacts
5. Catholic Influences
   1. Jesuit
   2. Franciscan
6. Economic Development
7. Yaqui Rebellions, Resistance, and Leadership
8. Policies Regarding Native Americans
   1. Spanish
   2. Mexican
9. Mexican President Porfirio Diaz and Deportation (1876-1911)
10. Genocide (1880-1927)
11. Yaquis in the Mexican Revolution (1910-1920)
12. Yaqui Relocation and Adaptation Strategies

1. Twenty-First Century Yaquis
   1. Religion
   2. Structure
   3. Politics
      1. Yaqui River
      2. Sonora
      3. Arizona
      4. Beyond

1. Research Studies
   1. Yaqui
   2. Other Indian communities

HIS 130 - History and Cultures of the Southwest Borderlands

1. Identify the main social, economic, political, cultural and intellectual patterns of the Spanish colonial period in the southwest borderlands.
2. Discuss borderland population movements and interactions in the 19^th century.
3. Discuss how World War I and World War II changed the experience of the southwest border populations.
4. Describe the influence of economic trends, globalization and the communication revolution on the modern southwest border populations. 

1. Intensive Writing and Critical Inquiry.
   1. Producing written discourse in more than one assignment through papers, reports, quizzes, tests, etc., which includes a minimum word standard of 3000 words.
   2. Written assignments emphasize critical inquiry, which includes the gathering, interpreting, and evaluating of evidence.
   3. Includes a formal out of class paper of at least 1,500 words which requires critical inquiry and where the writer develops and supports a main idea.  
   4. Explicit writing instruction with timely feedback to help students improve their writing and critical inquiry skills is part of the course’s content.
   5. The evaluation of written assignments must include the overall quality of written work and critical inquiry, as measured by a rubric.
   6. At least 50% of the student’s grade must be based on the written work and critical inquiry assignments.
2. 15^th Century to 18th Century.
   1. Native cultures in the southwest borderlands at the time of European Contact.
   2. Explorations, conquests and settlement patterns in northern New Spain.
   3. Society and politics of the southwest borderlands frontier in Bourbon New Spain.
   4. Earliest contacts of New Spain/Mexico and the United States.
   5. Mexico and the War of Independence in the Northern Territories.
3. 19^th Century.
   1. Texas.
   2. United Sates and its “Manifest Destiny”: War with Mexico, 1846-48
   3. Treaty of Guadalupe Hidalgo.
   4. Statehood for southwest territories.
4. 20th Century.
   1. World War I.
   2. Great Depression.
   3. World War II.
   4. Cold War – Korea and Vietnam.
   5. Civil Rights Movement.
   6. Activism.
   7. Population Movements.
5. 21^st Century.
   1. War generations demand equal rights: voting, jobs, unions, education.
   2. Chicano(a) movement.
   3. Economic Globalization.
   4. Communications Revolution.
   5. Population Movements.

HIS 141 - History of the United States I [SUN# HIS 1131]

1. Discuss the evolution of American society and institutions from Pre-Columbian to Colonial times.
2. Discuss the shaping and establishing of American political institutions.
3. Evaluate the rise of American federal power and “Manifest Destiny”.
4. Analyze the North/South dichotomy and the Civil War.

1. Colonial America
   1. The geography of North America
   2. The Spanish Century, 1492-1607
   3. France in America, 1608-1763
   4. The English arrive
      1. Puritan Times – the work ethic and education
      2. The South – slavery and racism begin
   5. The coming of the revolution
      1. The conflict with the Mother Country
      2. The Revolutionary War
2. The Formative Years, 1776-1815
   1. Setting up a new government
      1. The confederated government and its problems
      2. The constitution
         1. Writing the document
         2. Main features
         3. Ratification and elections
   2. The Federalist Era – the Washington administration
      1. Setting up the new government
      2. The two party system
   3. The Adams presidency
   4. The Virginia dynasty
      1. The Jefferson administration
         1. Political developments
         2. The Louisiana Purchase
      2. Madison and Monroe
         1. The War of 1812 and its importance
         2. The era of good feeling
3. The Early National Period, 1815-1850
   1. The Age of Jackson
      1. Jacksonian democracy
      2. Indian removal
   2. Texas
   3. California
   4. The war with Mexico
4. The Coming of the Civil War and its Aftermath
   1. Slavery in the South
      1. The Cotton Kingdom
      2. The life of the slave
   2. The anti-slavery movement
   3. The 1850’s
   4. The Civil War
   5. Restoring a nation – Reconstruction

HIS 141HC - History of the United States I: Honors

1. Discuss the evolution of American society and institutions from Pre-Columbian to Colonial times.
2. Discuss the shaping and establishing of American political institutions.
3. Evaluate the rise of American federal power and “Manifest Destiny”.
4. Analyze the North/South dichotomy and the Civil War.

1. Colonial America
   1. The geography of North America
   2. The Spanish Century, 1492-1607
   3. France in America, 1608-1763
   4. The English arrive
      1. Puritan Times – the work ethic and education
      2. The South – slavery and racism begin
   5. The coming of the revolution
      1. The conflict with the Mother Country
      2. The Revolutionary War
2. The Formative Years, 1776-1815
   1. Setting up a new government
      1. The confederated government and its problems
      2. The constitution
         1. Writing the document
         2. Main features
         3. Ratification and elections
   2. The Federalist Era – the Washington administration
      1. Setting up the new government
      2. The two party system
   3. The Adams presidency
   4. The Virginia dynasty
      1. The Jefferson administration
         1. Political developments
         2. The Louisiana Purchase
      2. Madison and Monroe
         1. The War of 1812 and its importance
         2. The era of good feeling
3. The Early National Period, 1815-1850
   1. The Age of Jackson
      1. Jacksonian democracy
      2. Indian removal
   2. Texas
   3. California
   4. The war with Mexico
4. The Coming of the Civil War and its Aftermath
   1. Slavery in the South
      1. The Cotton Kingdom
      2. The life of the slave
   2. The anti-slavery movement
   3. The 1850’s
   4. The Civil War
   5. Restoring a nation – Reconstruction

HIS 142 - History of the United States II [SUN# HIS 1132]

1. Discuss the American society from the Era of Reconstruction to the emergence of modern America.
2. Discuss the social and political movements of the 20^th century.
3. Explore the concept of America as a world power.

1. The Era of Reconstruction
   1. The nation at the end of the Civil War
   2. Presidential reconstruction
   3. Congressional reconstruction
   4. The South reacts
   5. The New South to 1900
2. The Emergence of Modern America
   1. The West, 1865-1900
      1. Railroads and farms
      2. Native Americans
   2. A New Economy
      1. Immigration
      2. Urbanization
      3. Industrialization
      4. Unionization
3. The Early 20th Century
   1. The Progressive Era
   2. Prohibition
   3. Women in American life
   4. The Roarin’ Twenties
      1. Technological changes
      2. The Ku Klux Klan
   5. The Great Depression
      1. The New Deal
      2. Social Security
4. America as a World Power
   1. The Great War
   2. Era between the wars
   3. The Second World War: from isolation to global war
   4. New Frontiers: Politics and change to the 1960’s
   5. Rebellion and reaction in the 1960’s and 1970’s
   6. Republican conservatism
   7. The New Millennium: Middle East unrest and cultural politics

HIS 147 - History of Arizona

1. Discuss the historical context and cultural heritage of the state and the general geographic area of the southwest.
2. Discuss the Spanish/Colonial conquest and subsequent United States conquest of the territory of Arizona.
3. Explore the political, economic, and ethnic issues of the territorial period.
4. Describe the process of attaining Statehood and Arizona’s role in the United States.

1. Pre-Columbian Period
   1. The geographical setting
   2. The ancient peoples
      1. Anasazi
      2. Mogollon-Mimbres
      3. Sinagua
      4. Hohokam
   3. Native tribes at the time of the Spanish Entrada
   4. The Spanish Century
      1. Early explorations
      2. The mission system
2. Arizona in Transition/the Spanish Era
   1. Changes in Spanish control
   2. Independence
   3. The Mexican interlude
      1. The new state of the west
      2. The war with Mexico
      3. Treaty of Guadalupe-Hidalgo and its effect
3. The Territorial Period
   1. The 1850s
      1. Mining
      2. Transportation
      3. The Gadsden Purchase
      4. Politics
   2. The Civil War
      1. Military aspects
      2. Arizona becomes a territory
   3. Indian Wars
      1. The Navajo
      2. The Apaches
         1. Cochise
         2. Geronimo
   4. Economics
      1. Mining
      2. Railroads
   5. Politics
      1. Territorial carpetbaggers
      2. The movement to statehood
4. Statehood and Beyond
   1. Early leaders–the reign of G.W.P. Hunt
   2. The fight for water
   3. World War II
   4. The Modern Age

HIS 148 - History of Indians of North America

3 Credits, 3 Contact Hours
3 lecture periods 0 lab periods

History of the cultural development of Native Americans of North America and the interrelations of cultures. Includes Native American origins, early economic and social development, Europeans, eras in Native American history, modern leadership, and research studies.

Prerequisite(s): WRT 101 , WRT 101HC , WRT 101S , or WRT 101SE  

 
Information: Same as AIS 148 /ANT 148 . Students will have writing assignments that require college-level skills, and writing quality will be graded.
Gen-Ed: Meets AGEC - HUM or SBS and I, C, G; Meets CTE - A&H or SBS and C, G.

1. Identify Native American and non-native thoughts and notions about the origins of American Indians of North America.
2. Describe the importance of oral tradition to Native American peoples and apply it to contemporary circumstances.
3. Identify major social, political, and cultural events in North American history and group them into patterns and eras.
4. Discuss the significance of certain policies and acculturation processes that affect North American Indian custom and culture.
5. Analyze and interpret historical source material.
6. Conduct research in American Indian Studies and apply it to Indian communities.
7. Students will achieve the outcomes listed above through the completion of critical inquiry and writing assignments that will satisfy the requirements of the Intensive Writing and Critical Inquiry designation (I CTE-SBS)

A.    Producing written discourse in more than one assignment through papers, reports, quizzes, tests, etc., which includes a minimum word standard of 3000 words.

B.    Written assignments emphasize critical inquiry which includes the gathering, interpreting, and evaluating of evidence.

C.    Includes a formal out of class paper of at least 1,500 words which requires critical inquiry and where the writer develops and supports a main idea.  

D.    Explicit writing instruction with timely feedback to help students improve their writing and critical inquiry skills is part of the course’s content.

E.    The evaluation of written assignments must include the overall quality of written work and critical inquiry, as measured by a rubric.

F.    At least 50% of the student’s grade must be based on the written work and critical inquiry assignments.

II.   Native American Origins

III.  Economic and Social Development Including Leadership Roles

IV.  Europeans

A. First contact

B. Reactions

V.  Eras in Native American History

A. International sovereign to sovereign relations (1492-1830)

B. Indian removal and forced migrations (1830-1890)

C. The Reservation Period (1830-1890)

D. The Extermination Period (1637-present)

E. Forced assimilation (1870-present)

F. Indian self-government (1934-present)

G. Termination Period (1953-1961)

H. Self-Determination Period (1961-present)

VI.  Modern Native American Leadership

A. Contemporary challenges

B. Problems

C. Concerns

VII. Research Studies

HIS 160 - Latin America Before Independence

3 Credits, 3 Contact Hours
3 lecture periods 0 lab periods

Survey of the history and people of Latin America from indigenous origins to Independence. Includes theory and geography, indigenous Latin America, European backgrounds, colonial economy and society, and resistance and movements for independence in Spanish America.

Prerequisite(s): WRT 101 , WRT 101HC , WRT 101S , or WRT 101SE  
Recommendation: Placement on Pima Community College assessment exam into REA 112 . If any recommended course is taken, see a financial aid or Veteran’s Affairs advisor to determine funding eligibility as appropriate.
Gen-Ed: Meets AGEC - HUM or SBS and I, C, G; Meets CTE - A&H or SBS and C, G.

1. Discuss the geography and peoples of Latin America within a historical and global context.
2. Analyze the major indigenous civilizations of Latin America, their contributions to world history, and fundamental importance to contemporary societies.
3. Describe the background, events, impact, and formations resulting from European invasions, conquests and colonialism, principally Spanish and Portuguese.
4. Discuss the complexities of race, ethnicity, and class in forming the people of Latin America and their socio-political relationships in the colonial period.
5. Examine the background to independence from indigenous struggles to Criollo nationalism.

1. Intensive Writing and Critical Inquiry
   1. Producing written discourse in more than one assignment through papers, reports, quizzes, tests, etc., which includes a minimum word standard of 3000 words.
   2. Written assignments emphasize critical inquiry which includes the gathering, interpreting, and evaluating of evidence.
   3. Includes a formal out of class paper of at least 1,500 words which requires critical inquiry and where the writer develops and supports a main idea.  
   4. Explicit writing instruction with timely feedback to help students improve their writing and critical inquiry skills is part of the course’s content.
   5. The evaluation of written assignments must include the overall quality of written work and critical inquiry, as measured by a rubric
   6. At least 50% of the student’s grade must be based on the written work and critical inquiry assignments.

II. Theory and Geography

1. Theoretical approaches
2. Geographic regions and features of Latin America
3. Indigenous Latin America
   1. Civilizations to 1492
   2. Mesoamerica and the Caribbean
   3. C. South America

III.    European Background

1. Spain in the Middle Ages
2. Catholic sovereigns:  Isabel and Fernando
3. Portugal
4. Europe in the early Modern Period

IV. Colonial Economy and Society

1. Explorations and conquests
2. Genocide and Indian resistances
3. Economic foundations of colonialism
4. Colonial social and administrative system under Spain
5. Colonial Brazil

V. Resistance and Movements for Independence in Spanish America

1. Bourbon reforms
2. Criollo culture, the enlightenment, and United States independence
3. Indigenous resistance and insurrections
4. Wars for independence

HIS 161 - Modern Latin America

1. Discuss the geography, politics, people, and culture of Latin American nations in the post-colonial context.
2. Examine the political, economic, and social institutions of the early Twentieth Century in Latin America.
3. Analyze US-Latin American relations including imperialism, communism, and gunboat diplomacy.
4. Analyze Twentieth Century guerrilla movements and the reaction of governments and military.
5. Discuss Latin America today including indigenous, political, economic, social events, and global issues.

1. Intensive Writing and Critical Inquiry
   1. Producing written discourse in more than one assignment through papers, reports, quizzes, tests, etc., which includes a minimum word standard of 3000 words.
   2. Written assignments emphasize critical inquiry which includes the gathering, interpreting, and evaluating of evidence.
   3. Includes a formal out of class paper of at least 1,500 words which requires critical inquiry and where the writer develops and supports a main idea.  
   4. Explicit writing instruction with timely feedback to help students improve their writing and critical inquiry skills is part of the course’s content.
   5. The evaluation of written assignments must include the overall quality of written work and critical inquiry, as measured by a rubric
   6. At least 50% of the student’s grade must be based on the written work and critical inquiry assignments.
2. Post-Colonial Consolidation
   1. Geography
   2. Early Nation Building
   3. Neocolonialism
   4. Society(ies) , cultural, and intellectual life
   5. Race and ethnicity
   6. Brazil
3. Early Twentieth Century
   1. Nationalism
   2. Rise of the military
   3. Modernization
   4. Economy
4. United States-Latin American Relations
   1. Monroe doctrine
   2. Imperialism
   3. Good neighbor
   4. Communism
   5. Gunboat diplomacy
   6. Retreat
5. Guerrilla Movements and Reaction
   1. Case studies of guerilla movements in Latin America
   2. Reaction of governments and military
   3. Dictatorships
   4. Human rights
6. Latin America Today
   1. Democracy
   2. Economics
   3. Globalization
   4. Social issues
   5. Indigenismo
   6. Arts and culture

HIS 170 - History & People Of Africa

3 Credits, 3 Contact Hours
3 lecture periods 0 lab periods

Survey of the political and cultural history of Africa from pre-historic settlements to the modern era. Includes the earliest people of Africa, internal development of African societies, impact of Islam, inclusion in the world economy, the age of European Expansion and the slave trade, European colonialism, the World Wars and the post-war period, the anti-colonial movements, and emerging modern Africa.

Information: Students will have writing assignments that require college-level skills, and writing quality will be graded.
Gen-Ed: Meets AGEC - SBS or HUM and G; Meets CTE - SBS or Arts/Humanities and G.

1. Discuss the historical development of the earliest people inhabiting the African continent.
2. Analyze the initial development of African societies.
3. Analyze the influence of Islam on large areas of the African continent.
4. Describe the role of Africa in the emerging world economy.
5. Discuss European expansion in Africa, including slavery and the displacement of African people.
6. Describe African responses to the World Wars and the post-war period.
7. Analyze anti-colonial movements and governments.
8. Discuss the role of Africa in world politics and economics in the 21^st century.
9. Engage in historical inquiry utilizing methods appropriate for the Discipline of History (e.g. source selection and evaluation, written historical analysis, qualitative and quantitative data collection, artifact analysis and interpretation, etc.

A. Geographic distribution of the population.

B.  Paleolithic and Neolithic sites.

II.  Internal Development of African Societies.

A. Egypt, Nubia and Kush.

B. Bantu Peoples.

C. Ashanti, Yoruba, and Ibo Peoples.

III. Impact of Islam.

A.  Overview of religion of Islam.

B.  Muslim conversion of parts of Africa.

IV. Africa in the Emerging World Economy.

A.  Internal trade systems.

B.  External trade systems.

V.  Africa in the Age of European Expansion.

A.  Rise of the European slave trade.

B.  Effects of increasing European contact and involvement.

C.  Displacements of African peoples.

D.  Abolition of global slavery.

E.  The scramble for Africa.

VI.  Africa in the World Wars.

A.   Global War.

B.   Post-war Africa.

C.   South Africa and apartheid.

VII. Anti-Colonial Movements.

A.  Western Africa.

B.  Revolutionary Movements.

C.  South Africa and the ANC.

VIII. Emerging Modern Africa.

A.  African nations in the global economy.

B.  Africa and world health issues.

C.  Africa in international politics.

     1.  Civil Wars.

     2.  International Wars.

     3.  Foreign alliances and alignments.

HIS 240 - Medieval History

1. Explain the decline of the Roman Empire and the rise of barbarian states in the West.
2. Describe the rise of Charlemagne and Carolingian civilization.
3. Describe the Viking, Hungarian, and Saracen invasions of the Middle Ages.
4. Describe the historical development of medieval villages, towns and cities.
5. Explain the role and characteristics of the Church in the Middle Ages.
6. Describe the Crusades and the impact of the Crusades on world history.
7. Discuss intellectual and artistic life during the Middle Ages.
8. Describe the Hundred Years’ War, and the advent of the Black Death.
9. Describe the end of the Middle Ages, and the rise of the Renaissance.

1. The decline of the Roman Empire
   1. Barbarian attack
   2. Fall of Rome in A.D. 410
   3. Survival of the Byzantine Empire in the east
   4. Rise of barbarian states in the West
   5. Spread of Christianity and the conversion of barbarian kings
2. Charlemagne and Carolingian civilization
   1. Frankish origins
   2. Clovis and the Merovingians
   3. The Carolingian Dynasty
3. Viking, Hungarian and Saracen invasions of the Middle Ages
4. Medieval villages, towns and cities
   1. Feudalism
   2. The manor system
   3. Serfdom
   4. The legal system and feudalism
5. The Church in the Middle Ages
   1. Church structure
   2. The papacy
   3. Religious orders
   4. The medieval religious experience
   5. Reform movements
6. The Crusades
   1. William the Conqueror’s Crusade in England 1066
   2. Crusades in the Middle East
   3. The Albigensian Crusade
   4. Crusades in Eastern Europe
   5. Crusader Orders
7. Intellectual and artistic life during the Middle Ages
   1. Intellectual life
      1. Medieval philosophy
      2. The rise of medieval universities
      3. Medieval literature
   2. Artistic life in the Middle Ages
      1. Art
      2. Architecture
      3. Music
8. The Hundred Years’ War and the Black Death
   1. Crecy
   2. Caffa and the origins of the Black Death
   3. Poitiers
   4. Agincourt
   5. Joan of Arc
9. The end of the Middle Ages, and the rise of the Renaissance in Europe
   1. Fall of Constantinople to the Ottoman Turks
   2. Italian origins of the Renaissance
      1. Florence
      2. Rome
      3. Venice

HIS 254 - History of Women in the United States: The 20th Century

1. Describe changes in social roles and opportunities for American women from the late 19^th century to the present.
2. Describe major issues for contemporary American women.
3. Identify and describe the role of American Women in social reform, women`s suffrage, gender and ethnic empowerment, temperance, family planning, and equal rights.
4. Discuss the evolving attitudes of society toward sexuality and the feminine.

1. Early Twentieth Century Gender, Race/Ethnicity, and Class Formation
   1. Progressivism
   2. Early organizations
   3. World War I
   4. Nineteenth Amendment
   5. Construction of a norm and its aftermath
   6. Women’s labor in and out of the home
   7. The educated woman
   8. Welfare state, sexual politics and suffrage
   9. Depression experiences
   10. Shifting conceptions of women’s roles in society and motherhood.
2. Women and War
   1. European and American women
   2. Rosie the Riveter
   3. The fifties
   4. Minority experiences
3. Civil Rights, Feminist, and other Social Movements
   1. Racial and ethnic activism
   2. Feminism
   3. Equal Rights Amendment
   4. Work and social change
   5. Abortion and Reproductive Rights
   6. Writing assignments
4. Feminisms: Changes Since 1970s
   1. Sexualities and body images
   2. Mass marketing and body image
   3. Diverse visions and a wider scope

HIS 274 - The Holocaust

1. Describe the history of hatred against the Jews and other ethnic, religious, and political groups of Europe, the origins of racism and anti-Semitism from antiquity to the 19^th century, and social, political, economic and cultural developments in the 20^th century that helped create a climate in which the Holocaust could occur.
2. Explain the rise of the Nazi Party, Hitler’s ascension to power, and the creation of the racial state – the Third Reich, during the prewar period (1933-1939).
3. Describe the processes which culminated in genocide during World War II, from the isolation of the victims to the “Final Solution,” and include reactions to the Holocaust by perpetrators, victims, rescuers, bystanders, and those who resisted (1939-1945).
4. Describe the aftermath of the Holocaust, including for example the death marches, the Nuremberg War Crimes Trials, the United Nations Genocide Convention, and the return or resettlement of the Jews (1945-).
5. Explain connections between the Holocaust and relevant events of the 1980’s, 1990’s, and the beginning of the 21^st century, including Holocaust denial and deniers, racism, the value of diversity, and the legacy of the Holocaust for the future.

HIS 280 - History of the World Wars

1. Describe the important developments of the late nineteenth century.
2. State the reasons for the outbreak of the Great War.
3. Examine the characteristics and battles of the two fronts.
4. Analyze the culture of the inter-war years.
5. Examine the facts of World War Two.
6. Describe the development of the post war world.

1. Prelude to War
   1. Nationalism in practice and theory
      1. Creation of the Italian Nation
      2. Creation of the German Nation
      3. Nationalist political theorists
   2. European Imperialist Expansion
      1. Social Darwinism
      2. Industrialization
   3. Establishment of the European Alliance System
   4. Political tensions in the Balkans
2. Outbreak of the Great War
   1. National preparedness and command for war
   2. Politics of war declarations
   3. Mobilization and new warfare technology
   4. Failure of the Schlieffen Plan
3. War of Two Fronts
   1. Characteristics and battles of the Eastern Front
   2. Characteristics and battles of the Western Front
   3. National expectations and realities of the war
      1. Military leadership and strategy
      2. Casualty rates and medical treatment
      3. Home front and political leadership
   4. Role of women in war and at home
   5. Russian revolution
   6. End of the war
      1. Factors leading to German defeat
      2. Treaty of Versailles
      3. League of Nations
4. Inter-War Years
   1. Post war culture
      1. Literature and art
      2. Women’s suffrage
      3. Political change in European governments
   2. Rise of Fascism and Totalitarianism
   3. Economic Depression
   4. Rearmament
   5. New political alliances
      1. Pact of Steel
      2. Non-Aggression Pact
5. World War Two
   1. Policy of Appeasement
      1. Sudetenland
      2. Anschluss
   2. Wehrmacht and Blitzkrieg
   3. Japan and the Pacific Theatre
      1. Japanese imperialism
      2. Attack on Pearl Harbor
   4. Operation Barbarossa
   5. Military strategies, technological developments, and atomic weaponry
   6. Home Front and civilian populations
      1. Changing gender roles
      2. Political and social efforts of desegregation
   7. European Theatre
      1. Operation Torch
      2. D-Day invasion
      3. Battle of the Bulge
      4. VE Day
   8. Pacific Theatre
      1. Battle of Midway
      2. Battles of Iwo Jima and Okinawa
      3. Hiroshima and Nagasaki
      4. VJ Day
6. Post War World
   1. Nuremberg Trials
   2. Marshall Plan
   3. Establishment of North Atlantic Treaty Organization (NATO) and the Warsaw Pact
   4. Cold War

HIS 296 - Independent Study in History

1. Identify a topic of interest and significance in an acceptable field of historical study.
2. Organize the topic in a plan of research.
3. Gather, analyze, and interpret data in the topic area.
4. Present findings in a scholarly format determined by student and instructor

1. Topic Identification

 A.  Define the scope
 B.  Significance in history

1. Research Plan
    A.  Library collection
    B.  Participant observation
    C.  Oral data
    D.  Internet and computer database reviews
    E.  Other data collection
2. Data Gathering
    A.  Analyze data
    B.  Interpret data
3. Presentation Findings
    A.  Research paper
    B.  Annotated bibliography
    C.  Other format determined by student and instructor

HON 101 - Honors Colloquium

1. Engage in critical, constructive reflection and debate on issues in the arts, humanities, sciences, social sciences, business, technology, and/or math.
2. Locate, analyze, evaluate, and document information from a variety of credible sources.
3. Create scholarly essays and presentations, both individually and collaboratively, revising arguments to address a new perspectives and questions that emerge in the colloquium.
4. Reflect critically on how evidence is recognized and knowledge is generated in scholarly communities.

1. Discussion of Issues
   1. Instructor and students discuss and debate a range of topics, practicing critical thinking and utilizing best practices in argumentation. 
   2. Instructor and students explore issues related to credibility, evidence, and the production of knowledge.
2. Research Practices
   1. Introduction to scholarly research methods, documentation, argumentation, writing, and oral presentation as an integral part of student reflection and discussion.
   2. Students collaborate, in consultation with instructor(s), to select, research, and argue questions in the arts, humanities, sciences, social sciences, business, technology, and/or math.
   3. Students refine their practice of scholarly research methods, documentation, argumentation, writing, and presentations, including their ability to analyze, evaluate, and present evidence in relation to a variety of academic audiences.
3. Problem-Solving Oriented Research Projects
   1. Student create high-quality, problem-solving oriented research projects, working with class colleagues in a creative, open-ended processes of production and revision.  Topics may be from the arts, humanities, sciences, social sciences, business, technology, and/or math.  Projects should include some form of presentation.

HON 210 - College Honors Advisory Council

1. Engage in service learning.
2. Apply principles of good communication to collaborate.
3. Demonstrate leadership skills.
4. Produce an end-of-semester report.

1. Actively Participate in Monthly Meetings of the College Honors Advisory Council Meetings (CHAC)
   1. Collaborate with administrators, faculty, and students on CHAC to make decisions about the Honors Program
   2. Actively participate in the processes that are necessary to implement the decisions, including:
      1. Doing research
      2. Coordinating with other organizations within Pima or in the community
      3. Following through on commitments
2. Actively Participate in Meetings of the Honors Club
   1. Collaborate with students in Honors Club to make decisions about service, leadership, and social activities.
   2. Actively participate in the processes that are necessary to implement the decisions, including:
      1. Doing research
      2. Coordinating with other organizations within Pima or in the community
      3. Following through on commitments
3. Actively participate in Honors Program, Honors Club, PTK, and/or campus engagement activities.
4. Take on leadership roles and responsibilities in the Honors Program, Honors Club, PTK, and/or local campuses, including reporting to HON 101 classes about all Honors activities and opportunities.

HON 244 - Honors Field Excursions

1. Discuss issues and ideas related to the cultures, academic fields, and/or disciplines they are studying via the excursion. 
2. Gain direct experience in real world settings.
3. Develop academic skills and/or professional skills relevant to the cultures, academic fields, and/or disciplines they are studying via the excursion.

1. Select Excursion(s)
2. Issues and Ideas Related to Excursion(s)
   1. Cultures/Subcultures
   2. Academic Fields/Disciplines related to their studies
3. Real World Experiences
4. Academic Skills/Professional Skills
   1. Cultures
   2. Related to studies

HON 296 - Honors Independent Study Project

HRM 100 - Introduction to the Hospitality Industry

1. Use Oral and written communication skills in a team environment understanding reports for the hospitality industry.
2. Describe the importance and scope of skilled, friendly customer service in the hospitality industry.
3. Use strategic management skills in a team setting to problem solve for hospitality-specific situations.
4. Apply appropriate learning and behavior management strategies for educational and career goal attainment.
5. Use strategies and resources to foster career development planning and occupational success.

1. Discuss major tourism markets, attractions, and spending statistics.
2. Identify the advantages and disadvantages of a career in hospitality.
3. Summarize and discuss the major pitfalls of launching a new restaurant, as well as practices that promote success.
4. Describe menu categories and summarize the importance of menu design and pricing.
5. Describe the unique characteristics of different types of hotels and discuss differences in operations, employees, and customers.
6. Discuss compliance with the Americans with Disabilities Act in hotel operations.  
7. Discuss the organization of clubs and compare types of clubs.
8. Describe the meetings industry and the types of meetings typically held in lodging facilities.
9. Trace the development of management theories, and describe the classical school and the behavioral school of management.
10. Explain current labor trends and discuss methods to motivate employees.  
11. Distinguish marketing from selling and describe the unique challenges of service marketing.
12. Summarize the advantages of advertising, the role of advertising for hospitality businesses, and social concerns about advertising.
13. Discuss the role of management companies and summarize the major terms and provisions typically addressed in hotel management contracts.
14. Compare the success rate of franchises versus other private businesses, state common reasons why individuals buy a franchise, and outline the advantages and disadvantages of owning a franchise.
15. Define ethics and give examples of ethical practices in the hospitality industry.

1. Travel and Tourism Industry
   1. Travel and tourism markets
   2. Interrelationships within the travel and tourism industry
   3. Reasons for travel and tourism
   4. Social impact of travel
2. Career Exploration in the Hospitality Industry
   1. Careers in the hospitality industry
   2. Key food, beverage, and lodging management positions
   3. Job search
3. Foodservice
   1. Foodservice industry segments
   2. Starting a restaurant
   3. Menu design and pricing
4. Restaurant Structure
   1. Managing for success
   2. Financial and operational controls
5. Hotels
   1. Hotel guests
   2. Types of hotels
   3. Cruise ships
   4. Developing and planning new hotels
6. Hotel Structure
   1. Hotel operations
   2. Revenue
   3. Cost centers
   4. Control systems
   5. Compliance with the Americans with Disabilities Act
7. Club Structure and Operation
   1. History of clubs as hospitality establishments
   2. Types of clubs
   3. Ownership and operation of clubs  
   4. Structure of clubs
8. Introduction to the Meeting Industry
   1. Size of the meeting industry
   2. Role of civic and government organizations
   3. Meeting locations
   4. Meeting planning process
   5. Meeting industry careers
9. Understanding Management and Leadership
   1. Evolution of management theories: classical and behavioral
   2. Current hospitality management practices
   3. Importance of leadership
   4. Significance of the manager position
10. Managing Human Resources
    1. Labor trends
    2. Human resource programs
11. Marketing and Selling in the Hospitality Industry
    1. Marketing concepts
    2. Developing a marketing plan
    3. Sales management and personal selling
    4. Sales calls/selling through travel agents
12. Managing Marketing Communications
    1. Advertising
    2. Media selection
    3. Public relations
    4. Publicity
13. Management Companies
    1. Purpose of management companies
    2. Evolution of management companies
    3. Management contracts
14. Franchising
    1. What is a franchise?
    2. Origin and history of franchising
    3. Operation of franchises
    4. Owning a franchise
    5. Future of franchising
15. Ethics in Hospitality Management
    1. Definition of ethics
    2. Social implications and considerations in ethical decision making

HRM 101 - Front Office Procedures

1. Identify special characteristics of the Lodging industry.
2. Create a marketing plan for individual guests and group business identified by the various market segments that make up the Lodging industry.
3. Use the CRS, Central Reservation System, and the GDS, Global Distribution System to forecast future business and analyze room rate structures within Revenue Management.

1. Describe hotels according to industry classification and standards.
2. Describe hotel structure and operation.
3. Discuss front office systems, forms, organization, equipment, and telecommunications related to the guest cycle.
4. Explain types of reservations and methods for taking and maintaining reservations.
5. Explain the activities that take place during the registration process.
6. Identify types of communication required at the front desk.
7. Describe the accounting functions that relate to the front desk.
8. Describe the check out and settlement process at the front desk.
9. Perform night audit functions.
10. Describe management functions related to forecasting, budgeting, and evaluating front desk operations.
11. Describe the elements of revenue management related to the front desk.
12. Discuss methods of recruiting, selecting, hiring, training, scheduling, and motivating personnel.

1. Classification of Hotels
   1. Size
   2. Target markets
   3. Levels of service
   4. Ownership and affiliation
   5. Types of guests
2. Hotel Structure
   1. Strategic planning
   2. Classifying functional areas and divisions
   3. Organizational charts
   4. Front office organization
3. Front Office Operations
   1. Guest cycle
   2. Systems
   3. Forms
   4. Design
   5. Equipment
   6. Telecommunications
4. Reservations
   1. Sales
   2. Reservation types and inquiries
   3. Reservation availability
   4. Group reservations
   5. Reservation records
   6. Reservation maintenance
   7. Reservation reports
   8. Legal implications
5. Registration
   1. Pre-registration activities
   2. Registration record
   3. Room and rate assignment
   4. Method of payment
   5. Rooming the guest
   6. Selling the guest room
6. Front Office Responsibilities
   1. Communications
   2. Inter-departmental communications
   3. Guest services
   4. Guest relations
   5. Security functions
7. Front Office Accounting
   1. Accounting fundamentals
   2. Creation and maintenance of accounts
   3. Tracking transactions
   4. Internal control
8. Check Out and Settlement
   1. Departure procedures
   2. Options
   3. Prepaid account balances and collections
   4. Records
9. Night Audit
   1. Functions
   2. Operating modes
   3. Process
   4. Verifying the night audit
10. Planning and Evaluating Operations
    1. Management functions
    2. Establishing room rates
    3. Forecasting room availability
    4. Budgeting for operations
    5. Evaluating front office operations
11. Revenue Management
    1. Measuring yield
    2. Elements of revenue management
    3. Uses of revenue management
    4. Computer software
12. Managing Human Resources
    1. Recruiting
    2. Selecting
    3. Hiring
    4. Training
    5. Staff scheduling
    6. Staff motivation

HRM 104 - Hotel Food and Beverage Management

1. Use financial management knowledge to evaluate the profitability of different business decisions including but not limited to cost control, volume, purchasing, facilities management, and personnel management.
2. Demonstrate understanding of reports for the hospitality industry specifically related to Hotel Food & Beverage management practices.
3. Use technological tools to create information in hotel food and beverage structures and functions.

1. Describe significant historic events associated with the evolution of volume food management.

1. Explain food production facility operations, staffing, sales analysis, and cost controls.
2. Define the responsibilities of personnel management including planning, hiring, training, evaluating, discipline, and leadership.
3. Discuss factors that influence the physical plant and equipment selection relative to food preparation, storage and work.
4. Describe the market cycle and the processes of ordering, receiving, storing, issuing, and inventory control.
5. Discuss beverage management service, such as beverage control systems, cash control, purchasing, receiving, storing, serving, and classification of alcoholic beverages.
6. Explain the importance of high standards of quality as a basis for success in the competitive, changing food service business.
7. Explain the essential procedural steps necessary in major food preparation and delivery of food to guests.
8. Explain sanitation issues, including the importance of safety, common sanitation problems, and methods of prevention.
9. Discuss significant liabilities in restaurant and food service operation.
10. Explain factors in menu planning, such as pricing, layout, and history.
11. State the procedures for preparation of salads, soups, meat, poultry, fish, bakery products, and dairy products.

1. Volume Food Management History
   1. Multiplicity of functions
   2. Past
   3. Present
   4. Future
2. Food Production Management Structures and Functions
   1. Food production facility
   2. Food service operations
   3. Supervisory tools of staffing
   4. Sales analysis
   5. Cost controls
3. Personnel Management
   1. Leadership styles
   2. Planning
   3. Hiring
   4. Training
   5. Evaluating
   6. Discipline
   7. Cultural Diversity
4. Facilities, Tools, and Equipment
   1. Physical plant
   2. Equipment selection
   3. Food preparation areas
   4. Storing
   5. Work flow considerations
5. Purchasing and Storage
   1. Market system
   2. Product specification
   3. Ordering
   4. Receiving
   5. Storing
   6. Issuing
   7. Inventory control
6. Beverage Management and Service
   1. Beverage classification
   2. Beverage control/legal liability
   3. Service
   4. Purchasing
   5. Receiving
   6. Storing
   7. Issuing
   8. Cash control
   9. Merchandising
7. Controlling Costs/Quality Assurance
   1. Product standards
   2. Service standards
   3. Competition
   4. Mark changes
8. Food Preparation Techniques
   1. Essential procedural steps in the delivery system
   2. Food preparation methods
   3. Terminology
9. Sanitation
   1. Safety consciousness
   2. Common problems
   3. Prevention
   4. Waste disposal and control
10. Liability Issues
    1. Restaurant
    2. Beverage
    3. Service
11. Menus and Recipes
    1. Planning
    2. Pricing
    3. Layout
    4. History
12. Food Products
    1. Salads
    2. Soups and sauces
    3. Meat, poultry, and fish
    4. Bakery products
    5. Dairy products

HRM 110 - Food Service Systems Management

1. Classify food service systems in the food service industry.
2. Identify the critical aspects of management control, including quality control, cost control, staffing, purchasing, internal controls, and accounting systems.
3. Describe professional management including preparation and analysis of financial statements in food service operations and its importance.
4. Demonstrate the principles of menu planning and design as well as marketing practices in food service and develop a marketing plan.

1. Describe the components of systematic food service management and how they work together for successful food service management.
2. Demonstrate preparation and analysis of financial statements in food service.
3. Describe human resources operations in the food service industry, including staffing, recruitment and election, orientation, scheduling, motivation, and training and development.
4. Explain marketing practices in food service and develop a marketing plan.
5. Explain the importance of customer service.
6. Describe the categories, maintenance, and sanitation of kitchen equipment in restaurant operations.

1. Foodservice Systems
   1. History
   2. Types of foodservice operations
   3. Utility and level of service
   4. Profitability
2. Management and Leadership Principles
   1. Management process
   2. Management skills
   3. Management functions
   4. Organizational structure
   5. Decision making
   6. Communication
   7. Leadership and Organizational Change
      1. Motivation and work
      2. Performance
3. Foodservice Management
   1. Role of management
   2. Components of foodservice management
   3. Integration of management operations
4. Management Controls                 
   1. Purchasing
      1. Ordering
      2. Receiving
      3. Storage
      4. Inventory control
      5. Preparation and portion control
      6. Beverage control
   2. Labor
      1. Labor costs
      2. Staffing and scheduling
      3. Factors that influence labor costs
   3. Sanitation
      1. Sanitation practices
      2. Safety
      3. Risks
      4. Quality assurance.
   4. Food Cost Accounting
      1. Food cost accounting function
      2. Cost of food
      3. Food cost percentage
      4. Standard food cost and application
   5. Budgets
      1. Budget controls
      2. Advantages/disadvantages of budgets
      3. Budget preparation
      4. Break even calculations
   6. Internal Controls
      1. Security
      2. Theft
      3. Cash control
      4. Key and lock control
      5. Guest check control
5. Financial Systems in Foodservice
   1. Description of financial statements
   2. Analyzing financial statements
   3. Analyzing sales
   4. Analyzing expenses
6. Human Resources in Food Service
   1. Job and task analysis
   2. Civil rights laws
   3. Recruiting, interviewing, selecting
   4. Employment testing
   5. Employee training and development
      1. Training considerations
      2. Orientation
      3. Professional training and development
      4. Major theories in motivation and learning
      5. Organizing people
7. Menu Development
   1. Type
   2. Menu planning
   3. Analysis
   4. Layout
   5. Designs
8. VIII..        Marketing
   1. Customer considerations
   2. Environment and social factors
   3. Economic and political factors
   4. Marketing plan
9. Service and Customer Relations
   1. Service encounter
   2. Food service viewpoint v. customer viewpoint
10. Equipment in the Kitchen
    1. Categories
    2. Specialty cooking equipment
    3. Kitchen maintenance
    4. Sanitation considerations

HRM 120 - Meetings and Convention Management

1. Describe the different facets of the event and meeting industry including seminars, conventions, conferences, expositions, trade-shows, and special events.   
2. Demonstrate the process of planning, selecting, and scheduling activities, organizing volunteers and staff, and promoting an event; including the organization of a budget, and the financial management for an event.  

1. Evaluate and select a meeting/convention site.
2. Describe the role of the convention and visitors bureau in the planning process.
3. Negotiate expense items for a meeting/convention.
4. Describe the components of contracts and lease agreements.
5. Discuss the program planning process.
6. Prepare an accurate event budget and manage fiscal operations.
7. Describe liability and insurance needed for a meeting/convention.
8. Determine housing needs and the role of the housing bureau for a convention.
9. Conduct a needs analysis for a meeting/convention.
10. Describe the food and beverage arrangements for a meeting/convention.
11. Describe the transportation needs for a meeting/convention.
12. Describe the audiovisual equipment needs for a meeting/convention.
13. Describe the components necessary in organizing an exhibition.

1. Site Selection
   1. Meeting objectives
   2. Format
   3. Requirements
   4. General area and type of facility
   5. Site review and evaluation
2. The Convention and Visitors Bureau
   1. Function
   2. Structure
   3. Solicitation
   4. Site review
   5. Services
3. The Art of Negotiation
   1. Negotiating bedroom rates
   2. Complimentary bedrooms and special staff/speaker rates
   3. Hotel amenities
   4. Meeting room and exhibit space rental
   5. Equipment and services
   6. Negotiation psychology
4. Confirmation Letters, Contracts, and Lease Agreements
   1. The confirmation letter
   2. Contracts and lease agreements
   3. Events held outside of the continental United States
   4. Legal review
   5. Signatures
   6. Agreements submitted by suppliers of equipment and service
5. Program Planning
   1. Timelines
   2. Human resources
   3. Tools
   4. Developing the program
   5. Educational formats
   6. Contributed abstracts
   7. Continuing education courses
   8. Program resources
   9.       Communicating with speakers
6. Budgeting and Financial Management
   1. Establishing budgetary philosophies
   2. Developing the expense budget
   3. Developing the income budget
   4. Setting up a spreadsheet control
   5. Understanding basic accounting
   6. Financial statements
   7. Chart of accounts
   8. Cost and profit center controls
   9.       Manual v. automated bookkeeping
   10. Handling funds
   11. Checking invoices
   12. Complying with federal and state reporting
   13. Financial analysis
7. Liability and Convention/Meeting Insurance
   1. Planner’s professional liability
   2. Convention or meeting cancellation
   3. Host or liquor liability
   4. Additional coverage
   5. Information requirements
8. Housing
   1. Hotel reservation form        
   2. Rooming list
   3. Housing bureau
   4. In house housing operation
9. Meeting Facilities
   1. Operational goals
   2. Communications framework
   3. The planning stage
   4. Completing plans
   5. The scheduling process
10. Food and Beverage Arrangements
    1. Overall food and beverage consideration  
    2. Refreshment breaks
    3. Cocktail party or reception
    4. The main banquet
    5. Outside events
    6. Determining costs
    7. Guarantees
11. Transportation
    1. Air transportation
    2. Remote locations
    3. Ground transportation
    4. Shuttle service to and from meetings
    5. Local tours
    6. Pre- and post-meeting tours
12. Audio/Visual Equipment
    1. Projection equipment
    2. Sound
    3. Specialty A/V systems
    4. Meeting rooms and A/V
    5. Staging with audio-visuals
    6. A/V contractors and costs
    7. Working with speakers
13. Exhibitions
    1. Facility review
    2. Types of exhibits
    3. Budgeting
    4. The exhibition service contractor
    5. Floor plan development
    6. Marketing
    7. The exhibit prospectus
    8. Rules and regulations
    9.       Exclusive supplier arrangements
    10. The contract
    11. Assignment of space
    12. Space confirmation
    13. Exhibitor registration
    14. Exhibitor housing
    15. Exhibitor’s service kit
    16. Exhibition decorations
    17. An exhibits advisory committee
    18. On site logistics
    19. Exhibitor survey

HRM 140 - Introduction to Bar and Beverage Management

3 Credits, 3 Contact Hours
3 lecture periods 0 lab periods

Introduction to the fundamental areas of beverage operations. Includes planning of the bar, bar staffing and training, legal regulations, standardized recipes, drink costing and pricing, and beverage production methods and mixology. Also includes product identification; purchasing, receiving, storing and issuing beverages; service of spirits, wine and beer products; marketing and menu development; and cost controls of a beverage operation.

Prerequisite(s): HRM 100  
Recommendation: Students should be at least 21 years of age.
  

1. Explain the fundamentals of mixing cocktails and the importance of standard recipes and standard    measurements.
2. Successfully calculate pour costs using a beverage recipe and calculate beverage pricing using various percentage cost formulas.
3. Identify the primary legal concerns and various employment laws that influence internal operations with regard to alcohol service, and describe the nature and growth of third-party liability laws and the effect of these laws on bar and beverage operators.
4. Define the appropriate classifications of alcoholic beverages, differentiating between distillation and fermentation as well as basic wine classifications.

1. Explain the changing drinking patterns of the U.S. public.
2. Explain the “people skills” required of a bartender, the functions performed by an effective       bartender, and how an effective bartender can increase sales without necessarily pouring more      drinks.
3. Understand the importance of the guest profile in bar and beverage marketing, and describe the variables that affect a guest profile.
4. Ascertain and define aesthetic and functional considerations to space allocation in bar and beverage operations.
5. Identify and discuss the three primary legal concerns with regard to alcohol service, and describe the nature and growth of third-party liability laws and the effect of these laws on bar and beverage operators today.
6. Apply techniques of server intervention and monitoring alcohol consumption.
7. Discuss the various standards that should be established to enhance product control, and explain how to determine product cost and ensure sales accountability.
8. Understand the basics of mixing cocktails and the importance of standard recipes and standard

measurements.

9. Explain and calculate pour costs using a beverage recipe.

10. Calculate beverage pricing using various percentage cost formulas.

11. Describe criteria that should and should not be used during the employee selection process.

12. Discuss the prevalence of internal theft and how to develop policies and procedures to control theft.

13. Describe considerations affecting the choice of purveyors, explain the role of purchasing controls in an overall control system, and identify general practices of good storeroom management.

14. Identify various employment laws that influence internal operations, and describe the general nature of state licenses and permits as well as the basic provisions of the Federal Alcohol Administration Act of 1935.

15. Define the three specific classifications of alcoholic beverages and differentiate between distillation and fermentation.

16. Understand the importance of wine knowledge to bar and beverage managers, and briefly describe the basic wine classifications.

1. History of the Beverage Industry
   1. The earliest wines
   2. Wine and religion
   3. A brief history of beer
   4. Distilled spirits in brief
   5. Alcohol and health in history
   6. The Tavern: pleasures and politics
   7. Prohibition and its effects
   8. Today’s beverage-service industry
2. The Role of the Customer in a Bar-Service Operation
   1. Human physiology of alcohol
   2. Targeting your clientele
3. The Planning the Bar
   1. Planning and research
   2. Location and market feasibility
   3. Atmosphere and décor
   4. Décor requirements
   5. Layout and design
   6. The Bar itself
   7. Working with a designer or consultant
4. Bar and Beverage Equipment 
   1. Under-bar and back-bar equipment
   2. Refrigeration needs
   3. Bar tools and small equipment
   4. Glassware
   5. Cash registers
   6. General equipment guidelines
5. Alcoholic Beverage Production
   1. Sanitation 
   2. Liquor supplies 
   3. Mixes
   4. Garnishes and condiments
   5. Ice
   6. Service accessories
   7. Opening the cash register
   8. Behind-the-bar behavior
   9. Closing the bar
6. Spirits and Cordials
   1. Types of alcoholic beverages
   2. Selecting spirits for the bar 
   3. How spirits are made
   4. Brown goods: whiskey and scotch
   5. White goods: vodka, gin, rum, and tequila
   6. After-dinner drinks
   7. Liqueurs, cordials and more
7. Wine Fundamentals
   1. Creating a wine list
   2. Role of the server
   3. Serving wines
   4. Wine storage
   5. Wine-list follow-up
8. Beer       
   1. Brief history of beer 
   2. Beer-making basics 
   3. Types of beer 
   4. Selling beer 
   5. Storing beer 
   6. Serving beer  
9. Mixology and the Bartender
   1. Mixed drinks 
   2. Drink families
   3. Coffee drinks and hot libations
10. Staffing Concerns
    1. Staff positions 
    2. Hiring and scheduling 
    3. Training the staff
    4. Labor and employment laws 
    5. Compensation and benefits 
    6. Payroll taxes, benefits, and prerequisites
11. Promoting Responsible Drinking and Alcohol Awareness
    1. Alcohol’s impact on human health 
    2. Alcohol and nutrition 
    3. Alcoholism and other drinking problems
    4. Legal considerations
12. Legal Factors in Beverage Service
    1. Regulations: an overview
    2. Getting ready to open
    3. What, when, and to whom you may sell
    4. Regulations that affect purchasing
    5. Regulations that affect operations
13. Costing, Pricing, and Control 
    1. Bar costs 
    2. Standards
    3. Recipe standards
    4. Bar cost formula
    5. Beverage pricing
14. Purchasing, Receiving, Storing, and Issuing
    1. Planning the purchasing
    2. Placing the liquor order
    3. Receiving the liquor order
    4. Storage
    5. Issuing liquor
    6. Inventory
    7. Purchasing bar supplies
15. Controlling Internal Theft
    1. The control phase 
    2. Establishing product controls
    3. Establishing cash controls
    4. Technology at the bar

HRM 150 - Hospitality Property Management

1. Identify various concepts of property managements in hospitality establishments, including: methods to determine par stock and inventory control.
2. Describe departmental responsibilities in guest and asset protection.
3. Explain the risks associated with various issues in hospitality establishments, including but not limited to: slip, trip, fall, fire, water systems, power outages, air quality, food borne illness, and bed bugs; and the measures associated to reduce risks.
4. Compare legal principles of protecting guest property to industry policies and practices.

1. Compare legal principles of protecting guest property to industry policies and practices.
2. Discuss principles of how to enhance the security of guestrooms, guests, and employees.
3. Learn about the different risks associated with slip, trip, fall, fire, water systems, power outages, air quality, food-borne illness, and bed bugs; and the measures associated to reduce risks.
4. Discuss departmental responsibilities in guest and asset protection.
5. Discuss the purpose and process of a green certified hospitality operation including the impact of ecological and psycho-environment principles on hospitality operation design and layout.
6. Compare the selection and training of an executive housekeeper and a guest room attendant.
7. Describe methods to determine par stock and inventory control for linens, uniforms, guest loan items, equipment, cleaning products, in-room products.
8. Demonstrate how to inspect and clean a model guestroom while minimizing the potential for physical injury.
9. Discuss concepts of ceilings, walls, furniture, and fixtures.
10. Discuss concepts of beds, linens, and uniforms.
11. Discuss concepts of carpets and floors.
12. Discuss concepts of bathroom furnishings and fixtures.
13. Research a common industry issues or practice and apply theory to an opportunity for enhancement in guestrooms, lobbies, food outlets, and recreation outlets.

1. Inn Keeping Legal Principles
   1. Risk assessment
   2. Security requirements
   3. Major loss events
   4. Loss prevention
   5. Duty to protect guests and property
   6. Liability
2. Security of Guestrooms, Guests, and Employees
   1. Security programs
   2. Training
   3. Design
   4. Equipment
   5. Guestroom
   6. Guest and employee concerns
3. Inn Keeping Safety
   1. Fire prevention, flammability, and detection
   2. Water systems
   3. Power outages
   4. Air quality
   5. Health and bed bugs
   6. Horizontal Transportation
4. Departmental Responsibilities in Guest and Asset Protection
   1. Human resources and employee theft
   2. Rooms division and engineering
   3. Purchasing, receiving, food and beverage
   4. Recreation and casino gaming
   5. Conventions and expositions
   6. Nontraditional guests
5. Ecology
   1. Green Strategies
   2. Green Certification
   3. Conservation
   4. Energy Value
   5. Sanitation
   6. Chemicals
6. Housekeeping Organization, Employee Selection, and Training
   1. Housekeeping responsibilities and housekeeper strategies
   2. Recruitment
   3. Selection
   4. Orientation
   5. Training
   6. Motivation
7. Expenses, Inventory, and Par Stock Control
   1. Budgeting and controlling expenses
   2. Contract versus in-house cleaning
   3. Guest supplies and loan items
   4. Cleaning supplies and equipment
   5. Linens
   6. Uniforms
8. Guestroom and Public Areas
   1. On change cleaning
   2. Deep cleaning
   3. Threat cleaning
   4. Turndown service
   5. Technology and pure rooms
   6. Inspections
9. Ceilings, Walls, Furniture, and Fixtures
   1. Demand
   2. Supply, manufacturing, and installation
   3. Purchasing
   4. Care determination and maintenance
   5. Safety standards
   6. Technology and innovation
10. Beds, Linens, and Uniforms
    1. Demand
    2. Supply and manufacturing
    3. Purchasing
    4. Care determination and maintenance
    5. Safety standards
    6. Technology and innovation
11. Carpets and Floors
    1. Demand
    2. Supply, manufacturing, and installation standards
    3. Purchasing
    4. Care determination and maintenance
    5. Safety standards
    6. Technology and innovation
12. Bathroom Furnishings and Fixtures
    1. Demand
    2. Supply, manufacturing, installation, and handicap accessibility
    3. Purchasing
    4. Care determination and maintenance
    5. Safety standards
    6. Technology and innovation
13. Research
    1. Issue of practice identification
    2. Theory of application
    3. Results
    4. Conclusion
    5. Implications
    6. Limitations

HRM 199WK - Co-op Work: Hotel and Restaurant Management

1. Successfully complete 320-HR minimum work-based learning experience at an approved Hospitality site, utilizing the principles, knowledge and skills learned in the classroom and laboratory in real-life work-based learning (this may include any hospitality setting).

1. Apply the principles, knowledge, and skills learned in classroom and laboratory in real work situations.
2. Demonstrate improved skills, competence, and levels of accuracy in handling responsibility and work assignments.
3. Demonstrate skills in managing human relations: peers (children, customers, clients, etc.) and supervisors.
4. Deal responsibly with the world of work: reporting promptly and management of time, energy, and stress.
5. Demonstrate improved understanding of the career field.

1. Real Work Situations
   1. Principles
   2. Knowledge
   3. Skills
2. Handling Responsibility and Work Assignments
   1. Skills
   2. Competency
   3. Accuracy
3. Skills in Managing Human Relations
   1. Peers
   2. Supervisors
4. Work Responsibilities
   1. Punctuality
   2. Time Management
   3. Energy
   4. Stress
5. Understanding Career Field
   1. Corporate Culture
   2. Professionalism
   3. Ethics

HRM 210 - Managing Customer Service for the Hospitality Industry

1. Define customer service terminology, concepts, and principles.
2. Describe different types of customer service issues and solutions and the steps/actions required for improving a service system within the hospitality industry.
3. Explain the appropriate evaluation tools for hiring service professionals and assessing their natural talents.
4. Describe how various organizational elements work together to promote the successful delivery of customer service.

1. Identify the factors that are widening the gap between expected and actual or perceived service experiences, and how they are affecting the delivery of customer service.
2. Differentiate between emotional and informational responsiveness.
3. Describe the elements of an effective service professional philosophy.
4. Explain the strategies and tactics required for aligning customer expectations with service performance and for improving customer and employee retention and satisfaction.
5. Judge the effectiveness of a service system.

1. Introduction to Customer Service
   1. Definition
   2. History
   3. Culture and customer service
   4. American customer satisfaction
   5. Customer service behaviors
2. Service Professionals
   1. Customer responsiveness: Emotional and Informational
   2. Service professional philosophy
      1. Belief 1: Effective service professionals require emotional intelligence skills
      2. Belief 2: Systems do not foster relationships, people do
      3. Belief 3: Attracting, retaining, and motivating service professionals requires a positive and fun work environment
      4. Belief 4: Low employee turnover is possible and necessary for delivering reliable and quality customer service
      5. Belief 5: Emotional and financial investments in service professionals help a business maximize its return on investment
   3. Service Professionals speak out
   4. How to handle customer:
      1. Demands
      2. Expectations
      3. Emotions
      4. Behaviors
      5. Stress
   5. Stories and incidents with customers
   6. Proper training of service professionals
3. Manage Service Expectations and Experiences
   1. Reliability
      1. If a response is promised, it must happen according to the specifications directly or indirectly communicated to the customer
      2. Service guarantee should be specific and void of puffery
   2. Responsiveness
      1. Empower service professionals to perform tasks and make decisions
      2. Provide customers with specific times for service accomplishments
      3. Establish service standards for routine and recurring tasks
      4. Educate customers on the best methods of accessing service information or handling service requests
   3. Assurance
      1. Always tell customers the truth
      2. Carefully change business rules
      3. Be a good corporate citizen
      4. Establish credibility
   4. Empathy
      1. Build emotional muscle
      2. Prepare for complainers
      3. Treat everyone with respect
   5. Tangibles
      1. Provide realistic and accurate physical images and descriptions in all communication mediums
      2. Social Media
4. Build Employee Allegiance
   1. Be the employer of choice
   2. Leverage employee strengths
   3. Make the job more rewarding
      1. Skill variety
      2. Tasks identified
      3. Task significance
      4. Autonomy
      5. Feedback
   4. Promote team cohesion
      1. Team building activities
      2. Team communication
   5. Set realistic employee expectations
   6. Make new employees feel welcome
      1. First day
      2. First week
      3. First three months
   7. Encourage informal employee gatherings
   8. Customer is not always right
   9. Design usable customer service delivery systems
      1. Internal and external focus
      2. Reducing eye fatigue
      3. Avoiding unnatural body positions
      4. Creating a productive work environment
5. Hire the Right Employees and Leverage their Natural Talents
   1. Systemize the hiring process
      1. Select appropriate evaluation criteria and tools
      2. Establish skills and knowledge
      3. Natural tendency to act
      4. Personality
   2. Establish Quality Assurance Teams and the Kolbe Concept
   3. Plan for dealing with change
6. Customer Service Action Plan
   1. Action plan steps
      1. Step 1: Assess service system
      2. Step 2: Establish customer service benchmarks and performance measures
      3. Step 3: Identify and implement strategic actions for achieving desired outcomes
      4. Step 4: Manage change
      5. Step 5: Promote action
      6. Step 6: Lead
   2. The resilient organization
      1. Embrace reality
      2. Make meaning in difficult times
      3. Improvise
      4. Create comfortable customer service areas

HRM 211 - Introduction to Hospitality Sales and Marketing

1. Describe the sales process of the buyer and supplier as it relates to current needs and wants of hospitality consumers and the influences that drive their decision making. 
2. Explain marketing mix and marketing programs and the marketing data needed for effective    marketing efforts; including the methods of segmenting and targeting markets and their criteria.
3. Explain the different types of common marketing and advertising strategies to include: telephone communication/sales calls, media, internal, etc.

1. Trace the evolution of marketing to its current focus on the needs and wants of consumers and  
   identify the broad range of management functions and decisions that are influenced by marketing considerations. 
2. Explain marketing mix and analyze marketing programs.
3. Identify the kinds of marketing data needed for effective marketing efforts,
4. Explain methods of segmenting and targeting markets and use market segmentation criteria      effectively.
5. Apply the marketing research process to solve marketing problems and to design a marketing      plan that addresses a hospitality company’s marketing needs.
6. Use the strategic planning process to develop, implement, and measure results of marketing      plans.
7. Define basic models of consumer behavior.
8. Explain the process used by consumers to make purchase decisions.
9. Summarize the typical positions in a sales office.
10. Describe several types of personal sales calls.
11. Describe the basics of good telephone communication.
12. Discuss internal marketing and sales.
13. Identify and explain common advertising strategies.

1. Setting the Stage
   1. Sales and marketing defined
   2. The marketing communication mix 

1. The Players
   1. Hospitality customers: the buyers
   2. Hospitality businesses: the suppliers
2. Personal Selling and Sales Management
   1. Personal selling: the sales process
   2. Personal selling: the delivery
   3. Sales management
   4. Sales and technology: management and operations
   5. Sales and technology: the hospitality customer
3. Intermediaries and Partnerships
   1. Intermediaries
   2. Hospitality partnerships

HRM 235 - Hospitality Law

1. Explain key federal labor and employment laws and their effect upon hospitality organizations.
2. Describe the components of equitable wages and benefits.
3. Identify specific examples of hospitality legalities, with relevant exercises and application to real-world hospitality management situations.
4. Outline the various responsibilities of hospitality businesses

1. Learn proper Communication Skills between managers and innkeepers to effectively manage their legal environment.
2. Understand equitable wages and benefits program for a unit in a hospitality organization.
3. Discuss key federal labor and employment laws and their effect upon hospitality organizations.
4. Go through scenarios of how your actions are viewed in a legal context.
5. Work through specific examples of hospitality legalities, with relevant exercises and application to real-world hospitality management situations.
6. Discuss a wide array of hospitality laws including contracts, anti-trust, torts, real estate, etc. and how these laws govern the various nuances of the hotel, restaurant, bar, spa, country club, meeting, and convention industries
7. Learn components of Statutes vs. Constitution, Statutes vs. common law, and identify the legal fundamentals of hospitality law.

HRM 245 - Hospitality Human Resource Management

1. Describe the key components of an employee selection process and recruitment program for a hospitality organization, including job descriptions, job specifications, and staffing guides.
2.   Explain key federal labor and employment laws and their effect upon hospitality organizations.
3.   Identify the critical elements of a well-designed employee evaluation system for a hospitality organization.

1. Discuss the key components of an employee recruitment program for a hospitality organization, including job descriptions, job specifications, and staffing guides.
2. Describe the key elements in the employee selection process for a hospitality organization.
3. Explain and outline the key elements in an orientation program for employees in a hospitality organization.
4. Describe a training program for entry-level employees in a hospitality organization.
5. Describe an equitable wage and benefits program for a unit in a hospitality organization.
6. Discuss key federal labor and employment laws and their effect upon hospitality organizations.
7. Breakdown of the critical elements of a well-designed employee evaluation system for a hospitality organization and what is required for a proper evaluation system.

1. Recruitment for a Hospitality Organization
   1. Job specifications
   2. Job description
   3. Staffing guides
2. Selection Process for a Hospitality Organization
   1. Interview techniques
   2. Applicant evaluation
3. Orientation Program for a Hospitality Organization
   1. Policies and procedures
   2. Orientation manual
4. Training Program for a Hospitality Organization
   1. Entry level
   2. Retention
   3. Communication techniques
   4. Continuation of training
5. Wage and Benefits Program for a Unit in a Hospitality Organization
   1. Compensation analysis
   2. Benefits analysis
6. Legal Issues in the Hospitality Industry
   1. Federal labor and employment laws
   2. Right to Work
7. Employment Evaluation Systems for a Hospitality Organization
   1. Discipline
   2. Grievances 

HRM 270 - Hospitality Information Technology

1. Define basic information technology terms used in hospitality environments and understand the operational capabilities of a computer-based information system within a hospitality environment.
2. Understand the impact of technology on hospitality information processing and as a strategic enabler.
3. Identify the basic types of hospitality computer networks and understand how an information system is managed and protected within a hospitality organization.
4. Identify the appropriate operational and communications applications for restaurant and hotel environments.
5. Describe guest-centric technologies and property and restaurant management system functions, features, and architectures.
6. Understand the basic components of revenue management and distribution systems.
7. Explain the role of an accounting information system in decision making and auditing and internal control.
8. Describe common Internet and social media applications used in hospitality environments.
9. Identify the steps and considerations in selecting and implementing hospitality information systems.

1. Use of Technology and Information Systems.
2. Collaborate/Team Activities
3. Critical Thinking
4. Analytic/Problem Solving in the Hospitality industry with technology
5. Communication and leadership skills
6. Perform basic restaurant and lodging tasks using industry-specific applications.
7. Assess the impact of industry-specific technologies on operational performance

HRS 101 - Introduction to Human Resources Management

1. Apply HR related legislation affecting HR subject matters.
2. Demonstrate a basic understanding of recruitment, selection, and organizational needs.
3. Understand components of bargaining processes, management rights, and the role of labor unions in the private and public sectors.
4. Identify ethical and unethical behavior in analyzing related HR policies.
5. Recognize different compensation resources, and explain implementation processes to meet competitive practices.

1. Identify how firms gain sustainable competitive advantage through people.
2. Discuss some of the challenges that have an impact or influence on human resources management (HRM).
3. Discuss the primary demographic and employee concerns pertaining to HRM.
4. Explain the reasons behind passage of EEO legislation and discuss the major laws affecting equal employment opportunity.
5. Describe sexual harassment, bona fide occupational qualification, and religious preference as equal employment opportunity issues.
6. Describe affirmative action and the basic steps in developing an affirmative action program.
7. Discuss the relationship between job requirements and the performance of HRM functions.
8. Explain the various sections of job descriptions and list the various factors that must be taken into account in designing a job.
9. Discuss basic approaches to human resources planning.
10. Explain the advantages and disadvantages of recruiting from within the organization and of external recruitment
11. Explain the objectives of the personnel selection process and identify the various sources of information used for personnel selection.
12. Explain the value of different types of employment tests.
13. Discuss the different approaches to conducting an employment interview and describe the various decision strategies for selection.
14. Explain employer concerns in developing a strategic compensation program.
15. Discuss various factors that influence the setting of wages and the issue of equal pay for comparable worth.
16. Discuss the major provisions of the federal laws affecting compensation.
17. Describe the characteristics of a sound benefits program and list the types of benefits that an employer may provide.
18. Discuss the recent trends in retirement policies and programs and describe the major factors involved in the management of pension plans.
19. Discuss the basic requirements for successful implementation of incentive programs and the reasons for implementing incentive plans.
20. Discuss the need for training and development and describe training programs that are currently popular.
21. Explain how a career development program integrates individual and organizational needs.
22. Discuss the conditions that help to make a career development program successful.
23. Discuss due process, the employment-at-will principle, and the implied contract and the job expectancy rights of employees.
24. Explain the process of establishing disciplinary policies and discuss the meaning of discipline and how to investigate and correct a disciplinary problem.
25. Discuss the role of ethics in the management of human resources.
26. Discuss the principal federal laws that provide the framework for labor relations.
27. Cite the reason employees join unions and discuss the reasons unions organize employees and gain recognition as their bargaining agent.
28. Discuss the overall structure of the labor movement and the functions labor unions perform at the national and local levels.
29. Discuss the differences between private-sector and public-sector labor relations.
30. Discuss some of the effects that changing conditions are having on labor organizations.
31. Discuss the bargaining process and describe the forms of bargaining power that a union and an employer may utilize to enforce their bargaining demands. Give examples of current collective bargaining trends.
32. Discuss the major provisions of a labor agreement and the issue of management rights.

1. The Challenge of Human Resources Management
   1. Competitive challenges
      1. Going global
      2. Embracing new technology
      3. Managing change
      4. Developing human resources
      5. Responding to the market
   2. Demographic and employee concerns
      1. Demographic changes
      2. Social issues
      3. Cultural changes
   3. The partnerships of line managers and human resources (HR) departments
      1. Responsibilities of the HR manager
      2. Competencies of the HR manager
      3. Role of Line Manager
2. The Human Resources Function and Environment
   1. Equal employment opportunities
      1. Historical perspective
      2. Government regulations
      3. Other EEO issues
      4. Enforcing EEO legislation
      5. Affirmative action
   2. The Legal and Regulatory Environment
3. Meeting Human Resources Requirements
   1. Job requirements and employee contributions
   2. Human resources planning and recruitment
   3. Selection
4. Recruitment
   1. Relationship of job requirements and HRM functions
   2. Job analysis and design
   3. Human resources planning (HRP)
   4. Elements of effective HRP
   5. Recruiting within and outside the organization and protected classes
   6. Matching people and jobs
   7. Sources of information about job candidates
   8. Employment tests
   9. The employment interview
   10. Reaching a selection decision
5. Compensation
   1. Strategic compensation planning
   2. Components of the wage mix
   3. Job evaluation systems
   4. The compensation structure
   5. Governmental regulation of compensation
   6. Significant compensation issues
   7. Employee benefits programs
   8. Employee benefits required by law
   9. Discretionary major employee benefits
   10. Employee services
   11. Reasons and requirements for incentive plans
   12. Setting performance measures
6. Incentive Plans
   1. Non-management
   2. Management
   3. Executive
7. Developing Effectiveness in Human Resources
   1. Training
   2. Career development
   3. Appraising and improving performance
8. Labor Relations
   1. Employee rights
   2. Disciplinary policies and procedures
   3. Appealing disciplinary actions
   4. Alternative dispute-resolution procedures
   5. Organizational ethics in employee relations
   6. Governmental regulation of labor relations
   7. The labor relations process
   8. Structures, functions, and leadership of labor unions
   9. Labor relations in the public sector
   10. Contemporary challenges to labor organizations
   11. The bargaining process
   12. Trends in collective bargaining
   13. The labor agreement
   14. Administration of the labor agreement

HRS 102 - Human Resource Law

1. Describe how various state and federal laws affect the employment relationship, including statutes concerning discrimination, a safe and healthy workplace, and wage and hour basics.
2. Identify key provisions of the Family and Medical Leave Act and Americans with Disabilities Act.
3. Identify the various race and color, national origin, gender, sexual orientation, religious, age, and disability issues encountered when considering discrimination claims and related employer liability.
4. Explain the role and advantages of adopting an employee handbook.

1. Describe the legal protocol; set out by many state and federal laws and court decisions, for every phase of the employment relationship, including the hiring process.
2. Explain how creating or having an existing employee handbook can help the employer and employees reach an amicable resolution, and if needed, help the company defend itself in legal proceedings.
3. Describe statutes and laws concerning wage and hour basics, and potential problem areas.
4. Explain how the tax laws affect the employer and how the pieces of the tax system fit together.
5. Discuss the advantages and disadvantages of offering employee benefits; which benefits will the federal tax laws allow the employer to deduct as a business expense.
6. Describe what the Family and Medical Leave Act means to the employer and the employee.
7. Discuss the federal and state laws and local ordinances that require the employer to make the workplace save and healthy. List some of the advantages to the employer to keep the workplace safe and healthy.
8. Elaborate on the different laws that prohibit discrimination (and the many types of discrimination) in the workplace.
9. Describe what the Americans with Disabilities Act means to the employer.
10. Discuss the issues that an employer must be aware of concerning terminations and preventing possible wrongful termination claims.
11. Explain the advantages and disadvantages of hiring independent contractors; how they differ from employees, and discuss the legal issues of which an employer should be aware. (Optional)
12. Describe the issue of Unions in the workplace and basic workers’ rights, as well as employers’ rights. (Optional)
13. Discuss cost-effective ways employers can use lawyers and other legal resources available to employers. (Optional)

1. Hiring
   1. Legal guidelines for hiring employees
   2. Job descriptions
   3. Job advertisements
   4. Job applications
   5. Interviews
   6. Testing
   7. Investigations
   8. Making a job offer
2. Personnel Practices
   1. Employee files
   2. Employee handbooks
   3. Employee performance reviews
   4. Disciplining employees
3. Wages and Hours
   1. The Fair Labor Standards Act (FLSA) coverage
   2. Pay requirements
   3. Calculating pay
   4. Calculating work hours
   5. Keeping records
   6. Child labor
   7. Payroll withholding
4. Taxes
   1. Employer identification numbers
   2. Federal employment taxes
   3. Self-employment taxes
   4. Tax deductions for salaries and other expenses
   5. Independent contractors
   6. Statutory employees
5. Employee Benefits
   1. Healthcare coverage
   2. Retirement plans
   3. Other employee benefits
6. Family and Medical Leave
   1. Who is covered
   2. Reasons for taking a leave
   3. Scheduling leave
   4. Temporary transfer to another job
   5. Substituting paid leave
   6. Advance notice of leave
   7. Certification
   8. Health benefits
   9. Returning to work
   10. Related laws
   11. Enforcement
7. Health and Safety
   1. The Occupational Safety and Health Act (OSHA)
   2. Getting help
   3. State OSHA Laws
   4. Hazardous chemicals
   5. Workers’ compensation
   6. Disease prevention
   7. Tobacco smoke
   8. Drug and alcohol abuse
   9. Repetitive stress disorder
8. Illegal Discrimination
   1. Title VII of the Civil Rights Act
   2. Sexual harassment
   3. Age
   4. Pregnancy
   5. National origin
   6. Gay and lesbian workers
   7. State and local laws
9. Workers with Disabilities
   1. The Americans with Disabilities Act
   2. Businesses that are covered
   3. Who is protected
   4. Exceptions to coverage
   5. Providing reasonable accommodations
   6. Financial assistance
   7. Health and safety standards
   8. Medical exams
   9. Enforcement
10. Termination
    1. Wrongful discharge cases
    2. Guarding against legal claims
    3. Guidelines for firing employees
    4. Investigating complaints against workers
    5. Alternatives to firing
    6. The firing process
    7. Heading off trouble
    8. Final paycheck
    9. Continuing health insurance
    10. Unemployment compensation
    11. Protecting your business information
    12. Handling post-employment inquires
11. Independent Contractors (Optional)
    1. Comparing employees and independent contractors
    2. The IRS rules
    3. Workers automatically classified as employees
    4. State laws
    5. The risks of misclassification
    6. Hiring independent contractors
12. Unions (Optional)
    1. The National Labor Relations Act
    2. Unionizing a workplace
    3. Employer rights and limitations
    4. Making unions unnecessary
13. Lawyers and Legal Research (Optional)
    1. Getting help
    2. Paying a lawyer
    3. Resolving problems

HRS 103 - Benefits and Compensation

1. Identify the various factors that influence the setting of wages, including major provisions of federal laws affecting compensation.
2. Identify the characteristics of a sound employee benefits program, including those benefits required by law, and discuss management concerns about their cost.
3. Explain the characteristics, advantages and disadvantages of profit-sharing plans.
4. Describe the mechanics of each of the major job evaluation systems.
5. Discuss the current issues of equal pay for comparable worth, pay compression, and low wage budgets.

1. Explain employer concerns in developing a strategic compensation program.
2. Identify the various factors that influence the setting of wages.
3. Discuss the mechanics of each of the major job evaluation systems.
4. Explain the purpose of a wage survey.
5. Define the wage curve, pay grades, and rate ranges as parts of the compensation structure.
6. Identify the major provisions of the federal laws affecting compensation.
7. Discuss the current issues of equal pay for comparable worth, pay compression, and low wage budgets.
8. Describe the characteristics of a sound benefits program.
9. Discuss management concerns about the costs of employee benefits and discuss ways to control costs.
10. Explain the employee benefits required by law.
11. Discuss suggested ways to control the costs of health care programs.
12. Describe those benefits that involve payment for time not worked.
13. Discuss the recent trends in retirement policies and programs.
14. Describe the major factors involved in the management of pension plans.
15. List the types of service benefits that employers may provide.
16. Discuss the basic requirements for successful implementation of incentive programs.
17. List the types of and reasons for implementing incentive plans for nonmanagement employees.
18. Explain why merit raises may fail to motivate employees adequately and discuss ways to increase their motivational value.
19. Identify and discuss the advantage of each of the principal methods used to compensate salespersons.
20. Explain what profit-sharing plans are and the advantages and disadvantages of these programs.
21. Differentiate how gains may be shared with employees under the Scanlon, Rucker, Improshare, and earnings-at-risk gainsharing systems.
22. Describe the main types of ESOP plans and discuss the advantages of ESOPS to employers and employees

1. Strategic Compensation Planning
   1. Linking compensation to organizational objectives
   2. The pay-for-performance standard
   3. The motivating value of compensation
   4. The bases for compensation
2. Components of the Wage Mix
   1. Internal factors
   2. External factors
3. Job Evaluation Systems
   1. Job ranking system
   2. Job classification system
   3. Point system
   4. Factor comparison system
   5. Job evaluation for management positions
4. The Compensation Structure
   1. Wage and salary surveys
   2. The wage curve
   3. Pay grades
   4. Rate ranges
   5. Alternatives to traditional job-based pay
5. Governmental Regulation of Compensation
   1. Davis-Bacon Act of 1931
   2. Walsh-Healy Act of 1936
   3. Fair Labor Standards Act of 1938 (as Amended)
   4. The Federal Minimum Wage Poster
6. Significant Compensation Issues
   1. The issue of equal pay for comparable worth
   2. The issue of wage-rate compression
   3. The issue of low salary budgets
7. Employee Benefits Programs
   1. Information technology and employee benefits
   2. Requirements for a sound benefits program
   3. Concerns of management
   4. A personalized statement of benefits
8. Employee Benefits Required by Law
   1. Social Security Insurance
   2. Unemployment Insurance
   3. Workers’ Compensation Insurance
   4. Leaves without pay
   5. The Family and Medical Leave Act (FMLA)
9. Discretionary Major Employee Benefits
   1. “Your Rights”: another federally required poster
   2. Health care benefits
   3. Payment for time not worked
   4. Supplemental unemployment benefits
   5. Life insurance
   6. Long-term care insurance
   7. Retirement programs
   8. Pension plans
   9. Maximizing employee savings with a Tax Shelter Annuity (TSA)
10. Employee Services
    1. Employee assistance programs
    2. Counseling services
    3. Educational assistance plans
    4. Child and elder care
    5. Other services
11. Reasons and Requirements for Incentive Plans
    1. Incentive plans as links to organizational objectives
    2. Requirements for a successful incentive plan
12. Setting Performance Measures
    1. Organizational
    2. Management
    3. Employee
13. Administering Incentive Plans
    1. Benefits
    2. Challenges
14. Incentives for Nonmanagement Employees
    1. Incentives for hourly employees
    2. Standard hour plan
15. Incentives for Management Employees
    1. Merit raises
    2. Lump-sum merit pay
    3. Merit pay guideline charts
    4. Incentives for sales employees
    5. Incentives for professional employees
16. Incentives for Executive Employees
    1. Components of executive compensation
    2. The issue of amount
    3. Most prevalent executive perks
17. Gainsharing Incentive Plans
    1. Profit-sharing plans
    2. Designing effective gainsharing programs
    3. Four unique bonus plans
    4. Stock ownership
    5. Employee Stock Ownership Plans (ESOPs)

HRS 104 - Job Requirements, Recruitment, and Personnel Selection

1. Apply different key components of recruitment activities to formulate effective decision making solutions in relation to a recruitment cycle.  .
2. Identify selection measurements to use in making effective selection decisions. 
3. Explain the importance of strategic planning, and the role it plays in cultivating diversity and EEO initiatives. 
4. Identify the different job characteristics and techniques used to motivate employees and maximize their contributions. 
5. Differentiate between reliability and validity within an HR selection context.

1. Discuss the relationship between job requirements and the performance of Human Resource Management (HRM) functions.
2. Describe the methods by which job analysis typically is completed.
3. Explain the various sections of job descriptions.
4. List the various factors that must be taken into account in designing a job.
5. Describe the different techniques used to maximize employee contributions.
6. Discuss the various job characteristics that motivate employees.
7. Explain the different adjustments in work schedules.
8. Identify the advantages of integrating human resources planning and strategic planning.
9. Describe the basic approaches to human resources planning.
10. Explain the advantages and disadvantages of recruiting from within the organization.
11. Explain the advantages and disadvantages of external recruitment.
12. Describe how recruitment activities are integrated with diversity and equal employment opportunity initiatives.
13. Explain the objectives of the personnel selection process.
14. Identify the various sources of information used for personnel selection.
15. Explain the value of different types of employment tests.
16. Discuss the different approaches to conducting an employment interview.
17. Describe the various decision strategies for selection.

1. Relationship of Job Requirements and HRM Functions
   1. Recruitment
   2. Selection
   3. Training and development
   4. Performance appraisals
   5. Compensation management
2. Job Analysis
   1. The job analyst’s responsibilities
   2. Gathering job information
   3. Controlling the accuracy of job information
   4. The Department of Transportation (DOT) and job analysis
   5. Approaches to job analysis
   6. Job analysis in a changing environment
   7. Job descriptions
   8. Job descriptions for an employment assistant
   9. Problems with job descriptions
   10. Writing clear and specific job descriptions
3. Job Design
   1. Industrial engineering considerations
   2. Ergonomic considerations
   3. Designing work for employee contributions
   4. Examples of employee empowerment
   5. What self-managed teams manage
   6. Adjustments in work schedules
4. Human Resources Planning (HRP)
   1. Importance of HRP
   2. HRP and strategic planning
   3. HRP and environmental scanning
5. Elements of Effective HRP
   1. Forecasting demand for employees
   2. Forecasting supply for employees
   3. Balancing supply and demand considerations
6. Recruiting Within the Organization
   1. Advantages of recruiting from within
   2. Methods of locating qualified job candidates
   3. Limitations of recruiting from within
   4. Guidelines for setting up an on-line job posting system
7. Recruiting Outside the Organization
   1. The labor market
   2. Outside sources of recruitment
   3. Eight points for developing effective newspaper advertisements
   4. Improving the effectiveness of external recruitment
8. Recruiting Protected Classes
   1. Recruitment of women
   2. Recruitment of minorities
   3. Recruitment of the disabled
   4. Steps in diversity planning
   5. Recruitment of older persons
9. Matching People and Jobs
   1. Beginning with job analysis
   2. The selection process
   3. Obtaining reliable and valid information
10. Sources of Information about Job Candidates
    1. Application forms
    2. Biographical information blanks
    3. Background investigations
    4. Polygraph tests
    5. Honesty and integrity tests
    6. Employee polygraph protection act
    7. Graphology
    8. Medical examinations
    9. Drug testing
11. Employment Tests
    1. Nature of employment tests
    2. Classification of employment tests
12. The Employment Interview
    1. Interviewing methods
    2. Sample situational interview question
    3. Guidelines for employment interviews
    4. Major findings from research studies on the interview
    5. Types of pre-employment questions to ask
13. Reaching a Selection Decision
    1. Appropriate and inappropriate interview questions
    2. Summarizing information about applicants
    3. Decision strategy
    4. Final decision

HRS 105 - Training and Development

1. Apply a systems approach model that utilizes different types of training programs to meet company learning needs.
2. Apply each of the types and levels of needs analysis. 
3. Explain how a successful career development program integrates individual and organizational needs, and cite ways in which employers can facilitate such a program for women, members of minority groups, and dual-career couples.
4. Describe the types and characteristics of an effective performance appraisal program.
5. Discuss why performance appraisals fail and problems associated with appraisals.
6. Recognize different technology methods that influence training and development.

1. Discuss the systems approach to training and development.
2. Describe the components of training-needs assessment.
3. Identify the principles of learning and describe how they facilitate training.
4. Identify the types of training methods used for managers and nonmanagers.
5. Discuss the advantages and disadvantages of various evaluation criteria.
6. Describe the special training programs that are currently popular.
7. Explain how a career development program integrates individual and organizational needs.
8. Describe the conditions that help to make a career development program successful.
9. Discuss how job opportunities can be inventoried and employee potential assessed.
10. Describe the methods used for identifying and developing managerial talent.
11. Cite the ways in which employers can facilitate the career development of women.
12. Cite the ways in which employers can facilitate the career development of members of minority groups and of dual-career couples.
13. Describe the various aspects of personal career development that one should consider.
14. Explain the purposes of performance appraisals and the reasons they fail.
15. Identify the characteristics of an effective appraisal program.
16. Describe the different sources of appraisal information.
17. Explain the various methods used for performance evaluation.
18. Outline the characteristics of an effective performance appraisal interview.

1. The Scope of Training
   1. Investments in training
   2. A systems approach to training
2. Conducting the Needs Assessment
   1. Organization analysis
   2. Who should conduct training assessments?
   3. Task analysis
   4. Person analysis
   5. Tips for conducting a competency assessment
3. Designing the Training Program
   1. Instructional objectives
   2. Trainee readiness and motivation
   3. Principles of learning
   4. Characteristics of instructors
4. Implementing the Training Program
   1. Training methods for non-managerial employees
   2. Job instruction training
   3. Advantages of computer-based training
   4. Methods for management development
5. Evaluating the Training Program
   1. Reactions
   2. Learning
   3. Behavior
   4. Results
6. Special Topics in Training and Development
   1. Orientation training
   2. Benchmarking HR training
   3. Basic skills training
   4. Team training
   5. Diversity training
7. Elements of Career Development Programs
   1. Determining individual and organizational needs
   2. Creating favorable conditions
   3. Inventorying job opportunities
   4. Gauging employee potential
8. Career Development and Management Succession
   1. Inventorying management talent
   2. Using assessment centers
   3. Determining individual development needs
   4. Mentoring
9. Career Development for a Diverse Workforce
   1. Career development for women
   2. Maximizing the human resources of female and male managers
   3. Career development for minorities
   4. Dual-career couples
10. Personal Career Development
    1. Stages of career development
    2. Developing personal skills and competencies
    3. Choosing a career
    4. Campbell Interest and Skill Survey:  Individual Profile
    5. Choosing an employer
    6. The Plateauing Trap
    7. Becoming an Entrepreneur
    8. Keeping a career in perspective
11. Performance Appraisal Programs
    1. Purposes of performance appraisal
    2. Reasons appraisal programs sometimes fail
12. Developing an Effective Appraisal Program
    1. Establishing performance standards
    2. Complying with the law
    3. Deciding who should appraise performance
    4. Putting it all together: 360-Degree Appraisal
    5. Training appraisers
13. Performance Appraisal Methods
    1. Supervisor’s checklist for the performance appraisal
    2. Trait methods
    3. Graphic rating scale with provision for comments
    4. Example of mixed-standard scale behavioral methods
    5. Sample items from behavior observation scales
    6. Results methods
    7. Which performance appraisal method to use?
    8. Example of goal-setting worksheet
14. Appraisal Interviews
    1. Three types of appraisal interviews
    2. Conducting the appraisal interview
    3. Improving performance

HRS 106 - Labor Relations

1. Describe key elements in the labor relations process in terms of organizations, work rules, principal federal laws, changing conditions, the labor movement, and key organizing participants.
2. Understand the bargaining process, goals, strategies, rights of entities, and trends affecting economic and negotiation pressures, and be able to identify examples of outcomes.
3. Differentiate between administering contracts, arbitrations, and employee discipline.
4. Apply different theories as to why labor relations processes exist in a systematic way.

1. Explain due process, the employment-at-will principle, and the implied contract.
2. Identify the job expectancy rights of employees.
3. Explain the process of establishing disciplinary policies, including the proper implementation of organizational rules.
4. Discuss the meaning of discipline and how to investigate a disciplinary problem.
5. Explain two approaches to disciplinary action.
6. Identify the different types of alternative dispute-resolution procedures.
7. Discuss the role of ethics in the management of human resources.
8. Identify and explain the principal federal laws that provide the framework for labor relations.
9. Cite the reason employees join unions.
10. Describe the process by which unions organize employees and gain recognition as their bargaining agent.
11. Describe the overall structure of the labor movement and the functions labor unions perform at the national and local levels.
12. Describe the differences between private-sector and public-sector labor relations.
13. Discuss some of the effects that changing conditions are having on labor organizations.
14. Discuss the bargaining process and the bargaining goals and strategies of a union and an employer.
15. Describe the forms of bargaining power that a union and an employer may utilize to enforce their bargaining demands.
16. Cite the principle methods by which bargaining deadlocks may be resolved.
17. Give examples of current collective bargaining trends.
18. Identify the major provisions of a labor agreement and describe the issue of management rights.
19. Describe a typical union grievance procedure.
20. Explain the basis for arbitration awards

1. Employee Rights
   1. Employment Protection Rights
   2. Job Expectancy Rights
   3. Examples of employment-at-will statements
   4. Alternatives to body-fluid testing
2. Disciplinary Policies and Procedures
   1. The results of inaction
   2. Setting organizational rules
   3. The Hot-Stove Approach to rule enforcement
   4. Defining discipline
   5. Investigating the disciplinary problem
   6. Approaches to disciplinary action
   7. Compiling a disciplinary record
   8. Discharging employees
3. Appealing Disciplinary Actions and Procedures
   1. Process
   2. Organizational policy and procedures
4. Organizational Ethics in Employee Relations
   1. Policy
   2. Procedure
5. Governmental Regulation of Labor Relations
   1. The Railway Labor Act
   2. The Norris-LaGuardia Act
   3. The Wagner Act
   4. The Taft-Hartley Act
   5. The Landrum-Griffin Act
6. The Labor Relations Process
   1. Why employees unionize
   2. Organizing campaigns
   3. How employees become unionized
   4. Impact of unionization on managers
7. Structures, Functions, and Leadership of Labor Unions
   1. Structure and functions of the AFL-CIO
   2. Structure and functions of national unions
   3. Structure and functions of local unions
   4. Union leadership approaches and philosophies
8. Labor Relations in the Public Sector
   1. Public-sector legislation
   2. Political nature of the labor-management relationship
   3. Strikes in the public sector
9. Contemporary Challenges to Labor Organizations
   1. Foreign competition and technological change
   2. Labor’s unfavorable public image
   3. Decrease in union membership
   4. Employers’ focus on maintaining nonunion status
   5. Strategies to remain union-free
10. The Bargaining Process
    1. Good-faith bargaining
    2. Preparing for negotiations
    3. Conducting the negotiations
    4. The union’s power in collective bargaining
    5. The employer’s power in collective bargaining
    6. Resolving bargaining deadlocks
11. Trends in Collective Bargaining
    1. Changes in collective bargaining relationships
    2. Facilitating union-management cooperation
    3. Definition and forms of cooperation
    4. Joint Union-Management Cooperation Committee: Statement of Principles and Philosophy
    5. Concessionary bargaining
12. The Labor Agreement
    1. Items in a labor agreement
    2. The issue of management rights
    3. Forms of union security
13. Administration of the Labor Agreement
    1. Negotiated grievance procedures
    2. Grievance mediation
    3. Grievance arbitration

HUM 131 - Mythology

1. Examine the concept of myth.
2. Discuss the basic myths of the Greeks and Romans.
3. Distinguish the major divinities.
4. Relate the stories told about the major divinities.
5. Identify the ways in which ancient and modern artists have illustrated the great myths and depicted the gods and goddesses through the visual arts.
6. Evaluate the effects of ancient myths on the western literary tradition through excerpts from ancient and modern literature.
7. Determine the similarities and differences between the major mythic systems of the world through contact with some myths from non-Greek and non-Roman cultures.

1.  Basic Concept of “Myth”
   1. Freud
   2. Jung
   3. Campbell
   4. Malinowski
   5. Burkert
2. Myths of the Greeks and Romans
   1. Greek creation story
   2. Non-Greek creation stories
3. Major Greek Divinities and their Roman Counterparts
   1. Artemis
   2. Athena
   3. Hestia
   4. Hera
   5. Demeter
   6. Persephone
   7. Aphrodite
   8. Zeus
   9. Poseidon
   10. Hades
   11. Apollo
   12. Hermes
   13. Ares
   14. Hephaestus
   15. Dionysius
4. Stories about the Major Divinities
   1. Theban saga
   2. Mycenaean saga
   3. Trojan saga
   4. Vergil’s Aeneid
   5. Orphic texts
   6. Perseus
5. Artistic Representation of Myths
   1. Ancient Sculpture & Painting
   2. Medieval Sculpture and Painting
   3. Renaissance Sculpture and Painting
   4. Modern Sculpture and Painting
6. Effects of Ancient Myths on the Western Literary Tradition
   1. Ancient Literature
   2. Medieval Literature
   3. Renaissance Literature
   4. Modern Literature
7. Similarities and Differences Between Major Mythic Systems
   1. Egyptian
   2. Norse
   3. Native American
8. Anthropological and Psychological Approaches to Mythic Systems
   1. James George Frasier
   2. Claude Levi-Strauss
   3. Otto Rank
   4. Carl Kerenyi
   5. Carl Jung
   6. Joseph Campbell
   7. James Hillman
   8. Jean Shinoda Bolen

HUM 196 - Independent Studies in Humanities

HUM 251 - Western Humanities I

1. Identify major works of art and literature through the early Christian era.
2. Explain recurrent themes in the culture development of the periods.
3. Discuss the inter-relationships among art, literature, and culture.
4. Express the identities of major works, recurrent themes, and inter-relationships in essay format.

1. Intensive Writing and Critical Inquiry
   1. Producing written discourse in more than one assignment through papers, reports, quizzes, tests, etc., which includes a minimum word standard of 3000 words.
   2. Written assignments emphasize critical inquiry which includes the gathering, interpreting, and evaluating of evidence.
   3. Includes a formal out of class paper of at least 1,500 words which requires critical inquiry and where the writer develops and supports a main idea.  
   4. Explicit writing instruction with timely feedback to help students improve their writing and critical inquiry skills is part of the course’s content.
   5. The evaluation of written assignments must include the overall quality of written work and critical inquiry, as measured by a rubric
   6. At least 50% of the student’s grade must be based on the written work and critical inquiry assignments.
2. Ancient Near Eastern Civilizations
   1. Sumero-Babylonian – (Epic of Gilgamesh)
   2. Egyptians
   3. Hebrews – (Hebrew Scriptures)
   4. Art
3. Greek Civilization
   1. Minoan-Mycenean
   2. Homeric – (Homer)
   3. Hellenic
      1. Sophocles
      2. Aristophanes
      3. Plato
   4. Hellenistic - (Aristotle)
   5. Art
4. Roman Civilization
   1. Early Rome and the Republic
   2. Imperial Rome – (Virgil s Aeneid)
   3. Other works by Roman authors
   4. Art
5. Early Roman Christian Civilization
   1. Christian Scriptures
   2. St. Augustine
   3. Other early Christian works
   4. Art

HUM 253 - Western Humanities III

1. Identify major works of art and literature from AD 1600 to the present.
2. Explain recurrent themes in the cultural development of the periods
3. Discuss the inter-relationships among art, literature, and culture.
4. Express the identities of major works, recurrent themes, and inter-relationships in essay format.

1. Intensive Writing and Critical Inquiry
   1. Producing written discourse in more than one assignment through papers, reports, quizzes, tests, etc., which includes a minimum word standard of 3000 words.
   2. Written assignments emphasize critical inquiry which includes the gathering, interpreting, and evaluating of evidence.
   3. Includes a formal out of class paper of at least 1,500 words which requires critical inquiry and where the writer develops and supports a main idea.  
   4. Explicit writing instruction with timely feedback to help students improve their writing and critical inquiry skills is part of the course’s content.
   5. The evaluation of written assignments must include the overall quality of written work and critical inquiry, as measured by a rubric
   6. At least 50% of the student’s grade must be based on the written work and critical inquiry assignments.
2. Enlightenment-Baroque Period
   1. Voltaire
   2. Rousseau
   3. Art, music, and other works
3. Romantic Period
   1. Poetry
   2. Literature
   3. Art, music, and other works
4. Pre-Modern Period
   1. Literature
   2. Political and scientific writings
   3. Drama
   4. Art, music, and other works
5. Contemporary Period
   1. Literature
   2. Poetry
   3. Drama
   4. Art, music, and other works

HUM 260 - Intercultural Perspectives

1. Describe the cultural heritage (history, literature, and art) of Native-Americans, and explain the issues of race and gender that Native-Americans face, and the position of Native-Americans in today’s society.
2. Describe the cultural heritage (history, literature, and art) of Hispanic-Americans, and explain the issues of race and gender that Hispanic-Americans face, and the position of Hispanic-Americans in today’s society.
3. Describe the cultural heritage (history, literature, and art) of African-Americans, and explain the issues of race and gender that African-Americans face, and the position of African-Americans in today’s society.
4. Describe the cultural heritage (history, literature, and art) of Asian-Americans, and explain the issues of race and gender that Asian-Americans face, and the position of Asian-Americans in today’s society.

1. Intensive Writing and Critical Inquiry
   1. Producing written discourse in more than one assignment through papers, reports, quizzes, tests, etc., which includes a minimum word standard of 3000 words.
   2. Written assignments emphasize critical inquiry which includes the gathering, interpreting, and evaluating of evidence.
   3. Includes a formal out of class paper of at least 1,500 words which requires critical inquiry and where the writer develops and supports a main idea.  
   4. Explicit writing instruction with timely feedback to help students improve their writing and critical inquiry skills is part of the course’s content.
   5. The evaluation of written assignments must include the overall quality of written work and critical inquiry, as measured by a rubric
   6. At least 50% of the student’s grade must be based on the written work and critical inquiry assignments.
2. Native-American
   1. History
   2. Literature
   3. Art
3. Hispanic-American
   1. History
   2. Literature
   3. Art
4. African-American
   1. History
   2. Literature
   3. Art
5. Asian-American
   1. History
   2. Literature
   3. Art

ICT 100 - Energy Industry Fundamentals

1. Explain the basic and emerging principles and concepts that impact the energy industry.
2. Apply compliance procedures to ensure a safe and healthy work environment.
3. Describe electric power generation.
4. Describe electric power transmission.
5. Describe electric power distribution.
6. Explain natural gas transmission and distribution.
7. Identify energy-related careers and describe entry requirements.
8. Evaluate and analyze trending topics in the energy industry.

1. Overview of the Energy Industry
   1. Energy flow
   2. History of U.S. energy industry and infrastructure
   3. Role and function of generation, transmission, and distribution organizations
   4. Role of regulatory bodies within the energy industry
   5. Environmental laws and regulations
   6. Structure of energy companies
      1. Investor-owned utilities
      2. Municipalities
      3. Electric cooperatives
      4. Independent power producers
   7. Energy business
   8. Electric metering and billing
   9. Unions
2. Safe and Healthy Work Environment
   1. U.S. Department of Labor and the Occupational Safety and Health Administration (OSHA)
   2. Hazards and accidents
   3. Established safety procedures
   4. Evaluating environmental changes
   5. Effective local, state, and national security operations
   6. Safety procedures and work performance
   7. Potential threats and improper use of equipment
   8. User manuals and safety training
   9. Personal Protective Equipment (PPE)
      1. Safety glasses
      2. Hearing protection
      3. Gloves
      4. Work boots
      5. Hard hats
   10. Equipment maintenance
   11. Safe tool and equipment use
   12. Hazardous conditions
   13. First aid certification and response procedures
   14. Lockout/tagout procedures
   15. Notifying others of unsafe work conditions
3. Electric Power Generation
   1. Electric power generation systems
   2. Equipment and systems
   3. Conventional fuel sources and the cost-efficiency of each type
      1. Oil
      2. Coal
      3. Natural gas
      4. Water used in hydroelectric power generation
      5. Uranium
   4. Emerging and alternative technologies and fuel sources
      1. Solar
      2. Wind
      3. Geothermal
      4. Biomass
      5. Ocean wave
   5. Advantages and disadvantages of various technologies
      1. Fossil
      2. Nuclear
      3. Emerging alternative energy systems
4. Electric Power Transmission
   1. Electric power transmission process
   2. Electric power transmission principles
   3. Equipment and systems
   4. Emerging technologies
      1. Distribution automation
      2. SmartGrid systems
5. Electric Power Distribution
6. Natural Gas Transmission and Distribution
   1. Fundamentals of natural gas
   2. Gas transmission and distribution network
      1. Metering
      2. Regulating stations
7. Careers in the Energy Industry
   1. Entry-level careers in energy generation, transmission, and distribution
      1. Education and experience requirements
      2. Development and advancement opportunities
   2. Business and corporate support functions of the energy industry
   3. Wages and salaries
   4. Benefits
   5. Advantages of careers in the energy industry
8. Energy Topics
   1. Trending issues in the energy industry
   2. Energy efficiency and conservation
   3. Alternative energy
      1. Wind
      2. Solar
      3. Biomass
      4. Geothermal
   4. Emerging technologies
      1. Ocean wave
      2. Algae
      3. Clean coal
      4. Integrated gasification combined cycle (IGCC)
   5. SmartGrid and Time of Use (TOU) technologies
   6. Key energy regulatory topics
      1. Cap and trade
      2. Efficiency

ICT 101 - Introduction to the Natural Gas Industry

1. Discuss the evolution of the natural gas industry in the U.S. to its current state.
2. Describe safety issues associated with natural gas operations.
3. List common procedures in the installation and testing of natural gas systems. 
4. Identify basic recognition, avoidance, abatement and prevention safety issues in the construction industry.

1. The Natural Gas Industry
   1. History of the industry
      1. Discovery
      2. Storage
      3. Transportation
   2. Properties of natural gas
      1. Liquid
      2. Odor
      3. Viscosity
   3. Facilities
      1. Wellhead
      2. Gathering Lines
      3. Processing Plant
      4. Transmission Lines
      5. Compressor Stations
      6. Storage Facilities
      7. Metering Stations
      8. Regular Stations
      9. Distribution Lines
      10. Meter Set Assembly
      11. Houseline
   4. Pipeline feeds
2. Safety Issues
   1. Security awareness
   2. Damage prevention during excavation
      1. One Call Law
      2. Transmission Lines
      3. Reporting
      4. High Pressure Standby
      5. Boring Operations
      6. Padding and Shading
      7. Early Warnings
   3. Fire Safety
   4. Emergency response/Incident Control System (ICS)
   5. Abnormal operating conditions (AOC) and unusual operating conditions (UOC)
   6. Occupational Safety & Health Administration (OSHA) 10-hour entry level safety
3. Field Operations
   1. Backfilling
   2. Pipe handling
   3. Operation of meter set assembly (MSA) valves
   4. Testing
      1. Pressure testing
      2. Leak testing
   5. Pipe identification

ICT 103 - Natural Gas Pipe Joiner

1. Apply safety principles pertaining to pipe joining process.
2. Explain and interpret technical documents pertaining to piping systems.
3. Explain fundamental theories related to pipe joining.
4. Solve technical problems related to pipe joining using equations and mathematical principles.
5. Describe quality control practices use in the pipe joining industry.
6. Use tools and instruments to join pipe per industry standards.

1. Safety
   1. PPE requirements for pipe joining
   2. Static electricity control
   3. Emergency response
2. Pipe Identification
   1. Types of materials
   2. Joining methods
3. Pipe Joining Theory
   1. Pipe installation practices
   2. Pipe handling
   3. Excess flow valves installation requirements
   4. Purging
4. Pipe Joining Practices
   1. Electrofusion general
   2. Main and Service abandonment requirements
   3. Identifying Abnormal Operating Conditions (AOC)
   4. Identifying Unusual Operating Conditions (UOC)
5. Quality Control
   1. Damage prevention
   2. Operator Qualification (OQ) general
   3. Pipe Joining Qualification (PJQ) general
   4. Visual Inspections (VI)
   5. Storm Water Pollution Prevention Program (SWPP)
6. Pipe Joining Tools and Standards
   1. Material and equipment inspections
   2. Leak testing at operating pressure
   3. Locating underground pipelines

ICS 081 - Integrated College Skills (Mathematics)

4 Credits, 6 Contact Hours
3 lecture periods 3 lab periods

Knowledge, skills and techniques required to be successful in college. Includes foundational skills in digital literacy and mathematics. Also includes study techniques, goal setting, time management, note taking systems, and test taking strategies.

Information: This course can be taken twice for a maximum of 8 credit hours. If this course is repeated, see a financial aid or Veteran’s Affairs advisor to determine funding eligibility as appropriate.

1. Develop and apply effective math study strategies
   1. Practice multiple study strategies
   2. Perform a SWOT analysis of strategies
   3. Summarize strengths and weaknesses of applied study strategies
2. Analyze time management strategies
   1. Creating a realistic balance
   2. Procrastination
   3. Using calendars, schedules, to-do lists, etc.
3. Identify and apply successful test taking strategies, including test anxiety.
   1. Practice test taking strategies in preparation for exams
   2. Design a test taking preparation process
   3. Identify test anxiety triggers and how to reduce anxiety’s negative effect on performance.
   4. Summarize strengths and weaknesses of applied test taking strategies
4. Perform basic operations on real numbers and first degree polynomials
   1. Addition on whole numbers, integers, rational numbers, and polynomials
   2. Subtraction on whole numbers, integers, rational numbers, and polynomials
   3. Multiplication on whole numbers, integers, rational numbers, and polynomials
   4. Division on whole numbers, integers, and rational numbers
5. Solve problems involving real world applications
   1. Whole number, Integer, Fraction and Decimal applications
   2. Percent applications
   3. Perimeter, Area, and Volume applications
6. Solve linear equations involving real numbers
   1. Graph linear equations by plotting points
   2. Solve one step linear equations with addition, subtraction, multiplication and division
   3. Solve two step linear equations with grouping symbols
7. Create and interpret visual displays of data
   1. Describe and display data using a spreadsheet
   2. Analyze data including central tendency
8. Develop college knowledge
   1. Access campus and online college services and resources
   2. Participate in student activities
   3. Goal setting
   4. Note taking
9. Demonstrate collaborative skills
   1. Practice active listening skills
   2. Identify the effects of nonverbal communication
   3. Participate in team building exercises
10. Communicate information utilizing technology
    1. Investigate technology tools
    2. Access information from the internet
    3. Organize information with various software applications
    4. Investigate web applications
    5. Summarize and send information to peers and professors
11. Develop a growth mindset
    1. Identify attributes of a growth vs fixed mindset
    2. Practice growth mindset behaviors
    3. Describe personal actions reflecting a growth mindset

JPN 101 - Elementary Japanese I [SUN# JPN 1101]

1. Demonstrate Japanese speaking skills through topics such as self-introductions, daily routine, and the days of the week using frequency adverbs and comprehensible grammar and pronunciation, and respond to questions accordingly.
2. Demonstrate Japanese listening skills by using listening strategies to identify specific details, ask and respond to questions, and follow classroom instruction.
3. Demonstrate ability to write using hiragana, katakana and kanji about familiar topics such as your hometown, your college and family members using comprehensible grammar.
4. Demonstrate ability to read hiragana, katakana, and kanji in texts, while using reading strategies to identify main ideas, some details, and/or familiar words in Japanese.
5. Demonstrate cultural awareness through speaking and/or writing to identify Japanese-speaking regions and recognize how social status affects the use of the Japanese language.

1. Overview of the Japanese Language
   1. Japanese communication styles
   2. Japanese grammar
2. Speaking and Listening
   1. Oral exercises
   2. Tapes and listening exercises
3. Writing and Reading
   1. Romaji (Romanization)
   2. Hiragana
   3. Katakana
   4. Kanji (approximately 23 new Kanji)
   5. Writing and reading exercises
4. Grammar
   1. Numerals and counters
   2. Months, dates, days, and times
   3. Possessions
   4. Demonstratives
   5. Particles
   6. Daily activities (future and past)
   7. Expressing likes and dislikes
   8. Invitations
   9. Locations
   10. Existence
   11. Suggestions
   12. Adjectival and adverbial expressions
   13. Polite and plain forms
5. Personal Transactions
   1. Introducing yourself and friends
   2. Everyday greetings
   3. Asking locations and showing locations on a map
   4. Describing one’s town
   5. Making a phone call
   6. Invitations
   7. Asking how much things cost
   8. Polite requests
   9. Explaining schedules and daily life
6. Cultural Context Within Japanese Conversation

JPN 102 - Elementary Japanese II [SUN# JPN 1102]

1. Demonstrate Japanese speaking skills by asking and responding to questions on familiar topics using comprehensible grammar and pronunciation, while adhering to socio-pragmatic norms of conversation.
2. Demonstrate Japanese listening skills by identifying key words, general ideas, following classroom instructions, and responding to oral questions.
3. Demonstrate ability to write hiragana, katakana, and kanji in well-constructed sentences and paragraphs.
4. Demonstrate ability to read hiragana, katakana, and kanji in texts, while using reading strategies to identify main ideas, sequences of events, and/or familiar words in Japanese.
5. Demonstrate cultural awareness through speaking and/or writing to identify Japanese-speaking regions, and/or explain cultural topics.

1. Oral and Written Forms
   1. 99 additional kanji characters
   2. Pronunciation
2. Grammatical Structures
   1. Adjectival conjunctions
   2. Comparatives and superlatives
   3. Past, plain verb forms
   4. Extended predicate
   5. Verb, adjective, nominal te-form
   6. Probability and conjecture
   7. Interrogatives and particles
   8. Potential forms
   9. Nominalizers
   10. Progressives
   11. Relative clauses
   12. Past experience
   13. Desire
   14. Opinion
   15. Excessive
   16. Quoted speech
   17. Intention/verb volitional forms
   18. Simultaneous actions
   19. Temporal clause
   20. Indefinite pronouns
   21. Conditional clause
   22. Reporting hearsay
   23. Embedded questions
3. Interpersonal Transactions
   1. Describe, compare, and predict weather and climate
   2. Describe a schedule in logical order
   3. Express conjectures
   4. Describe hobbies and degrees of ability
   5. Describe family members
   6. Describe someone’s progressive and habitual action
   7. Describe favorite food and drink
   8. Describe past experiences
   9. Make polite requests
   10. Discuss plans
   11. Express 1st and 3rd persons’ desires
   12. Express opinions in a culturally appropriate way
   13. Quote hearsay
   14. Describe planned actions and the reason for proposed actions
   15. Describe simultaneous actions
   16. Transact purchases
   17. Describe clothes used on various occasions
   18. Provide multiple reasons
   19. Give culturally appropriate answers to questions
   20. Write a formal letter
   21. Read a newspaper-style article
   22. Read various brochures
4. Cultural Component of Communication Competency

JPN 201 - Intermediate Japanese I [SUN# JPN 2201]

1. Demonstrate Japanese speaking skills by using intermediate level grammar structures and expressions in conversational topics such as making travel and future plans, and asking for and giving directions.
2. Demonstrate Japanese listening skills by identifying the main idea and some detail, and being able to answer questions and/or follow based upon the familiar dialogue presented.
3. Demonstrate writing skills by using hiragana, katakana, and kanji in responding to questions on familiar topics to express such as capability, physical conditions, intention and plans, regret, obligation, wishes, presuppositions and conditions. 
4. Demonstrate ability to read in hiragana, katakana and kanji by recognizing the main ideas and some details in a written text in Japanese based on familiar or authentic material.
5. Demonstrate knowledge of cultural norms, beliefs, and regional variations through speaking and/or writing regarding current events/trends happening in Japan.

1. Oral and Written Forms
   1. 99 additional kanji characters
   2. Pronunciation
2. Grammatical Structures
   1. Adjectival conjunctions
   2. Comparatives and superlatives
   3. Past, plain verb forms
   4. Extended predicate
   5. Verb, adjective, nominal te-form
   6. Probability and conjecture
   7. Interrogatives and particles
   8. Potential forms
   9. Nominalizers
   10. Progressives
   11. Relative clauses
   12. Past experience
   13. Desire
   14. Opinion
   15. Excessive
   16. Quoted speech
   17. Intention/verb volitional forms
   18. Simultaneous actions
   19. Temporal clause
   20. Indefinite pronouns
   21. Conditional clause
   22. Reporting hearsay
   23. Embedded questions
3. Interpersonal Transactions
   1. Describe, compare, and predict weather and climate
   2. Describe a schedule in logical order
   3. Express conjectures
   4. Describe hobbies and degrees of ability
   5. Describe family members
   6. Describe someone’s progressive and habitual action
   7. Describe favorite food and drink
   8. Describe past experiences
   9. Make polite requests
   10. Discuss plans
   11. Express 1st and 3rd persons’ desires
   12. Express opinions in a culturally appropriate way
   13. Quote hearsay
   14. Describe planned actions and the reason for proposed actions
   15. Describe simultaneous actions
   16. Transact purchases
   17. Describe clothes used on various occasions
   18. Provide multiple reasons
   19. Give culturally appropriate answers to questions
   20. Write a formal letter
   21. Read a newspaper-style article
   22. Read various brochures
4. Cultural Component of Communication Competency

JPN 202 - Intermediate Japanese II [SUN# JPN 2202]

1. Demonstrate Japanese speaking skills by using intermediate level grammar structures and expressions in conversational topics such as gift giving-receiving experiences, and express simultaneous actions, hypothetical conditions and possibility and capabilities, complaints and apologies.
2. Demonstrate listening skills in Japanese by identifying the main idea and some detail, and being able to answer questions based upon the familiar and/or authentic dialogue.
3. Demonstrate ability to write by using hiragana, katakana, and kanji by responding to questions on familiar topics such as procedures, explaining important points, customs, regulations, and so forth.
4. Demonstrate ability to read in hiragana, katakana and kanji by recognizing the main ideas and some details written text in Japanese based on familiar or authentic material while using Japanese reading strategies.
5. Demonstrate further cultural norms, values, and beliefs through speaking and/or writing to identify Japanese speaking regions.

1. Speaking and Listening
   1. Oral exercises
   2. Tapes listening exercises
2. Writing and Reading
   1. Kanji (approximately 115 new kanji)
   2. Writing formal letters
   3. Writing and reading exercises
3. Grammar
   1. Analogy and exemplification
   2. Attributes
   3. Describing appearance
   4. Causatives
   5. Expectations
   6. Colloquial speech
   7. Expressing the frequency of actions and events
   8. Describing changes in state
   9. Honorific and humble forms
   10. Passives
   11. Describing efforts
   12. Conditionals
   13. Requests
   14. Causative-passive
   15. Expressing concessions
   16. Describing occasional happenings
   17. Expressing conviction
   18. Expressing the speaker’s emotional involvement
   19. Expressing logical conclusions
   20. Decisions made by others
4. Personal Transactions
   1. Engaging in conversations about health-related issues
   2. Job searches and interviews
   3. Discussing Japanese (popular) culture and media
   4. Discussing nature and pollution
   5. Business phone calls

JRN 101 - Introduction to Reporting and Media Writing [SUN# JRN 2201]

1. Apply news values and evaluate news coverage.
2. Display news-gathering, research, note-taking, and interviewing skills.
3. Apply Associated Press style in the writing of a variety of stories.
4. Apply the principles of ethics and media law.

1. Defining News
   1. News values
   2. Four Ws
   3. Roles of news media in society
2. News Gathering and Reporting
   1. Interviews
   2. Observation
   3. Documents
   4. Note taking
   5. Sources
3. News Style and Writing
   1. AP Stylebook
   2. Elements of a news story
   3. Leads and ledes
   4. Spelling, punctuating, capitalization, grammar
   5. Inverted pyramid and hourglass
4. Ethics and Media Law
   1. Libel
   2. Public vs. privacy
   3. Freedom of Information Act
   4. Open meetings law
   5. Public’s right to know
   6. Reporter shield laws

JRN 102 - Survey of Media Communications

1. Explain history, current state, and future trends of mass media and communication in an information society.
2. Demonstrate media’s relationship to the First Amendment and global and international law
3. Discuss the process and effects of media convergence, critical media literacy, and media effects and economic, political, and social implications.
4. Demonstrate how media affects careers in media and in other fields.

JRN 185 - News Publishing

3 Credits, 4 Contact Hours
2 lecture periods 2 lab periods

Publication of the college’s student news media. Includes elements of news, research mastery, information gathering, qualities of good writing, copy for publication, qualities of good reporting and copy editing, photographs, video and audio, media law, ethics, content and diversity, and using computers. 

Prerequisite(s): JRN 101  
Information: This course meets for a combination of lecture and lab. Additional open lab time is available for students. May be taken three times for a maximum of nine credit hours. If this course is repeated, see a financial aid or Veteran’s Affairs advisor to determine funding eligibility as appropriate.

1. Demonstrate mastery of research using the Internet and traditional sources, note taking, and interviewing skills to gather news for publication.

2. Report accurate news and feature stories utilizing various news media styles under deadline pressure.

3. Originate and combine multi-media including photographs, video, and audio for story-telling purposes.

4. Produce digital-focused news using computer hardware, software, and various applications.

JRN 232 - Coding for Digital Media

1 Credits, 1 Contact Hours
1 lecture period 0 lab periods

Introduction to storytelling and multimedia authoring through the creation and manipulation of digital media. Includes software used to digitally create and edit pixel-based images, vector images, audio, video, data, and text. Also includes market analysis, cognitive design, layout, navigation, and interactive strategies. Also includes a basic understanding of how the Internet works, knowledge of how to create and upload Web pages, and a basic introduction to programming with JavaScript, object-oriented programs, and HTML text editors.

Information: The course uses Open Source and specialized software.

1. Identify current and emerging terminology, languages, and programs used for storytelling and digital media coding.
2. Design and appraise potential applications or products using lean media strategies.
3. Design or manipulate digital media including text, video, or audio using a program or application.

            A. Types of digital media

            B. Uses of digital media

            C. Contemporary and emerging programs and software

II. Applications and Product Creation

1. Lean media
2. Project management
3. Audience analysis

III. Design and Digital Manipulation

1. Social media
2. Websites
3. Portable single-board computers
4. Object-oriented
5. Open source
6. Data analysis and visualization
7. Interactive online content

JRN 240 - Editing, Layout, and Design

3 Credits, 3 Contact Hours
3 lecture periods 0 lab periods

Principles of news editing, layout, and design. Includes hands-on copy editing, fact-checking, proofreading, electronic page layout, typography, design, headline and caption writing, as well as, legal and professional responsibilities. Also includes grammar, language, and Associated Press style.

1. Explain fundamental news values and news elements, and demonstrate the ability to use reference resources to ensure accuracy.
2. Edit news stories for accuracy, clarity and brevity, and demonstrate the ability to provide feedback or make revisions so a story is suitable for publication.
3. Demonstrate the use of design elements to communicate information to mass audiences and assemble visually appealing, informative page designs using text, images and typography.
4. Demonstrate the ability to provide feedback or make revisions so a story is suitable for publication.
5. Define the legal and professional responsibilities of editors and designers, and explain the major principles of journalistic ethnics for copying editing and design.
6. Assemble visually appealing, informative page designs using text, images and typography.
7. Write concise, accurate, informative headlines and captions that fit the space assigned.

1. Visual Editing
   1. Photo sizing
   2. Art usage
   3. Infographics creation
2. Headlines and Captions
   1. Concise
   2. Accurate
   3. Informative
   4. Space requirements
3. Journalistic Responsibilities
   1. Legal
   2. Professional
4. Ethics
   1. Copy editing
   2. Design

JRN 285 - Advanced News Publication

1. Report ethical high-level stories utilizing various news media styles under deadline pressure.
2. Create advanced multi-media including photographs, video, and audio for story-telling purposes using hardware, software, and applications.
3. Explain newsroom and media management including organizational structure, business operations, and interpersonal communication skills including conflict management.

JRN 290 - Journalism Internship

1. Communicate effectively with employer and instructor, and comply with employer guidelines.
2. Apply learning objectives to complete an end-of-semester assessment reporting progress and problems.
3. Demonstrate journalism skills in a variety of tasks assigned while working in an internship environment.
4. Identify opportunities for job development and advancement.

1. Journalism in the Field or Work Environment
   1. Introduction
   2. Methods
   3. Application
   4. Procedures
   5. Evaluation
2. Interpersonal Communication
   1. Teamwork building
   2. Goals
3. Learning Objectives and Progress
   1. Reports and work samples
   2. Applied knowledge
4. Journalism Internship Feedback
   1. Summary and evaluation
   2. Submission of work samples

KOR 101 - Elementary Korean I

1. Identify the phonetic system of the Korean language.
2. Use Korean grammatical structure.
3. Read short texts written with simple expressions.
4. Demonstrate cultural awareness by discussing Korean culture, traditions and topics of daily life.

1. Basic Oral and Written Korean Language Forms
   1. Alphabet and phonemes
   2. Recognizing consonant sounds
   3. Recognizing vowel sounds
   4. Rules for forming words with an initial, medial and final phonemes
   5. Acquiring some basic vocabulary and short expression
2. Basic Korean Grammatical Structures
   1. Word order in a Korean sentence
   2. Sentence patterns with an adjectival predicate
   3. Sentence patterns with a verbal predicate
   4. Verbs in present, past, and future tense
   5. Interrogative sentences
   6. Affirmative and negative sentences
   7. Postpositions for subject and object
3. Reading Simple Text
   1. Basic Korean words
   2. Simple dialogues
   3. Short text
4. Korean Culture and Tradition
   1. Table manners
   2. Korean family ritual tradition
   3. Characters in the different regions of Korea
   4. Regulations at the public places
   5. Differences of the oral and written sentences
   6. Discussion of polite expressions for elders and in a formal situation

KOR 102 - Elementary Korean II

1. Identify additional phonetics in the Korean language.
2. Apply basic grammatical structures to sentences.
3. Read additional short texts with essays and narratives.
4. Demonstrate cultural awareness by discussing Korean culture and interpersonal transactions in daily lives.

1. Additional Phonetics in the Korean Language
   1. Alphabet and phonemes
   2. Combination of consonant and vowel sounds
   3. Words with a final phoneme
   4. Speaking pronunciation
2. Additional Grammatical Structures
   1. Grammatical components for sentences
   2. Word order of expressions
   3. Preposed object
   4. Subjectless sentences
   5. Sentences with verbs in a progressive, present, past, and future tense
   6. Postpositions for subject, object, and adverbial places
   7. Usage of honorific expressions
3. Reading Additional Simple Text
   1. Additional basic Korean words
   2. Relatively longer dialogues
   3. Short essays and narratives
4. Additional Korean Culture and Traditions
   1. Table manners and appropriate conversation at dinner
   2. Topics from daily lives
   3. Visiting Korean homes
   4. Family relationships

LTP 119 - Plants for Landscape Design

1. Discuss the impacts the environment has on a landscape.
2. Differentiate landscape design themes and list characteristics of each.
3. Describe the important factors in planting and plant care.
4. Define both botanical taxonomy and common name.
5. Identify individual plants and describe character and appropriate usage.
6. Select appropriate plant materials for a given set of requirements.

1. Environment
   1. Zones
   2. Desert plant adaptations
   3. Microclimates
2. Landscape Design
   1. Landscape themes
   2. Introduction to landscape design theory and principles
   3. Climate modification
3. Plants and Selection
   1. Plants
      1. Identification
      2. Character
   2. Plant selection
4. Zones and Microclimates
   1. Evergreen and deciduous
   2. Soil
   3. Sun
   4. Water
   5. Temperature
   6. Maintenance
   7. Advantages and disadvantages
5. Planting and Plant Care
   1. Soil
   2. Installation
   3. Pruning
   4. Irrigation
   5. Mulches
   6. Diseases and pests
6. Plant Taxonomy, Usage, and Applications
   1. Taxonomy
      1. Family
      2. Genus
      3. Species
      4. Cultivar
   2. Plant Usage
      1. Tree
      2. Shrub
      3. Accent
      4. Vine and espalier
      5. Groundcover
   3. Planting design applications
   4. Development of a planting plan

LTP 129 - Landscape Design

1. Discuss specific project requirements including client interviews, site analysis and design.
2. Collect project site data and develop base maps with inventories of existing elements.
3. Develop preliminary design requirements including functional diagrams, an initial master plan, and design drawings.
4. Evaluate design qualities that include aesthetic components and principles of composition.
5. Create and present a landscape design project.

1. Project Requirements
   1. Client interview
   2. Site analysis
   3. Design program
2. Site Analysis
   1. Measuring a site
   2. Base map preparation
   3. Site inventory
3. Preliminary Design
   1. Functional diagram
   2. Initial master plan
   3. Design drawings
4. Design Principles
   1. Form composition
   2. Spatial composition
   3. Material composition
5. Design Principles
   1. Preparation of a design project
   2. Presentation of a design project

LTP 140 - Landscape Sustainability and Water Harvesting

1. Discuss environmental impacts of the built environment on ecosystems.
2. Describe sustainable design principles and strategies, and their implementation.
3. Discuss the impact and implications of water use in the landscape, including water harvesting.
4. Define positive and negative energy inputs and outputs that impact the landscape.
5. Demonstrate how to maximize the natural assets of a landscape.
6. Discuss new, green technologies in the field of landscape construction.
7. Describe cost-effective strategies in the development of sustainable landscapes.

1. Sustainability Concepts
   1. Natural processes and the interconnectedness of natural systems
   2. Implications for design and management of the evolving landscape
   3. Issues on the environmental continuum
2. Sustainable Design Principles and Strategies
   1. Regional context
   2. Minimizing site impacts
   3. Restoring damaged sites
   4. Natural cycles
   5. Reuse and recycling
   6. Sustaining the functionality of healthy environments
3. Water
   1. The character of water
   2. Water resource management: demand and use
   3. Water pollution
   4. Soils, slopes, and earthworks
   5. Passive water harvesting
   6. Active water harvesting
4. Landscape Development
   1. Integrated site design
   2. The manipulation and mitigation of solar influence
   3. Growing responsibly: native vs. exotic plant species
   4. Plant selection to reduce water usage
   5. Plant selection for fire prevention
   6. Plant selection for food production:  energy investment and return
   7. Cost effectiveness of sustainable landscapes
5. Permaculture
   1. Ethics and principles
   2. Landscape systems and connections to human health and wellbeing
6. Green Technology in the Landscape
   1. Green hardscape materials and strategies
   2. Plant hybridization for sustainability
7. Cost Effectiveness of Sustainable Landscapes
   1. The life-span of a landscape
   2. Reduction of chemical usage
   3. Maintenance requirements and cost

LEA 110 - Law Enforcement Academy Part I

29 Credits, 33 Contact Hours
27 lecture periods 6 lab periods

Development of basic concepts, techniques, and applications utilized in law enforcement. Includes an introduction to ethics and leadership, law and legal matters, multicultural issues, as well as community and police relations. Also includes academic and proficiency skill standards required of law enforcement personnel as defined by the Arizona Peace Officer Standards and Training Board (AZ POST).

Information: Admission to the Law Enforcement Program is restricted and requires completion of program specific application. Please contact the Public Safety and Emergency Services Institute for enrollment information and assistance.

1. Demonstrate an understanding of the history and function of Criminal Justice System and understanding of ethical concerns in law enforcement.  
2. Demonstrate an understanding of the tenets of the United States Constitution as it relates to the enforcement of law.
3. Demonstrate competency in the initial investigation of criminal activity.
4. Demonstrate an understanding of the role of police in the community and competency in interpersonal communication.
5. Demonstrate initial competency in compiling information and reports.
6. Demonstrate initial competency in physical conditioning, first aid, defensive tactics and emergency vehicle operations.
7. Demonstrate initial understanding of traffic-related offenses.

1. Identify the major components of the Criminal Justice System.
2. Outline the history of law enforcement and discuss the categories of law enforcement in Arizona.
3. Identify the chain of command and working relationships between employee and supervisor.
4. Describe the moral, ethical, and performance standards required of law enforcement personnel.
5. Identify the sources, manifestation, and stages of stress including techniques for managing.
6. Discuss or define the basic concepts, phrases, and definitions in criminal law.
7. Identify the conditions necessary for an arrest.
8. Discuss the legal components of search and seizure.
9. Describe the rules of evidence.
10. Discuss or define common terminology of summonses, subpoenas, and warrants.
11. Describe the functions, authority, and jurisdiction of the various courts.
12. Describe the proper procedures and techniques when dealing with juveniles.
13. Define the proper techniques and preparation necessary when giving court testimony.
14. Discuss the constitutional rights of the individual.
15. Discuss pertinent sections of the Arizona Revised Statutes.
16. Identify common causes of civil litigation against law enforcement officers and agencies.
17. State the types, purposes, and techniques of police patrol.
18. Discuss the procedures utilized when involved in a domestic dispute.
19. Describe proper procedures for dealing with mental illness.
20. Address the procedures and techniques for handling a crime in progress.
21. Define the fundamental techniques and tactics used for crowd control.
22. Describe proper procedures when responding to a hazardous materials call.
23. Discuss the types and identification of bias motivated criminal offenses.
24. Identify the responsibilities of the officer at a fire scene.
25. Discuss the procedures for traffic collision investigation.
26. Describe the techniques for directing and controlling vehicle and pedestrian traffic.
27. Identify and define the Arizona Substantive Traffic Law (Title 28).
28. Discuss the proper techniques for crime scene investigation.
29. Define the benefits and methods of developing positive police-community relations, with emphasis on cultural awareness.
30. Discuss the emotional and behavioral indicators of crime victims.
31. Discuss language and non-language factors that contribute to effective communication.
32. Describe Spanish language skills as used by the law enforcement officer.
33. Discuss the concepts of police and community, as well as the philosophy involved in community based policing and problem solving.
34. Describe the techniques of writing a complete, descriptive, and accurate narrative.
35. Demonstrate the methods for providing triage and basic first aid to victims of accidents or illness and related safeguards.
36. Describe the mechanical and safety features of a service handgun, proper methods for servicing and firing a weapon, and demonstrate the ability to meet minimum firearm qualifications.
37. Discuss the value of physical fitness in law enforcement and demonstrate the ability to meet minimum mental and physical requirements.
38. Demonstrate techniques for properly and safely conducting all phases of a high risk vehicle stop.
39. Utilize defensive tactics in maintaining physical control of situations, incidents, and suspect contact.
40. Demonstrate vehicle operations including basic defensive driving techniques.
41. Demonstrate pursuit techniques to successfully stop a fleeing vehicle.

1. Criminal Justice System
   1. Branches of government
   2. Parole and probation
   3. Functions and components of criminal justice system
2. History of Law Enforcement
   1. Laws of Hammurabi
   2. Mutual pledge system
   3. Magna carta
   4. Peelian reform
   5. Law enforcement services
   6. Statutes and Arizona law enforcement agencies
3. Management and Supervision
   1. Chain of command and span of control
   2. Problem solving strategies
   3. Working relationship between employee (first-line officer) and supervisor
4. Ethics and Professionalism
   1. Moral, ethical, and performance standards
   2. Unethical or criminal actions
   3. Arizona Peace Officer Standards and Training Board (AZ POST) purpose and responsibilities
   4. Revocation, suspension and denial of peace officer’s certification
   5. Officer discretion
5. Stress Management
   1. Stages of stress
   2. Types of stress
   3. Manifestations of stress
   4. Management techniques
   5. Keys to emotional survival

Law and Legal Matters

1. Introduction to Criminal Law
   1. Alternatives to prosecution
   2. Terminology
   3. Arizona Revised Statues
2. Laws of Arrest
   1. Misdemeanors and felonies
   2. Officer’s responsibilities and duties
   3. Warrants and discretionary law enforcement
   4. Use of force
   5. Liability
3. Search and Seizure
   1. Constitutional law
   2. Statutes
   3. Case law
   4. Obtaining search warrant
   5. Exclusionary rule
4. Rules of Evidence
   1. Admissibility
   2. Direct and circumstantial evidence
   3. Hearsay, confessions, dying declarations
   4. Privileged and non-privileged communications
5. Summonses, Subpoenas and Warrants
   1. Terminology
   2. Civil process
6. Administration of Criminal Justice
   1. Time limits associated with each phase of criminal justice process
   2. Nature and purpose of processes in criminal cases
   3. Functions, authority, and jurisdiction of the various courts
7. Juvenile Law and Procedures
   1. Juvenile justice system
   2. Juvenile rights
   3. Course of action
   4. Custody of juvenile offenders
   5. Procedures of detention
   6. Terminology
   7. Juvenile law
8. Courtroom Demeanor
   1. Preparation
   2. Presentation
   3. Manner
   4. Attitude
9. Constitutional Law
   1. Federal courts
   2. Case law
   3. Statutory law
   4. Rights granted under the constitution
10. Substantive Criminal Law/Title (4, 13 and 36)
    1. Criminal law
    2. Arizona Revised Statutes
    3. Arizona Peace Officer Standards and Training Board (AZ POST)
11. Liability Issues
    1. Civil litigation
    2. Criminal litigation
    3. Civil rights violations

Patrol Procedures

1. Patrol Procedures and Observation
   1. Motorized and non-motorized patrol
   2. Alternative methods of patrol
   3. Preparation for patrol
   4. Patrol procedures
   5. Tactical techniques
   6. Patrol patterns
   7. Officer safety tactics
   8. Surveillance
   9. Arresting and transporting
   10. Vehicle search
   11. Preserving evidence
   12. Obtaining assistance
   13. Dog units
2. Domestic Violence
   1. Factors of domestic violence incidents
   2. Officer authority and responsibility
   3. Victim services
   4. Mediating
   5. Domestic vs. civil disputes
   6. Responding to domestic violence
   7. Safety concerns
3. Mental Illness
   1. Safety techniques
   2. Referral agencies
   3. Techniques for handling, detaining, and transporting
4. Crimes in Progress
   1. Tactical responsibilities
   2. Safety precautions
   3. Bystanders
   4. Response and cover
   5. Search procedures
5. Crowd Control Formations and Tactics
   1. Crowd control formation
   2. Riot control
   3. Procedures
   4. Non-hostile crowds
   5. Safety precautions
   6. Employing chemical agents
6. Hazardous Materials
   1. Risk and outcome
   2. Specialized assistance agencies
   3. Proper response
   4. National Fire Protection Association (NFPA) system
   5. Identification of hazards
   6. First responder awareness
7. Bias Motivated Crimes
   1. Identifying
   2. Terminology
   3. Investigating
   4. Reporting
8. Fires
   1. Safety concerns
   2. Hazardous scenes
   3. Safe and effective search techniques
   4. Extinguishing techniques
   5. Securing a fire scene
   6. Vehicle access
9. Traffic Collision Investigations
   1. Proper procedures
   2. Terminology
   3. Interviewing techniques
   4. Vehicle damage
   5. Recording evidence
   6. Hit and run response
   7. Photograph and documenting scene
   8. Complete collision report
10. Traffic Direction
    1. Liability considerations
    2. Channeling traffic, blocking or closing roadways
    3. Removal of illegally stopped or abandoned vehicle
    4. Pedestrian traffic
    5. Vehicle traffic
11. Substantive Traffic Law (Title 28)
    1. Statutes
    2. Arizona transportation laws
    3. Animal drawn vehicles
    4. Vehicle identification numbers
    5. Equipment violations
    6. Speed restrictions
    7. Pedestrian rights and duties
    8. Vehicles other than automobiles
    9. Vehicle load
    10. Vehicle restraints
    11. Lost, stolen, or abandoned vehicle

Crime Scene Management

1. Preliminary Investigations and Crime Scene Management
   1. Protecting the scene
   2. Identifying the crime
   3. Recording and preserving notes
   4. Search pattern techniques
   5. Crime scene access
   6. Securing the scene
   7. Witnesses
   8. Alternative resources
   9. Data collection

Community and Police Relations

1. Cultural Awareness
   1. Positive and negative stereotypes
   2. Image of law enforcement
   3. Community service
   4. Enhancing police-community relations
   5. Cultural awareness
   6. Sub-culture
   7. Community perception
2. Victimology
   1. Emotional and behavioral indicators
   2. Psychological responses
   3. Verbal and non-verbal diffusion techniques
   4. Victims’ Bill of Rights
3. Interpersonal Communication
   1. Language
   2. Citizen interaction
   3. Non-language factors
   4. Officer behavior
   5. Individual perceptions
   6. Communication with diverse groups
   7. Death notification
4. Spanish for Law Enforcement
   1. Cultural aspects
   2. Linguistics aspects
   3. Interpersonal transactions
   4. Geographical speech variations
   5. Spanish communication
5. Police and the Community
   1. Crime prevention
   2. Community relations
   3. Community trigger points
   4. Problem solving

Records and Reports

1. Report Writing
   1. Administrative and operational reports
   2. Report uses
   3. Characteristics of good reports
   4. Taking field notes
   5. Elements of composition
   6. Proper and improper conclusion

Police Proficiency Skills

1. First Aid
   1. Good Samaritan laws
   2. Consent
   3. Liability
   4. Body part identification
   5. Body system identification
   6. Vital sign assessment
   7. Cardiopulmonary resuscitation (CPR)
   8. Personal safety
   9. Basic first aid
   10. Methods of symptom description
   11. Triage
   12. Performance and proficiency requirements
2. Firearms Training
   1. Safety rules
   2. Weapon discharge
   3. Nomenclature of service handgun
   4. Servicing the weapon
   5. Deploying the weapon
   6. Performance and proficiency requirements

Physical Conditioning

1. Physical conditioning factors
2. Safe and effective exercise
3. Effective conditioning
4. Techniques
5. Nutrition
6. Negative contributing factors
7. Performance and proficiency requirements
8. High Risk Stops
   1. Communication
   2. Actual stop
   3. Approach and removal of suspect(s)
   4. Control, handcuffing, and search
   5. Clearing vehicle
   6. Directing cover officer
   7. Officer safety
   8. Performance and proficiency requirements
9. Defensive Tactics
   1. Maintaining physical, emotional, mental control
   2. Elements of force
   3. Levels of control
   4. Sudden custody death syndrome
   5. Defensive tactics
   6. Force matrix
   7. Physical encounter
   8. Inter-personal contact
   9. Cuff and search
   10. Safety
   11. Cover officer
   12. Survival skills
   13. Impact weapons
   14. Performance and proficiency requirements
10. XXXX.     Vehicle Operations
    1. Factors contributing to accidents
    2. Components of operation
    3. Perceptual performance
    4. Stopping distance
    5. Multi-task and divided attention
    6. Moving vehicle dynamics
    7. Seat belt use
    8. Defensive driving
    9. High risk stops
    10. Performance and proficiency requirements
11. XXXXI.    Pursuit Operations
    1. Pursuit driving
    2. Liability factors
    3. Pursuit policies
    4. Performance driving techniques
    5. Safety
    6. Driver and vehicle limitations
    7. Moving vehicle dynamics
    8. Performance and proficiency requirements