FSC 170C - Fire Service Leadership III

1. Identify the basic leadership behaviors and styles.
2. Identify the levels of employee development.
3. Demonstrate the ability to match employee development with leadership styles.

1. Identify ways of matching leadership styles to diverse populations of employees.
2. Define delegation and identify the benefits derived from and the barriers that prevent effective delegation.
3. Identify the four critical coaching techniques.
4. Define coaching techniques and demonstrate the ability to match coaching techniques with subordinate performance.
5. Demonstrate an understanding of the uses of discipline to correct improper employee behavior.
6. Identify methods for applying discipline consistently, fairly, and impartially.

1. Situational Leadership
   1. Definition
   2. Leadership styles
   3. Employee development levels
   4. Matching leadership styles with employee development levels
   5. Matching leadership styles to diverse populations
2. Delegation
   1. Definition
   2. Principles of effective delegation
   3. Benefits and barriers to effective delegation
3. Coaching
   1. Definition and coaching techniques
   2. Characteristics of an effective coach
   3. Matching coaching style with employee development
   4. Training versus counseling
4. Discipline
   1. Definition
   2. Positive versus negative discipline
   3. Correcting behavior
   4. Rules and regulations
   5. Progressive discipline
   6. Disciplinary interview
   7. Consistency in discipline methods