Aug 14, 2022  
2022-2023 College Catalog 
2022-2023 College Catalog
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HIT 210 - Medical Quality Assurance and Supervision

3 Credits, 3 Contact Hours
3 lecture periods 0 lab periods

Principles of medical quality assurance and supervision. Includes health information management skills and human resource roles and responsibilities. Also includes HIPAA regulations, accreditation and licensure, organizational models, technologies and planning for a professional career in health care.

Prerequisite(s): HIT 100  and HIT 105 .
  button image Prior Learning and link to PLA webpage

Course Learning Outcomes
  1. Analyze policies and procedures to ensure organizational compliance with HIPAA regulations, accreditation standards, and licensure
  2. Apply health information leadership principles to the roles and functions of teams and committees
  3. Utilize data and techniques for quality management and performance improvement
  4. Report staffing levels and productivity standards for health information functions
  5. Adhere to work plans, policies, procedures and resource requisitions in relation to job functions
  6. Apply information and utilize resources in support of organizational strategies and objectives

  1. History of Management and Quality Improvement
    1. Classical management in the United States
    2. Quality Improvement
    3. Dimensions of quality
  2. Accreditation and Licensure
    1. Maintain standards
    2. Peer Review Organizations (PROs)
    3. Joint Commission and HIPAA regulations
  3. Required Management Skills
    1. Decision making and delegation
    2. Conflict resolution
    3. Time management
  4. Preparation and Professionalism
    1. Employee behavior, attitudes, and personalities
    2. Leadership and Mentors
    3. Teamwork and team performance
  5. Health Information Management
    1. Management styles and theories
    2. Leadership styles
    3. Supervisory principles
  6. Human Resources Supervisory Role
    1. Employee supervision
    2. Work schedules and work flow plan
    3. Disciplinary action
  7. Performance Improvement Models
    1. PDSA, Lean Six Sigma, and Flowcharts
    2. Identifying opportunities for improvement
    3. Teamwork in performance improvement
  8. Collecting and Presenting Data for Quality Improvement
    1. DMAIC
    2. Concepts for collecting data
    3. Checksheets
  9. Management Planning and Procedures
    1. Strategic plans
    2. Data analysis
  10. Continuum of Care
    1. Continuum of care success planning
    2. Utilization review
    3. Indicators and Gantt Charts
  11. Managing the Environment of Care
    1. Safe medication management systems
    2. Decreasing risk exposure
    3. Preventing and controlling infectious disease
  12. Customer Service Satisfaction
    1. Data and measures
    2. Internal and external customers
    3. Customer complaints
    4. CMS Quality Star Rating
  13. Evaluating Performance Improvement Programs
    1. Program Review
    2. Surveys

Effective Term:
Spring 2021

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