VET 100 - Introduction to Veterinary Technology

1. Discuss legality, state and federal regulations, patient confidentiality and ethics in veterinary medicine.
2. Communicate effectively in veterinary practice, with spoken written and computer skills.
3. Identify and respond appropriately to veterinary medical emergencies.
4. Perform veterinary medical record keeping, facility records, and inventory control.

1. Define veterinary technician, veterinary technologist, and veterinary assistant; list some job duties commonly performed by each.
2. List careers and career paths available to the veterinary technician, veterinary technologist and veterinary assistant.
3. Discuss legality, patient confidentiality and ethics in veterinary medicine.
4. Discuss state and federal regulations governing veterinary practices.
5. Identify veterinary medicine governing organizations.
6. Discuss safety issues consistent with CVTEA Policy on Safety and OSHA regulations.
7. Discuss the professional attitudes and responsibilities associated with the veterinary technician.
8. Maintain cleanliness and orderliness of a veterinary facility.
9. Define and analyze commonly used medical terms by determining: root words, combining forms, combining vowels, prefixes and suffixes.
10. Identify different breeds of various domestic animals.
11. Describe behavioral characteristics, both normal and abnormal, of domestic animals.
12. Develop computer skills.
13. Develop effective client communication skills.
14. Write business letters, reports, and client education handouts.
15. Admit and discharge patients, take history, maintain records, and prepare appropriate certificates for signature.
16. Create and maintain all appropriate facility records and logs in compliance with regulatory guidelines (e.g. radiography, surgery, anesthesia, laboratory, controlled substances.)
17. Utilization of practice management software and paper record keeping principles.
18. Use crisis intervention and grief management skills with clients.
19. Describe human-animal bonding, and the effects of pet loss on humans.

1. Introduction to Veterinary Technology
   1. Definitions, roles and job duties
      1. Veterinary technician
      2. Veterinary technologist
      3. Veterinary assistant
   2. Careers and career paths
      1. Professional organizations
      2. Job settings
      3. Governing organizations
   3. Legal applications
   4. Ethical responsibilities
      1. State regulations
      2. Federal regulations
      3. Veterinary Technician’s Oath
      4. NAVTA Code of Ethics
   5. Professional attitudes
   6. Economics in veterinary medicine
2. Office and Hospital Procedures
   1. Appointments
   2. Telephone calls
   3. Admit and discharge patients
   4. Take history
   5. Maintain records
   6. Prepare appropriate certificates
   7. Maintain cleanliness and orderliness of facility
   8. Communication skills
   9. Business letter writing
   10. Client education
   11. Inventory control and management
3. Develop Computer Skills
   1. Common veterinarian management software programs
   2. Veterinary on-line services
4. Responding to Emergencies
   1. Crisis intervention
   2. Grief management
   3. Telephone triage
   4. On scene first aid
5. Safety and Regulatory Documents/Agencies
   1. CVTEA Policy
   2. OSHA regulations
   3. Radiology
   4. Surgery/Anesthesia
   5. Controlled Substances
6. Domestic Animals
   1. Identify different breeds
   2. Behavioral characteristics
      1. Normal
      2. Abnormal
   3. Human-animal bonding