MDA 127 - Administrative Procedures for Medical Assistants

3 Credits, 5 Contact Hours (2 lec., 3 lab)

Principles, guidelines, and procedures for professional front office administration performed by the Medical Assistant. Includes the use of electronic technology for appointment scheduling, documenting, filing, and medical records data collection and management. Also includes a broad range of verbal and nonverbal communication techniques to assist Medical Assistants in addressing the needs of a diverse patient population.