Nov 23, 2024  
2023-2024 Workforce Catalog 
    
2023-2024 Workforce Catalog [ARCHIVED CATALOG]

UPHI 145 - Oral Communication


Using both verbal and nonverbal communications, students will speak with clarity and precision.  Includes tone inflection, word choice for formal and informal settings.  Also includes active listening, storytelling techniques and recognizing nonverbal cues.

  button image Prior Learning and link to PLA webpage

Course Learning Outcomes:
  1. Use appropriate tone and word choice to speak with clarity and precision.
  2. Listen actively.
  3. Use stories to express ideas.
  4. Taylor messaging to various audiences.
  5. Ask clarifying questions and demonstrate paraphrase.

Outline:
  • Speak with clarity and precision.
    • Taylor message to audience.
    • Use accurate details in messaging.
    • Succinct and clear communication.
  • Listen Actively
    • Clarifying questions, body language.
    • Active listening techniques
  • Tone and Word Choice
    • Avoid negativity
    • Respect and rapport
  • Stories to Express Ideas