UPHI 150 - Intercultural Fluency

Intercultural fluency in the 21st century includes the capacity to operate and communicate in different cultural contexts. Includes recognition and challenging cultural biases, affective openness, self-awareness to manage anxiety and group effectiveness by incorporation of diverse perspectives.

Course Learning Outcomes:

Evaluate cultural biases.
Demonstrate cognitive and affective openness in change and difference.
Evaluate own performance, motivations and manage anxiety when cultural context is changed.
Challenge thinking, develop group effectiveness.

Outline:

Evaluate cultural biases
- Assess self-perspective
- Examine organizational climate
- Reflect
Counteracting Unconscious Bias
- Identify patterns
- Process of interaction with people demographically dissimilar
- Decision making, leveraging potential among employees
Performance, Motivations and Inclusion
- Compliance to strategic level impact
- Examine diversity in context of teams and leaders
- Identify sources of inclusion, engagement and business results
Improving Engagement and Group Effectiveness
- Social connections and team performance
- Openness to learning, agility and decision making
- Behaviors and skills to demonstrate and shape organizational climate