PHT 181 - Interprofessional Relations in Pharmacy

3 Credits, 3 Contact Hours (3 lec.)

Overview of effective communications skills needed by the pharmacy technician to use interpersonally and between the pharmacist, the patient, and other health care professionals. Includes human relations development, personality inventory, and elements in communication in areas of non-verbal, interpersonal, barriers, listening, empathy and interviewing. Also includes building better patient understanding in special situations such as death and dying, ethnicity, conflict resolution, and ethical patient care.

Prerequisite(s): PHT 170 or concurrent enrollment.