Jul 15, 2024  
2020-2021 College Catalog 
    
2020-2021 College Catalog [ARCHIVED CATALOG]

BCT 100 - Professionalism in Service for BCT


1 Credits, 1 Contact Hours (1 lec.)

Procedures in business and customer service. Includes an introduction to professionalism, self-evaluation, service routine, addressing dissatisfied customers, and problem situations.