CRC 100 - Leadership for Health Professionals

1. Apply the principles and practices of leadership and mentorship to the clinical setting.
2. Demonstrate cultural competency to improve communication and study engagement with a diverse patient population
3. Synthesize ethical and professional conflicts and how they can be mitigated or prevented.
4. Apply clinical professional guidelines and codes of ethics

1. Develop personal leadership values, strengths, and weaknesses
2. Define Unconscious Biases
3. Role-play Crucial Conversation Techniques
4. Articulate the behavioral practices (patterns of action) of effective professionals

1. The Model of Psychology and Professionalism
   1. Model of Professionalism
      1. Accountability
      2. Altruism
      3. Duty and honor
      4. Integrity
      5. Respect for others
   2. Psychology associated with professional behavior
      1. Professional motivation
      2. Professional sensitivity
      3. Professional judgement
      4. Professional choices 
2. Personality
   1. Personality Traits
   2. Moral outrage
   3. Impairment among health practitioners
   4. Big 5 personality traits
   5. Core values
3. Emotional Intelligence
   1. Four domains of emotional intelligence
   2. Emotional hijacking
   3. Expertise in relation to personal and professional growth
      1. Intuition
      2. Judgment
      3. Wisdom
      4. Practical thinking
   4. Six Hat thinking method
   5. Is thinking rational?
4. Impressions as a professional
   1. First impressions
      1. Attitudes
      2. Biases
   2. Establishing credibility
   3. Social Media
   4. Implicit Bias
   5. Attitudes as a student
   6. Attitudes as a professional
   7. Toxic work environment
5. Building Professional Relationships
   1. Types of professional relationships
   2. Social power
   3. Professional transactions
   4. Levels of difficult conversations
      1. Scripting
      2. Crucial Conversations
         1. Dialogue Model
         2. Application