Apr 13, 2026  
2025-2026 Workforce Education Catalog 
    
Catalog Navigation
  Catalog Home
  Message from the Chancellor
  Mission and Vision
  Workforce Education Programs
  PimaFastTrack Programs
  Lifelong Learning Programs
  Marketable Skills Achievements (MSA)
  Course Descriptions
  Academic Information
  Register Now!
HELP
2025-2026 Workforce Education Catalog [ARCHIVED CATALOG]

UCIS 135 - Operating Systems and Information Security

31.25 Noncredit Contact Hours
18.75 Lecture Hours 12.5 Lab Hours


Skills and abilities required to support software and peripherals, mobile device security, networking security and troubleshooting, and network connectivity issues. Configure operating systems including Windows, iOS, Android, MacOS and Linux. Also includes security and the fundamentals of cloud computing. This course prepares learners for the CompTIA A+ Core 2 exam.

 button image Prior Learning and link to PLA webpage  

Course Learning Outcomes:
  1. Identify software issues with computing devices, including computers, mobile devices, printers, and network devices.
  2. Describe the role and basic functions of an operating system, and how operating systems interact with hardware and software applications.
  3. Describe security safeguards within operating systems.
  4. Apply the 6-step CompTIA+ troubleshooting methodology
  5. Describe security safeguards within operating systems.

Outline:
  1. IT Professionalism
    1. Managing Windows Devices using the Graphical User Interface
    2. Identify Different Operating Systems and Functionality
  2. Installing Windows
    1. Identifying Different Windows Operating Systems Editions
    2. Configuring a Windows Device Using the Control Panel
  3. Maintaining Windows
    1. Using the Command Line
    2. Managing a Windows Device
    3. Installing and Configuring Applications
  4. Troubleshooting Windows After Startup
  5. Troubleshooting Windows Startup
    1. Windows/Software Troubleshooting
  6. Security Strategies
    1. Implementing Physical Security Measures
    2. Authentication and Authorization Methods
  7. Securing and Sharing Windows Resources
    1. Share Permissions and NTFS Permissions
    2. Security Implementation on a Windows Device
    3. Password and Account Management on a Windows Device
  8. Mobile Device Security
    1. Mobile Security Solutions
    2. Troubleshooting Mobile Device Security Settings
  9. Networking, Security, and Troubleshooting
    1. Implementing Network Security Measures
    2. Wireless Security Implementation
  10. Supporting macOS
    1. Tools for Managing and Maintaining MAC Operating Systems
  11. Linux and Scripting
    1. Tools for Managing and Maintaining Linux Operating Systems
    2. Basic Scripting Techniques
  12. CompTIA Troubleshooting Framework
    1. Identify the Problem
    2. Establish a Theory of Probable Cause
    3. Test the Theory to Determine the Cause
    4. Establish a Plan of Action
    5. Verify full System Functionality
    6. Document findings