MDA 122 - Medical Assistant Clinical Care

1. Identify pathologic conditions and perform prescribed diagnostic procedures to confirm presence or absence of disease.  
2. Describe and apply Occupational Safety and Health Administration (OSHA) guidelines and current Center for Disease Control (CDC) regulations to assure safety and protection for patients and providers in the delivery of patient care in an ambulatory environment.

1. Anatomy and Physiology
   1. Cognitive
      1. Pathology
         1. Signs
         2. Symptoms
         3. Etiology
      2. Diagnostic Measures
         1. Clinical Laboratory Improvement Amendments (CLIA)
            1. CLIA waived tests
            2. Normal and abnormal test results
         2. Quality assurance
         3. Quality control
      3. Critical thinking skills
         1. Patient assessment
         2. Patient care
   2. Psychomotor
      1. Treatment modalities
         1. Medication administration
         2. Classifications of medications
         3. Measurement systems
         4. Calculations
            1. Quality assurance
            2. Quality control
         5. Oral medications
         6. Parenteral injection technique
            1. Intradermal
            2. Intramuscular
            3. Subcutaneous
2. Infection Control
   1. Cognitive
      1. Pathogenic microorganisms
         1. Virus
         2. Bacteria
         3. Protozoa
         4. Fungi
         5. Rickettsia
      2. Growth and control of microorganisms
      3. Infection Control
         1. Infectious agent
         2. Reservoir
         3. Susceptible host
         4. Transmission
         5. Portals of entry
         6. Portals of exit
      4. Center for Disease Control (CDC) regulations
      5. Non-compliance with Center for Disease Control (CDC) regulations
      6. Standard precautions
      7. Personal Protective Equipment (PPE)
         1. Body fluids, secretions, and excretions
         2. Blood
         3. Non-intact skin
         4. Mucous membranes
   2. Psychomotor
      1. Bloodborne pathogen training
      2. Barrier/Personal Protective Equipment (PPE)
      3. Medical asepsis
         1. Hand washing
         2. Work areas
      4. Surgical asepsis
         1. Aseptic techniques
            1. Sanitization
            2. Disinfection
            3. Instrument preparation
         2. Autoclaving
      5. Biohazardous disposal
         1. Sharps
         2. Regulated washes
3. Effective Communication
   1. Cognitive
      1. Stages of grief
      2. Diversity among patients
   2. Psychomotor
      1. Feedback techniques
         1. Reflection
         2. Restatement
         3. Clarification
      2. Medical terminology communications
      3. Patient coaching
         1. Health maintenance
         2. Disease prevention
         3. Treatment plan
      4. Community resources
      5. Reporting information
         1. Relevant
         2. Concise
         3. Accurate
   3. Affective
      1. Patient coaching considerations
         1. Cultural diversity
         2. Developmental life stage
         3. Communication barriers
         4. Gender
         5. Race
         6. Religion
         7. Age
         8. Economic status
         9. Appearance
      2. Empathy
      3. Active listening
      4. Nonverbal communication
4. Legal Implications
   1. Cognitive
      1. Reporting
         1. Unsafe activities
         2. Conflicts of interest
         3. Incident reports
      2. Errors in patient care
   2. Affective
      1. Patient rights
      2. Patient responsibilities
5. Protective Practices
   1. Cognitive
      1. Safety signs
      2. Safety symbols
      3. Safety labels
      4. Safety techniques
         1. Blood
         2. Other body fluids
         3. Needle sticks
         4. Chemicals
      5. Healthcare setting evacuation
      6. Biological chemical material disposal
   2. Psychomotor
      1. Safety
         1. Eyewash equipment
         2. Fire extinguishers
         3. Sharps disposal containers
      2. Use proper body mechanics
      3. Unsafe working conditions