Apr 16, 2024  
2023-2024 College Catalog 
    
2023-2024 College Catalog [ARCHIVED CATALOG]

MDA 120 - Medical Assistant Profession

3 Credits, 3 Contact Hours
3 lecture periods 0 lab periods

Overview of the medical assistant profession including the role of patient navigator and effective communication. Includes legal implications for the medical assistant, scope of practice, standard of care, and legal terminology. Also includes an overview of ethics, morals, and the effect of personal ethics on professional behaviors.

Information: Students must be admitted to the Medical Assistant program or obtain consent of instructor before enrolling in this course.
Button linking to AZ Transfer course equivalency guide    button image Prior Learning and link to PLA webpage

Course Learning Outcomes
  1. Describe the role of the medical assistant as a patient navigator
  2. Describe the concepts of effective professional communication.
  3. Define the scope and standard of care for the medical assistant.
  4. Describe ethical considerations, contrasting ethics and morals and their effect on professional behavior
  5. Identify components of the Health Insurance Portability & Accountability Act (HIPAA) and Patient Bill of Rights.
  6. Summarize the implications of non-DEI policies and practices

Performance Objectives:
  1. Define patient navigator and describe the role of the medical assistant as a patient navigator.
  2. Define the concepts of effective communication, including self-boundaries and coping mechanisms.
  3. Define the scope of practice and standard of care for medical assistants.
  4. Describe and summarize the Patient Bill of Rights, HIPAA, licensure, and certification.
  5. Identify federal laws applicable to medical assistants.
  6. Define legal terms applicable to medical assistants.
  7. Define ethics and morals; differentiating between personal and professional ethics; identifying the effect on professional behaviors.
  8. Define the terms, unconsious bias, diversity, equity, inclusion.
  9. Explain how health equity, health disparities, and social determinants of health are connected.

Outline:
  1. Effective Communication
    1. Cognitive
      1. Principles of self-boundaries
      2. Patient navigator
      3. Role of the medical assistant as a patient navigator
      4. Behaviors related to professional communication:
        1. Assertive
        2. Aggressive
        3. Passive
      5. Adaptive vs. non-adaptive coping mechanisms
    2. Affective Concepts:
      1. Empathy
      2. Active listening
      3. Non-verbal communication
  2. Legal Implications
    1. Cognitive
      1. Scope of practice vs. standards of care for medical assistants
      2. Provider and medical assistant roles in terms of standard care
      3. Health Insurance Portability & Accountability Act (HIPAA)
      4. Patient Bill of Rights
      5. Licensure and certification related to healthcare providers
      6. Criminal and civil law related to practicing medical assistant
      7. Define:
        1. Negligence
        2. Malpractice
        3. Statute of Limitations
        4. Good Samaritan Act (s)
        5. Uniform Anatomical Gift Act
        6. Living will/advanced directives
        7. Medical durable power of attorney
        8. Patient Self Determination Act (PSDA)
        9. Risk management
      8. Types of insurance:          
        1. Liability
        2. Professional (malpractice)
        3. Personal injury
      9. Identify:
        1. Health Information Technology for Economic and Clinical Health (HITECH) Act
        2. Genetic Information Nondiscrimination Act of 2008  (GINA)
        3. Americans with Disabilities Act Amendments Act (ADAAA)   
      10. Compliance with public health statutes
        1. Communicable diseases
        2. Abuse, neglect, and exploitation
        3. Wounds of violence
      11. Medical legal terms:
        1. informed consent
        2. Implied consent
        3. Expressed consent
        4. Patient incompetence
        5. Emancipated minor
        6. Mature minor
        7. Subpoena duces tecum
        8. Respondent superior
        9. Res ipsa loquitor
        10. Locum tenens
        11. Defendant-plaintiff
        12. Deposition
        13. Arbitration-mediation
        14. Good Samaritan laws
    2. Psychomotor
      1. State’s legal scope of practice for medical assistants
      2. HIPAA rules applied to:
        1. Privacy
        2. Release of information
      3. Accurate patient care documentation in the medical record
      4. Patient’s Bill of Rights applied to:
        1. Choice of treatment
        2. Consent for treatment
        3. Refusal of treatment
      5. Compliance reporting (based on public health statutes)
    3. Affective (e.g. Sensitivity to Patient Rights)
  3. Ethical Consideration
    1. Cognitive
      1. Define:      
        1. Ethics
        2. Morals
      2. Personal vs. professional ethics
      3. Personal morals affect on professional performance
    2. Psychomotor
      1. Separation of personal vs. professional ethics plans (i.e. develop plans)
      2. Appropriate response(s) to ethical issues
    3. Affective
      1. Impact of personal ethics on healthcare delivery
      2. Impact of personal morals on healthcare delivery
  4. Effective Communication
    1. Cognitive
      1. Principles of self-boundaries
      2. Patient navigator
      3. Role of the medical assistant as a patient navigator
      4. Behaviors related to professional communication:
        1. Assertive
        2. Aggressive
        3. Passive
      5. Adaptive vs. non-adaptive coping mechanisms
    2. Affective Concepts:
      1. Empathy
      2. Active listening
      3. Non-verbal communication
  5. Legal Implications
    1. Cognitive
      1. Scope of practice vs. standards of care for medical assistants
      2. Provider and medical assistant roles in terms of standard care
      3. Health Insurance Portability & Accountability Act (HIPAA)
      4. Patient Bill of Rights
      5. Licensure and certification related to healthcare providers
      6. Criminal and civil law related to practicing medical assistant
      7. Define:
        1. Negligence
        2. Malpractice
        3. Statute of Limitations
        4. Good Samaritan Act (s)
        5. Uniform Anatomical Gift Act
        6. Living will/advanced directives
        7. Medical durable power of attorney
        8. Patient Self Determination Act (PSDA)
        9. Risk management
      8. Types of insurance:          
        1. Liability
        2. Professional (malpractice)
        3. Personal injury
      9. Identify:
        1. Health Information Technology for Economic and Clinical Health (HITECH) Act
        2. Genetic Information Nondiscrimination Act of 2008  (GINA)
        3. Americans with Disabilities Act Amendments Act (ADAAA)   
      10. Compliance with public health statutes
        1. Communicable diseases
        2. Abuse, neglect, and exploitation
        3. Wounds of violence
      11. Medical legal terms:
        1. informed consent
        2. Implied consent
        3. Expressed consent
        4. Patient incompetence
        5. Emancipated minor
        6. Mature minor
        7. Subpoena duces tecum
        8. Respondent superior
        9. Res ipsa loquitor
        10. Locum tenens
        11. Defendant-plaintiff
        12. Deposition
        13. Arbitration-mediation
        14. Good Samaritan laws
    2. Psychomotor
      1. State’s legal scope of practice for medical assistants
      2. HIPAA rules applied to:
        1. Privacy
        2. Release of information
      3. Accurate patient care documentation in the medical record
      4. Patient’s Bill of Rights applied to:
        1. Choice of treatment
        2. Consent for treatment
        3. Refusal of treatment
      5. Compliance reporting (based on public health statutes)
    3. Affective (e.g. Sensitivity to Patient Rights)
  6. Ethical Consideration
    1. Cognitive
      1. Define:      
        1. Ethics
        2. Morals
      2. Personal vs. professional ethics
      3. Personal morals affect on professional performance
    2. Psychomotor
      1. Separation of personal vs. professional ethics plans (i.e. develop plans)
      2. Appropriate response(s) to ethical issues
    3. Affective
      1. Impact of personal ethics on healthcare delivery
      2. Impact of personal morals on healthcare delivery
  7. Electronic Health Record
    1. Basic Concepts and Functionality of Electronic Health Record
    2. Federal Policies 
    3. Meaninful Use
    4. Pesonal health records
  8. Student Success Strategies
    1. College Resources
    2. Note taking, study skills, test taking techniques
    3. Time Management


Effective Term:
Fall 2023